2021 CHRYSLER PACIFICA tow

324IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inadver -
tent Electric Park Brake (EPB) engagement. The
Auto Park Brake feature is enabled or disabled
via the customer programmable features in the
Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the EPB is engaged, will need
a wheel dolly or jack to raise the rear wheels off
the ground when moving the vehicle onto a
flatbed. FCA US LLC recommends towing your vehicle with
all four wheels
OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle
must be towed with the front wheels OFF the
ground (using a towing dolly, or wheel lift
equipment with the front wheels raised).
NOTE:Ensure that the Electric Park Brake is released,
and remains released, while being towed.
Towing Condition
Wheels OFF The GroundFWD MODELSAWD MODELS
Flat Tow NONENOT ALLOWEDNOT ALLOWED
Wheel Lift Or Dolly Tow Front
ACCEPTABLE METHODNOT ALLOWED
Rear NOT ALLOWEDNOT ALLOWED
Flatbed ALLBEST METHODBEST METHOD
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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IN CASE OF EMERGENCY325
(Continued)
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the vehicle.
NOTE:
Ensure that the towing service tow hooks are
properly seated and secured in the attachment
points.
This recovery tow feature should be used by a
trained professional only.
Use approved receptacle location to free the
disabled vehicle from its environment.

Front Recovery Points
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
CAUTION!
Recovery feature:
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Recovery load should:
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
CAUTION!
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326IN CASE OF EMERGENCY
NOTE:The Safehold feature will engage the Electric Park
Brake whenever the driver's door is opened (if the
ignition is ON, transmission is not in PARK, and
brake pedal is released). If you are towing this
vehicle with the ignition in the ON/RUN mode, you
must manually disable the Electric Park Brake
each time the driver's door is opened, by pressing
the brake pedal and then releasing the EPB.
If the key fob is unavailable or the vehicle's battery
is discharged, detailed instructions on shifting the
transmission out of PARK in order to move the
vehicle Úpage 321.
ALL WHEEL DRIVE (AWD) MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact. Detailed
information can be found on Ú page 272.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle. Detailed
information can be found on Úpage 274.
CAUTION!
Do not use sling-type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
Ensure that the Electric Park Brake is
released, and remains released, while being
towed.
CAUTION!
Towing this vehicle using any other method
can cause severe transmission and/or
transfer case damage.
Damage from improper towing is not covered
under the New Vehicle Limited Warranty.

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327
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, extremely hot or cold ambient
temperatures will influence when the “Oil Change
Required” message is displayed. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer
Ú
page 113.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual wear
or damage. Rotate tires at the first sign of
irregular wear, even if it occurs before the oil
indicator system turns on.
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed.
Check function of all interior and exterior lights.
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332SERVICING AND MAINTENANCE
(Continued)
CHECKING OIL LEVEL
To ensure proper engine lubrication, the engine oil
must be maintained at the correct level. Check the
oil level at regular intervals, such as every fuel
stop. The best time to check the engine oil level is
about five minutes after a fully warmed up engine
is shut off.
Checking the oil while the vehicle is on level ground
will improve the accuracy of the oil level readings.
There are four possible dipstick types:
Crosshatched zone.
Crosshatched zone marked SAFE.
Crosshatched zone marked with MIN at the low
end of the range and MAX at the high end of the
range.
Crosshatched zone marked with dimples at the
MIN and the MAX ends of the range.
NOTE:Always maintain the oil level within the crosshatch
markings on the dipstick.
Adding 1 quart (1.0 liter) of oil when the reading is
at the low end of the dipstick range will raise the oil
level to the high end of the range marking.
ADDING WASHER FLUID

Windshield Washer Fluid Cap

The fluid reservoir is located in the front of the
engine compartment. Be sure to check the fluid
level in the reservoir at regular intervals. Fill the
reservoir with windshield washer solvent (not
radiator antifreeze) and operate the system for a
few seconds to flush out the residual washer fluid.
When refilling the washer fluid reservoir, take
some washer fluid, apply it to a cloth or towel, and
wipe clean the wiper blades; this will help blade
performance. To prevent freeze-up of your windshield washer
system in cold weather, select a solution or mixture
that meets or exceeds the temperature range of
your climate. This rating information can be found
on most washer fluid containers.
MAINTENANCE-FREE BATTERY
Your vehicle is equipped with a maintenance-free
battery. You will never have to add water, and
periodic maintenance is not required.
CAUTION!
Overfilling or underfilling the crankcase will
cause aeration or loss of oil pressure. This could
damage your engine.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling or
working around the washer solution.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps. If acid splashes in eyes or
on skin, flush the area immediately with large
amounts of water Ú
page 318.

