2021 CHRYSLER PACIFICA HYBRID ESP

SERVICING AND MAINTENANCE373
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.STORING THE VEHICLE
If you are storing your vehicle for more than three
weeks, we recommend that you take the following
steps to minimize the drain on your vehicle's
battery:
Disconnect the negative cable from battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting. This will ensure adequate system lubri-
cation to minimize the possibility of compressor
damage when the system is started again.
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and
possible tire failure.
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SERVICING AND MAINTENANCE375
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercarriage
at least once a month.
It is important that the drain holes in the lower
edges of the doors, rocker panels, and trunk be
kept clear and open.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If your vehicle is damaged due to a collision or
similar cause that destroys the paint and protec -
tive coating, have your vehicle repaired as soon
as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar® Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery
and carpeting.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth. Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable, and
if used in closed areas they may cause
respiratory harm.
WARNING!
A frayed or torn seat belt could rip apart in a
collision and leave you with no protection.
Inspect the seat belt system periodically,
checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the seat belt
system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA
Certified Collision Care Program facility for
inspection.
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TECHNICAL SPECIFICATIONS379
GASOLINE/OXYGENATE BLENDS
Some fuel suppliers blend unleaded gasoline with
oxygenates such as ethanol.
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of the manufacturer and may void or
not be covered under New Vehicle Limited
Warranty.
DO NOT USE E-85 IN NON-FLEX FUEL
V
EHICLES
Non-Flex Fuel Vehicles (FFV) are compatible with
gasoline containing up to 15% ethanol (E-15). Use
of gasoline with higher ethanol content may void
the New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with
E-85 fuel, the engine will have some or all of these
symptoms:
Operate in a lean mode
OBD II Malfunction Indicator Light on
Poor engine performance
Poor cold start and cold drivability
Increased risk for fuel system component
corrosion
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS
Modifications that allow the engine to run on
Compressed Natural Gas (CNG) or Liquid Propane
(LP) may result in damage to the engine,
emissions, and fuel system components. Problems
that result from running CNG or LP are not the
responsibility of the manufacturer and may void or
not be covered under the New Vehicle Limited
Warranty.
METHYLCYCLOPENTADIENYL
M
ANGANESE TRICARBONYL (MMT) IN
G
ASOLINE
MMT is a manganese-containing metallic additive
that is blended into some gasoline to increase
octane. Gasoline blended with MMT provides no
performance advantage beyond gasoline of the
same octane number without MMT. Gasoline
blended with MMT reduces spark plug life and
reduces emissions system performance in some
vehicles. The manufacturer recommends that
gasoline without MMT be used in your vehicle. The
MMT content of gasoline may not be indicated on
the gasoline pump; therefore, you should ask your
gasoline retailer whether the gasoline contains
MMT. MMT is prohibited in Federal and California
reformulated gasoline.CAUTION!
DO NOT use E-85, gasoline containing methanol,
or gasoline containing more than 15% ethanol
(E-15). Use of these blends may result in starting
and drivability problems, damage critical fuel
system components, cause emissions to exceed
the applicable standard, and/or cause the
Malfunction Indicator Light to illuminate. Please
observe pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).
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380TECHNICAL SPECIFICATIONS
(Continued)
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper
octane rating, gasolines that contain detergents,
corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy, reduce
emissions, and maintain vehicle performance.Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in minimizing
engine and fuel system deposits. When
available, the usage of TOP TIER Detergent
gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER
Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents
should be avoided. Many of these materials
intended for gum and varnish removal may contain
active solvents or similar ingredients. These can
harm fuel system gasket and diaphragm materials.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis -
sions control system.
An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho -
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom -
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi -
tives is not the responsibility of the manufac-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
CAUTION!

