2021 CHRYSLER PACIFICA HYBRID towing

4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

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5
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ........................................................ 147 Cruise Control ................................................ 147
Adaptive Cruise Control (ACC) ..................... 149
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 158
ParkSense Sensors ....................................... 159
ParkSense Display ........................................ 159
ParkSense Warning Display.......................... 162
Enabling And Disabling ParkSense .............. 162
Service The ParkSense Park Assist
System ........................................................... 163Cleaning The ParkSense System ................. 163ParkSense System Usage Precautions ........ 163
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 164
Enabling And Disabling The ParkSense
Active Park Assist System ............................. 165
Parallel/Perpendicular Parking Space
Assistance Operation .................................... 166 LANESENSE — IF EQUIPPED .............................. 168
LaneSense Operation ................................... 168Turning LaneSense On Or Off ....................... 169
LaneSense Warning Message ...................... 169Changing LaneSense Status ........................ 171
PARKVIEW REAR BACK UP CAMERA............... 171
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ....................................................... 172
FAMCAM SYSTEM — IF EQUIPPED.................... 174
REFUELING THE VEHICLE ................................... 175
VEHICLE LOADING .............................................. 176 Certification Label ......................................... 176
TRAILER TOWING ............................................... 177
Common Towing Definitions......................... 177
Trailer Hitch Classification ............................ 179
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 179
Vehicle Loading Chart ................................... 180Trailer And Tongue Weight ........................... 182Towing Requirements .................................. 182
Towing Tips ................................................... 184 RECREATIONAL TOWING
(BEHIND MOTORHOME) ..................................... 185
Towing This Vehicle Behind Another
Vehicle ........................................................... 185
DRIVING TIPS ....................................................... 186
Driving On Slippery Surfaces ........................ 186Driving Through Water ................................. 187
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 188
CYBERSECURITY ................................................. 188
UCONNECT SETTINGS ......................................... 189 Customer Programmable Features ............ 189
UCONNECT THEATER — UCONNECT 5/5
NAV WITH 10.1-INCH DISPLAY
(IF EQUIPPED) ..................................................... 214
Uconnect Theater Overview.......................... 214
Getting Started .............................................. 214
Accessing The System From The
Uconnect System .......................................... 214Uconnect Theater Controls ........................... 215

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TIRE SERVICE KIT WITH A SUBWOOFER —
IF EQUIPPED ......................................................... 306
TIRE SERVICE KIT WITHOUT A
SUBWOOFER — IF EQUIPPED............................. 312
JUMP STARTING................................................... 318 Preparations For Jump Start......................... 318Jump Starting Procedure .............................. 319
REFUELING IN EMERGENCY –
IF EQUIPPED ......................................................... 320
IF YOUR ENGINE OVERHEATS ............................ 321
MANUAL PARK RELEASE ................................... 321
FREEING A STUCK VEHICLE ............................... 323
TOWING A DISABLED VEHICLE .......................... 324
All Wheel Drive (AWD) Models ...................... 326
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 326
EVENT DATA RECORDER (EDR) ......................... 326
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 327
Maintenance Plan ......................................... 328
ENGINE COMPARTMENT .................................. 331
3.6L Engine ................................................... 331
Checking Oil Level ......................................... 332
Adding Washer Fluid .................................... 332
Maintenance-Free Battery ........................... 332Pressure Washing ......................................... 333
VEHICLE MAINTENANCE..................................... 333
Engine Oil ...................................................... 333
Engine Oil Filter ............................................. 334Engine Air Cleaner Filter ............................ 334
Accessory Drive Belt Inspection ................... 334Air Conditioner Maintenance........................ 335
Body Lubrication ........................................... 337Windshield Wiper Blades ............................. 337
Exhaust System ............................................ 341
Cooling System .............................................. 342
Brake System ............................................... 344
Automatic Transmission ............................... 345
Fuses.............................................................. 346
Bulb Replacement......................................... 354 TIRES .................................................................... 355
Tire Safety Information ................................. 355
Tires — General Information ........................ 363Tire Types....................................................... 367Spare Tires — If Equipped............................. 367Wheel And Wheel Trim Care ........................ 369Snow Traction Devices ................................. 370
Tire Rotation Recommendations ................. 372
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................... 372
Treadwear...................................................... 373
Traction Grades ............................................. 373Temperature Grades..................................... 373
STORING THE VEHICLE ....................................... 373
BODYWORK .......................................................... 374
Protection From Atmospheric Agents .......... 374
Body And Underbody Maintenance ............. 374
Preserving The Bodywork ............................. 374
INTERIORS ........................................................... 375
Seats And Fabric Parts ................................. 375
Plastic And Coated Parts .............................. 376
Leather Surfaces........................................... 376
Glass Surfaces ............................................. 376

