2021 CHRYSLER PACIFICA key

2021
PACIFICA
2021 Pacifica
OWNER’S MANUAL©2021 FCA US LLC. All Rights Reserved. Tous droits réservés. Chrysler is a registered trademark of FCA US LLC or FCA Canada Inc., used under license. Chrysler est une marque déposée de FCA US LLC ou FCA Canada Inc., utilisée sous le permis. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.Fourth Edition V1 21_RUP_OM_EN_USC
SCAN FOR THE MOST UP-TO-DATE OWNER’S MANUAL, RADIO AND WARRANTY BOOKS
owners.mopar.ca
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mopar.com/om
Whether it’s providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an accident or
scheduling your next appointment, we know you’ll find the app an important extension of your Chrysler brand vehicle. Simply download the app, select your make
and model and enjoy the ride. To get this app, go directly to the App Store® or Google Play® Store and enter the search keyword “Chrysler” (U.S. residents only).

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INTRODUCTION
SYMBOLS KEY ........................................................ 10
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 14
Key Fob .............................................................14
SENTRY KEY ........................................................... 17
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 19
How To Use Remote Start ................................19
To Exit Remote Start Mode ..............................20
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................21
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................21
Remote Start Cancel Message ........................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..... 21
To Arm The System .........................................22
To Disarm The System .....................................22
Rearming Of The System .................................22 DOORS .....................................................................23
Manual Door Locks — If Equipped ..................23
Power Door Locks — If Equipped.....................24
Keyless Enter ‘n Go™ — Passive Entry ...........24
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Manual Sliding Side Door ................................26
Power Sliding Side Door — If Equipped...........27
Hands-Free Sliding Doors — If Equipped ........28
Child Protection Door Lock System —
Rear Doors ........................................................29
STEERING WHEEL ..................................................30
Tilt/Telescoping Steering Column ...................30
Heated Steering Wheel — If Equipped ............30
DRIVER MEMORY SETTINGS — IF EQUIPPED ....31
Programming The Memory Feature ................31
Linking And Unlinking The Key Fob To
Memory .............................................................32
Memory Position Recall ...................................32
SEATS .....................................................................32
Manual Adjustment
(Front Seats) — If Equipped .............................33
Manual Adjustment (Rear Seats) ....................34
Power Adjustment (Front Seats) —
If Equipped........................................................47 Power Adjustment (Rear Seats) —
If Equipped .......................................................49
Heated Seats.................................................... 51
Ventilated Seats — If Equipped .......................52
Adjustable Armrest
(Front Seats) — If Equipped .............................52
Plastic Grocery Bag Retainer Hooks ............... 52
Head Restraints .............................................. 52
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ........................................................... 56
Introducing Voice Recognition ........................ 56
Basic Voice Commands ................................... 56
Get Started .......................................................56
Additional Information ..................................... 57
MIRRORS ............................................................... 57
Inside Rearview Mirror..................................... 57
Illuminated Vanity Mirrors —
If Equipped ...................................................... 57
Outside Mirrors ................................................ 58
Driver's Outside Automatic Dimming
Mirror — If Equipped......................................... 58
Conversation Mirror ......................................... 58
Power Mirrors — If Equipped .......................... 58
Power Folding Outside Mirrors —
If Equipped .......................................................59

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4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

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10
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VEHICLE MODIFICATIONS/ALTERATIONS
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Úpage 123.
NOTE:Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
WARNING!
These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
Red Warning Lights
Air Bag Warning Light Úpage 123
Battery Charge Warning Light Úpage 123
Brake Warning Light Úpage 123

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13
Front Fog Indicator Light Úpage 129
KeySense Indicator Light Úpage 129
LaneSense Indicator Light Úpage 129
Parking/Headlights On Indicator Light Úpage 129
Turn Signal Indicator Lights Úpage 129
Stop/Start Active Indicator Light Úpage 129
Green Indicator LightsWhite Indicator Lights
Adaptive Cruise Control (ACC) Ready Light
Úpage 130
Cruise Control Ready Indicator Light Úpage 130
LaneSense Indicator Light Úpage 130
Set Speed Display Ú page 130
Blue Indicator Lights
High Beam Indicator Light
Úpage 130
1