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CUSTOMER ASSISTANCE385
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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CUSTOMER ASSISTANCE387
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles. To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC Rules
and with Innovation, Science and Economic
Development Canada license-exempt RSS
standard(s). Operation is subject to the following
two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouillage,
et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
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388
INDEX
A
About Your Brakes......................................... 377Adaptive Cruise Control (ACC)
(Cruise Control).................................... 147, 149Adding Engine Coolant (Antifreeze)............... 343Additives, Fuel............................................... 380AdjustDown........................................................... 47Forward....................................................... 47Rearward..................................................... 47Up................................................................ 47Air Bag........................................................... 262Air Bag Operation...................................... 264Air Bag Warning Light...................... 261, 264Driver Knee Air Bag................................... 269Enhanced Accident Response......... 272, 326Event Data Recorder (EDR)....................... 326Front Air Bag............................................. 264If Deployment Occurs................................ 272Knee Impact Bolsters................................ 269Maintaining Your Air Bag System.............. 274Maintenance............................................. 274Redundant Air Bag Warning Light.............262Side Air Bags............................................. 269Transporting Pets...................................... 292Air Bag Light............................... 123, 261, 292
Air Cleaner, Engine
(Engine Air Cleaner Filter)............................. 334Air Conditioner Maintenance........................ 335Air Conditioner Refrigerant.................. 335, 336Air Conditioner System................................. 335Air Conditioning Filter..............................82, 336Air Conditioning, Operating Tips....................... 82Air Filter........................................................ 334Air PressureTires......................................................... 363AlarmArm The System.......................................... 22Disarm The System..................................... 22Security Alarm.......................................... 126All Wheel DriveTowing...................................................... 326All Wheel Drive (AWD)................................... 144Alterations/ModificationsVehicle......................................................... 10Antifreeze (Engine Coolant)................. 342, 381Disposal................................................... 344Anti-Lock Brake System (ABS)...................... 234Anti-Lock Warning Light................................ 126Ashtray............................................................. 92Assist, Hill Start............................................. 238Audio Jack........................................................ 87
Audio Systems (Radio).................................. 188Auto Up Power Windows..................................94Automatic Dimming Mirror...............................57Automatic Headlights.......................................65Automatic Temperature Control (ATC)..............81Automatic Transaxle..................................... 139Automatic Transmission................................ 141Adding Fluid..................................... 346, 383Fluid And Filter Change............................. 346Fluid Change............................................. 346Fluid Level Check............................. 345, 346Fluid Type........................................ 346, 383Special Additives...................................... 345AutoPark....................................................... 133AUX Cord..........................................................87Auxiliary Electrical Outlet (Power Outlet)..........89AWDTowing...................................................... 326Axle Lubrication............................................ 383
B
Back-Up Camera........................................... 171Battery................................................. 123, 332Charging System Light.............................. 123Jump Starting........................................... 318Keyless Key Fob Replacement....................15

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390 Corrosion Protection
...................................... 374Cruise Control................................................ 147Cruise Control (Speed Control)...................... 149Cruise Light......................................... 129, 130Customer Assistance..................................... 384Cybersecurity................................................. 188
D
Daytime Brightness, Interior Lights.................. 67Daytime Running Lights................................... 63Dealer Service............................................... 333Defroster, Windshield.................................... 292Delay (Intermittent) Wipers.............................. 68Diagnostic System, Onboard......................... 130Dimmer Switch Headlight..................................................... 63DipsticksOil (Engine)................................................ 332Disable Vehicle Towing.................................. 324DisposalAntifreeze (Engine Coolant)....................... 344Door Ajar.............................................. 124, 125Door Ajar Light..................................... 124, 125Driver’s Seat Back Tilt.............................. 32, 33DrivingThrough Flowing, Rising, Or ShallowStanding Water
..................................... 187DVD Player (Video Entertainment System).... 214
E
Electric Brake Control System....................... 235Anti-Lock Brake System............................ 234Traction Control System........................... 239Electric Parking Brake................................... 137Electric Remote Mirrors................................... 58Electronic Stability Control (ESC).................. 236Electronic Throttle Control Warning Light...... 124Emergency Braking....................................... 246Emergency, In Case OfHazard Warning Flasher........................... 295Jacking............................................ 298, 301Jump Starting........................................... 318Overheating.............................................. 321Towing...................................................... 324Emission Control System Maintenance........ 131Engine........................................................... 331Air Cleaner................................................ 334Block Heater............................................. 136Break-In Recommendations..................... 136Checking Oil Level.................................... 332Compartment........................................... 331Compartment Identification...................... 331Coolant (Antifreeze).................................. 382Cooling..................................................... 342Exhaust Gas Caution................................ 294Fails To Start............................................ 135Flooded, Starting...................................... 135
Fuel Requirements................................... 378Oil...........................................333, 381, 382Oil Filler Cap............................................. 331Oil Filter.................................................... 334Oil Selection..................................... 333, 381Oil Synthetic.............................................. 334Overheating.............................................. 321Starting..................................................... 132Enhanced Accident Response
Feature................................................ 272, 326Ethanol.......................................................... 379Exhaust Gas Cautions................................... 294Exhaust System................................... 294, 341Exterior Lighting..................................... 63, 355Exterior Lights...................... 63, 293, 354, 355
F
FiltersAir Cleaner
................................................ 334Air Conditioning................................. 82, 336Engine Oil........................................ 334, 382Engine Oil Disposal................................... 334FlashersHazard Warning........................................ 295Turn Signals..................... 63, 129, 293, 355Flash-To-Pass............................................ 63, 65Flat Tire Changing.......................298, 355, 367Flat Tire Stowage........................ 306, 355, 367

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