2021 CHRYSLER PACIFICA HYBRID reset

144STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive
(AWD). The system is automatic with no driver
inputs or additional driving skills required. Under
normal driving conditions, the front wheels provide
most of the traction. If the front wheels begin to
lose traction, power is shifted automatically to the
rear wheels. The greater the front wheel traction
loss, the greater the power transfer to the rear
wheels.
Additionally, on dry pavement under heavy throttle
input (where one may have no wheel spin), torque
will be sent to the rear in a pre-emptive effort to
improve vehicle launch and performance
characteristics.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
CAUTION!
All wheels must have the same size and type
tires. Unequal tire sizes must not be used.
Unequal tire size may cause failure of the power
transfer unit.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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146STARTING AND OPERATING
HVAC is set to full defrost mode at a high blower
speed.
HVAC is set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temp is too high.
5 mph (8 km/h) threshold has not been
achieved from previous Autostop.
Steering angle is beyond threshold.
Vehicle at too high of an altitude.
Ambient temperature is beyond operating
range.
Stop/Start related system malfunction.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
TO START THE ENGINE WHILE IN
A
UTOSTOP
While in a forward gear, the engine will start when
the brake pedal is released or the throttle pedal is
pressed. The transmission will automatically
re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low. During this time a
message will display "Stop/Start Not Ready
Battery Charging".
Stop/Start OFF switch is pushed.
Stop/Start related system malfunction.
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM

Stop/Start OFF Button

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the autostop mode
will be disabled Ú page 123.
NOTE:The Stop/Start system will reset itself back to the
ON mode every time the ignition is turned OFF and
back ON.

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STARTING AND OPERATING147
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
After turning off the Stop/Start system, push the
Stop/Start OFF switch again (located on the switch
bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system,
the system will not shut down the engine. A
“SERVICE STOP/START SYSTEM” message will
appear in the instrument cluster display and the
Stop/Start telltale will remain yellow Ú page 113.
If the “SERVICE STOP/START SYSTEM” message
appears in the instrument cluster display, have the
system checked by an authorized dealer.
If a malfunction occurs during an autostop, the
vehicle may not auto start and will need a key start.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control will keep your vehicle at a
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the
vehicle speed up to the preset speed to main -
tain a distance with the vehicle ahead.
NOTE:
In vehicles equipped with ACC, if ACC is not
enabled, Fixed Speed Cruise Control will not
detect vehicles directly ahead of you. Always be
aware of the feature selected.
Only one Cruise Control feature can operate at a
time. For example, if Fixed Speed Cruise Control
is enabled, Adaptive Cruise Control will be
unavailable, and vice versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h).
The Cruise Control buttons are located on the right
side of the steering wheel.
Cruise Control Buttons

1 — On/Off
2 — CANC/Cancel
3 — SET (+)/Accel
4 — RES/Resume
5 — SET (-)/Decel
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.
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STARTING AND OPERATING149
(Continued)
(Continued)
To Resume Speed
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h).
To Deactivate
A tap on the brake pedal, or pushing the CANC
button, or normal brake pressure will deactivate
the Cruise Control system without erasing the set
speed from memory.
Pushing the on/off button or placing the ignition in
the OFF position erases the set speed from
memory.
ADAPTIVE CRUISE CONTROL (ACC)
Adaptive Cruise Control (ACC) increases the driving
convenience provided by cruise control while
traveling on highways and major roadways.
However, it is not a safety system and not designed
to prevent collisions. The Cruise Control function
performs differently Úpage 147.
ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your Cruise Control. ACC
utilizes a radar sensor and a forward facing
camera designed to detect a vehicle directly ahead
of you.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or accelerate (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.
Fixed Speed Cruise Control (ACC not enabled)
will not detect vehicles directly ahead of you.
Always be aware of the feature selected
Ú page 387.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for active
driver involvement. It is always the driver’s
responsibility to be attentive of road, traffic,
and weather conditions, vehicle speed,
distance to the vehicle ahead and, most
importantly, brake operation to ensure safe
operation of the vehicle under all road condi -
tions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these warn -
ings can result in a collision and death or
serious personal injury.
The ACC system:
Does not react to pedestrians, oncoming
vehicles, and stationary objects (e.g., a
stopped vehicle in a traffic jam or a
disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance condi -
tions.
Does not always fully recognize complex
driving conditions, which can result in
wrong or missing distance warnings.
Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for approximately three
minutes in the stop position. If the target
vehicle does not start moving within three
minutes the parking brake will be acti -
vated, and the ACC system will be
cancelled.
WARNING!
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MULTIMEDIA189
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security breach,
vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about avail -
able Uconnect software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communications
cannot be assured. Third parties may unlawfully
intercept information and private communications
without your consent. For further information, refer
to “Data Collection & Privacy” in your Uconnect
Owner’s Manual Supplement or “Onboard
Diagnostic System (OBD II) Cybersecurity” in
“Getting To Know Your Instrument Panel”
Ú page 130.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instrument
panel. These buttons allow you to access and
change the Customer Programmable Features.
Many features can vary by vehicle.
Buttons on the faceplate are located below and/or
beside the Uconnect system in the center of the
instrument panel. In addition, there is a Scroll/
Enter control knob located on the right side. Turn
the control knob to scroll through menus and
change settings. Push the center of the control
knob one or more times to select or change a
setting.
Your Uconnect system may also have Screen Off
and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to turn
off the Uconnect screen. Push the button again or
tap the screen to turn the screen on.
Press the Back Arrow button to exit out of a Menu
or certain option on the Uconnect system.
On the Uconnect 5/5 NAV With 10.1-inch Display,
push and hold the Power button on the radio’s
faceplate for a minimum of 15 seconds to reset
the radio.
CUSTOMER PROGRAMMABLE FEATURES