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14
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), Remote
Start (if equipped), and remote power liftgate
operation. The key fob allows you to lock or unlock
the doors and liftgate, optional power liftgate, left
power sliding door, and right power sliding door,
from distances up to approximately 66 ft (20 m).
When any button on the key fob is pushed, or when
any signal is being transferred between the key fob
and the vehicle, an LED light on the key fob will
flash as an indicator. The key fob does not need to
be pointed at the vehicle to activate the system.
The key fob also contains an emergency key, which
is stored in the rear of the key fob.The emergency key allows for entry into the vehicle
should the battery in the vehicle or the key fob
become depleted. The emergency key is also for
locking/unlocking the glove compartment. You can
keep the emergency key with you when valet
parking.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Ú
page 91.
Key Fob

1 — LED Light
2 — Unlock
3 — Liftgate
4 — Left Power Sliding Side Door
5 — Emergency Key
6 — Lock
7 — Remote Start
8 — Right Power Sliding Side Door
9 — PANIC Alarm

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GETTING TO KNOW YOUR VEHICLE15
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster,
which will display directions to follow.
NOTE:
A low key fob battery condition may be indicated
by a message in the instrument cluster display,
or by the LED light on the key fob. If the LED key
fob light no longer illuminates from key fob
button pushes, then the key fob battery requires
replacement.
The key fob LED light brightness is designed for
indoor light viewing, so the LED light may not be
visible in direct sunlight Ú page 387.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob
once to unlock the driver’s front door and sliding
door or twice within five seconds to unlock all
doors and the liftgate. Push and release the lock
button on the key fob to lock all doors and the
liftgate.
When the doors are unlocked, the turn signals will
flash and the illuminated entry system will be
activated. When the doors are locked, the turn
signals will flash and the horn will chirp. Settings in
the Uconnect system can change to lights only,
chirp only, or both. Vehicles Equipped With Keyless Enter ‘n Go™ —
Passive Entry
If one or more doors are open, or the liftgate is
open, the doors can be locked. The doors will
unlock again only if the key fob is inside the
passenger compartment.
All doors can be programmed to unlock on the first
push of the unlock button within Uconnect Settings
Ú
page 189.
Replacing The Battery In The Key Fob
The recommended replacement battery is one
CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Batteries contain harmful chemicals. Dispose
old batteries by placing them in correct
containers according to the law or by taking
them to a dealership, where they will be handled
appropriately.
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further information.
Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key by pushing the
mechanical release button on the side of the
key fob with your thumb and then pulling the
key out with your other hand.

Emergency Key Removal

2. Insert a coin or a flat blade screw driver into the now exposed slot and carefully pry on both
sides to disengage the snaps. Gently remove
the back cover from the fob, being careful not
to damage any of the snaps.
3. Remove the battery by sliding the battery rearward in its pocket until the battery lifts up.
Remove the depleted battery from the battery
pocket and dispose appropriately.
4. Fit a new CR2032 battery ensuring that the positive (+) side is facing upwards. Push the
battery into the pocket until it is firmly seated
in place and secured under both tabs.
2

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16GETTING TO KNOW YOUR VEHICLE
5. Align the back cover into its original position and snap it back in place by pushing it against
the fob until it is seated all around.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics.
NOTE:When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the
ability to customize vehicle settings for the driving
experience of other drivers of the vehicle. The
vehicle settings are protected by a unique
four-digit PIN, which the vehicle owner creates
when accessing the specific settings for the first
time. KeySense also has additional features that are
always enabled when the specific key is in use that
cannot be set by the vehicle owner. While this
specific key fob is in use, the vehicle will respond
accordingly to the customized vehicle settings and
mandatory features. This includes enhanced
driving assistance features, increased driver
alerts, and the locking of certain optional features.
These settings can be selected within the
Uconnect system Ú
page 189.

KeySense Key Fob

KeySense Unique Splash Screen
At start-up the KeySense splash screen should
inform the driver that the vehicle will be
functioning in KeySense mode when the KeySense
key is in use.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the Keyless
Enter ‘n Go™ Ignition in the OFF position.

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