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SERVICING AND MAINTENANCE337
5. Pry up the lid of each individual compartment snap, and detach it from the rest of the snap.
There is a small space on the side of each
snap to use for separating the lid from the
snap. Once detached, remove the rest of the
snap completely from the compartment cover.
6. After removing the snaps, lift up the compartment cover to gain access to the fresh
air inlet.

Fresh Air Inlet
7. Remove the filter cover by prying back each of
the retaining tabs from their hooking points,
and then pulling the filter cover out to expose
the cabin air filter. Remove the air filter by
pulling it straight out of the housing.
8. Install the new air filter with the arrow on the filter pointing toward the floor.
9. Once the filter is replaced, reinstall the filter cover, making sure the retaining tabs are fully
secured into their housings.
10. Close the cabin air filter compartment cover, and reinsert the snaps into their slots. Push
the snap lids until fully attached.
11. Push the glove compartment door to the near closed position to reengage the glove
compartment travel stops. Finally, pull the
glove compartment tension tether clip down
and slide it back into the slot on the side of the
glove compartment door.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points and
rollers, liftgate, tailgate, decklid, sliding doors and
hood hinges, should be lubricated periodically. Use
a lithium-based grease, such as Mopar® Spray
White Lube to ensure quiet, easy operation and to
protect against rust and wear. Prior to the
application of any lubricant, the parts concerned
should be wiped clean to remove dust and grit;
after lubricating, excess oil and grease should be
removed. Particular attention should also be given
to hood latching components to ensure proper
function. When performing other underhood
services, the hood latch release mechanism, and
safety catch should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and Spring.
Apply a small amount of a high quality lubricant,
such as Mopar® Lock Cylinder Lubricant directly
into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth
and a mild nonabrasive cleaner. This will remove
accumulations of salt or road film.
1 — Filter Cover
2 — Retaining Tabs
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter.
Failure to properly install the filter will result in
the need to replace it more often.
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338SERVICING AND MAINTENANCE
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry windshield.
Avoid using the wiper blades to remove frost or ice
from the windshield. Keep the blade rubber out of
contact with petroleum products such as engine
oil, gasoline, etc.
NOTE:Life expectancy of wiper blades varies depending
on geographical area and frequency of use. If chat -
tering, marks, water lines or wet spots are present,
clean the wiper blades or replace as necessary.
The wiper blades and wiper arms should be
inspected periodically, not just when wiper
performance problems are experienced. This
inspection should include the following points:
Wear or uneven edges
Foreign material
Hardening or cracking
Deformation or fatigue
If a wiper blade or wiper arm is damaged, replace
the affected wiper arm or blade with a new unit. Do
not attempt to repair a wiper arm or blade that is
damaged.
Front Wiper Blade Removal/Installation

1. Lift the wiper arm to raise the wiper blade off of the glass, until the wiper arm is in the full
up position.

Wiper Blade With Release Tab In Locked Position
2. To disengage the wiper blade from the wiper
arm, flip up the release tab on the wiper blade
and while holding the wiper arm with one
hand, slide the wiper blade down towards the
base of the wiper arm.

Wiper Blade With Release Tab In Unlocked Position

CAUTION!
Do not allow the wiper arm to spring back
against the glass without the wiper blade in
place or the glass may be damaged.
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm

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SERVICING AND MAINTENANCE339
3. With the wiper blade disengaged, remove the wiper blade from the wiper arm by holding the
wiper arm with one hand and separating the
wiper blade from the wiper arm with the other
hand (move the wiper blade toward the right
side of the vehicle to separate the wiper blade
from the wiper arm).

Wiper Blade Removed From Wiper Arm

4. Gently lower the wiper arm onto the glass. Installing The Front Wipers

1. Lift the wiper arm off of the glass, until the
wiper arm is in the full up position.

2. Position the wiper blade near the hook on the tip of the wiper arm with the wiper release tab
open and the blade side of the wiper facing up
and away from the windshield.
3. Insert the hook on the tip of the arm through the opening in the wiper blade under the
release tab.
4. Slide the wiper blade up into the hook on the wiper arm and rotate the wiper blade until it is
flush against the wiper arm. Fold down the
latch release tab and snap it into its locked
position. Latch engagement will be
accompanied by an audible click.
5. Gently lower the wiper blade onto the glass.
Rear Wiper Blade Removal/Installation

1. Lift the rear wiper arm pivot cap away from the glass to allow the rear wiper blade to be
raised off of the glass.

NOTE:The rear wiper arm cannot be fully raised off the
glass unless the wiper arm pivot cap is unsnapped
first. Attempting to fully raise the rear wiper arm
without unsnapping the wiper arm pivot cap may
damage the vehicle.

Wiper Pivot Cap In Unlocked Position

1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
1 — Wiper Arm Pivot Cap
2 — Wiper Arm
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