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50GETTING TO KNOW YOUR VEHICLE
Third Row Power Stow ‘n Go Seat —
If Equipped
A one-touch power folding seat switch is located in
the right rear trim panel as part of a switch bank.
NOTE:The third row outboard seat belts may interfere
with the power folding of the seat. Place the seat
belt webbing behind the stow clip before stowing or
opening the seat. When the seat is in the desired
position, remove the webbing from the stow clip so
that it is ready for use. Never leave the seat belt in
the stow clip when it is used to restrain an
occupant.
NOTE:
The outer head restraints will lower automati -
cally as necessary when the power seat begins
to move.
The center head restraint raises and lowers
manually but will not lower automatically.
The head restraint can also be lowered manu -
ally using the pull strap located at the back of
the seat Ú page 55.
The switch is only functional when the liftgate is
open and the vehicle is in PARK.
The rear switch bank allows multiple power folding
and unfolding positions for the third row seats. Left and right third row seats can be folded
individually or together. The third row power folding
seat adjusts to the following positions using the
switch bank located on the left rear trim panel:

Rear Panel Power Switch Bank

To move the selected seat(s) to the normal
(seated) position, push and release the “Normal”
button. The seat will automatically stop when the
Normal position is reached.
To move the selected seat(s) to the stow position,
push and release the “Stow” button. The seat will
automatically stop when the Stow position is
reached. To move the selected seat(s) back in the forward or
reverse direction, push and hold the “Fold
Forward/Back” button. Release the button when
the desired position is reached.
NOTE:

1. Disconnect the center shoulder belt from the
mini-buckle before attempting to fold/stow
the power third row seats.

2. Before pushing the “Normal” or “Stow” button, place the outboard seat belt webbing behind
the stow clips, located on the rear trim panel.
When the seat reaches the desired position,
remove the webbing from the clip so it is ready
for use to restrain an occupant.

Seat Belt Stowage Clip

1 — Open To Normal
2 — Stow
3 — Fold Forward/Rearward
4 — Right/Left Seats/Both Seats

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108GETTING TO KNOW YOUR VEHICLE
4. Once the crossbar is in place, tighten both thumb screws completely.

Installing Crossbars

5. Deploy and tighten the second crossbar to complete the deployment of the crossbars.
NOTE:The crossbars are not identical and have fixed
deployment positions. Rear crossbar can be
deployed in two different positions.
STOWING THE CROSSBARS

1. Starting with one crossbar, completely loosen the thumb screws at both ends. Lift the
crossbar away from the matching letter to
remove it from the deployed position. Repeat
with the other crossbar.

2. Starting with the one crossbar, bend up the pivot supports at each end.

Crossbar Pivot
3. Then, position the crossbar along the correct
side rail. Make sure the letters on the crossbar
align with the matching letters on the side rail.

Stowing Crossbars

4. The crossbar will nest fully within the side rail.

Crossbar To Side Rail

CAUTION!
Use care when removing and handling the
crossbars to prevent damage to the vehicle.

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122GETTING TO KNOW YOUR INSTRUMENT PANEL
Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of charging system. The charging system is still
functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volts,
150W, USB ports) during certain driving condi -
tions (city driving, towing, frequent stopping).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or exte
-
rior)
Check what may be plugged in to power
outlets +12 Volts, 150W, USB ports
Check HVAC settings (blower, temperature)
Check the audio settings (volume)
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips and the evaluation of the vehicle and
driving pattern did not help to identify the cause.
TRIP COMPUTER
The Trip Computer is located in the instrument
cluster display. Push and release the up or
down arrow button until “Trip Info” is
highlighted in the instrument cluster display.
Navigate between Trip A or Trip B by using the
right and left arrow buttons.
For each trip the following information will be
displayed:
Trip A
Shows the total distance traveled for Trip A
since the last reset.
Shows the Average MPG for Trip A since the last
reset.
Shows the elapsed time traveled for Trip A since
the last reset. Elapsed time will increment when
the ignition switch is in the ON or START posi -
tion.

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124GETTING TO KNOW YOUR INSTRUMENT PANEL
NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer. The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake appli
-
cation.
Door Open Warning Light — If Equipped
This warning light will illuminate when a
door is ajar/open and not fully closed.
This indicator will reflect which doors are
open.
NOTE:If the vehicle is moving, there will also be a single
chime.
Electric Power Steering Fault Warning
Light
This warning light will turn on when
there's a fault with the Electric Power
Steering (EPS) system Ú page 144.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
indicate a problem with the ETC system.
If a problem is detected while the vehicle
is running, the light will either stay on or
flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed
in the PARK (P) position. The light should turn off.
If the light remains on with the vehicle running,
your vehicle will usually be drivable; however, see
an authorized dealer for service as soon as
possible.
NOTE:This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a
bulb check. If the light does not come on during
starting, have the system checked by an
authorized dealer.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have
failed. It will take longer to stop the vehicle. You
could have a collision. Have the vehicle checked
immediately.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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GETTING TO KNOW YOUR INSTRUMENT PANEL125
Engine Coolant Temperature Warning
Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too high,
this indicator will illuminate and a single
chime will sound. If the temperature reaches the
upper limit, a continuous chime will sound for four
minutes or until the engine is able to cool;
whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning (A/C)
system is on, turn it off. Also, shift the transmission
into NEUTRAL (N) and idle the vehicle. If the
temperature reading does not return to normal,
turn the engine off immediately and call for service
Ú page 321.
Hood Open Warning Light
This warning light will illuminate when the
hood is left open and not fully closed.
NOTE:If the vehicle is moving, there will also be a single
chime.
Liftgate Open Warning Light
This warning light will illuminate when the
liftgate is open.
NOTE:If the vehicle is moving, there will also be a single
chime.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer. A
chime will sound when this light turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how much oil
is in the engine. The engine oil level must be
checked under the hood.
Oil Temperature Warning Light
This warning light will illuminate to
indicate the engine oil temperature is
high. If the light turns on while driving,
stop the vehicle and shut off the engine
as soon as possible. Wait for oil temperature to
return to normal levels.
Seat Belt Reminder Warning Light
This warning light indicates when the
driver or passenger seat belt is
unbuckled. When the ignition is first
placed in the ON/RUN or ACC/ON/RUN
position and if the driver’s seat belt is unbuckled,
a chime will sound and the light will turn on. When
driving, if the driver or front passenger seat belt remains unbuckled, the Seat Belt Reminder Light
will flash or remain on continuously and a chime
will sound Ú
page 250.
Transmission Temperature Warning Light
This warning light will illuminate to warn
of a high transmission fluid temperature.
This may occur with strenuous usage
such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light
turns off, you may continue to drive normally.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is
illuminated you could cause the fluid to boil over,
come in contact with hot engine or exhaust
components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission damage
or transmission failure.
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