Uconnect 5/5 NAV With 10.1-inch Display

1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
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192MULTIMEDIA
KeySense
The vehicle’s KeySense settings are protected by a unique four-digit PIN, which the vehicle owner creates when accessing the specific settings for the first
time. This four-digit PIN can only be reset by an authorized dealer.
After pressing the KeySense button on the touchscreen, and entering the KeySense PIN, the following settings will be available:
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Forward Collision Warning Sensitivity This setting will change the distance at which the Forward Collision Warning
(FCW) alert sounds. The “Medium” setting will have the FCW system signal
when an object is in view, and the possibility of a collision is detected. The
“Near” setting will have the FCW system signal when the object is closer to the
vehicle. The “Far” setting will have the FCW system signal when an object is at
a far distance from the vehicle.
Forward Collision Warning This setting will turn the Forward Collision Warning (FCW) system on or off.
The “Warning Only” setting will provide only an audible chime when a collision
is detected. The “Warning + Active Braking” setting will provide an audible
chime and apply some brake pressure when a collision is detected.
ParkSense This setting will change the type of ParkSense alert when a close object is
detected. The “Sound Only” setting will provide an audible chime when an
object is detected. The “Sound and Display” setting will provide both an
audible chime and a visual display when an object is detected.
Front ParkSense Volume This setting adjusts the volume of the Front ParkSense system. The available
settings are “Low”, “Medium”, and “High”.
Rear ParkSense Volume This setting adjusts the volume of the Rear ParkSense system. The available
settings are “Low”, “Medium”, and “High”.

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Voice Barge-in This setting will allow you to turn the voice recognition barge-in feature
on or off.
Show Command List This setting will allow the Command List to be shown on or off.
Key Off Power Delay This setting will keep certain electrical features running after the engine is
turned off. When any door is opened, the electronics will deactivate. The
available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.
App Drawer Favoriting Popups This setting will allow you to favorite app drawer pop-ups with “On” and “Off”
options.
App Drawer Unfavoritings Popups This setting will allow you to unfavorite app drawer pop-ups with “On” and
“Off” options.
New Text Message Popups This setting will allow you to have pop-up notifications for new text messages.
This setting options are “On” and “Off”.
Missed Calls Message This setting will allow you to have pop-up notifications for missed calls. This
setting options are “On” and “Off”.
Navigation Popups This setting will allow you to have pop-up notifications for Navigation. This
setting options are “On” and “Off”.
Navigation Settings This setting will allow you to customize the settings within Navigation Mode.
Auto-On Driver Heated Seat & Steering Wheel This setting will activate the vehicle’s comfort systems and heated seats or
heated steering wheel when the vehicle is remote started or ignition is
started. The “Off” setting will not activate the comfort systems. The “Remote
Start” setting will only activate the comfort systems when using Remote Start.
The “All Start” setting will activate the comfort systems whenever the vehicle
is started.
Audio Settings This setting will take you to the audio settings for the vehicle profiles.
Reset App Drawer to Default Order This setting will reset the app drawer to its factory default layout.
Setting NameDescription
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MULTIMEDIA205
Sound Horn With Lock This setting will sound the horn when the Lock button is pushed on the key
fob. The “Off” setting will not sound the horn when the Lock button is pushed.
The “1st Press” setting will sound the horn when the Lock button is pushed
once. The “2nd Press” setting will sound the horn when the Lock button is
pushed twice.
Sound Horn With Remote Start This setting will sound the horn when the remote start is activated from the
key fob.
Remote Door Unlock, Door Lock/1st Press Of Key Fob Unlocks This setting will change how many pushes of the Unlock button on the key fob
are needed to unlock all the doors. The “Driver Door” setting will only unlock
the driver door on the first push on the Unlock button. The “All Doors” setting
will unlock all doors with only one push of the Unlock button.
Passive Entry This setting will allow you to turn the Passive Entry feature (Keyless Enter ‘N
Go™) on or off.
Personal Settings Linked To Key Fob This setting will recall preset radio stations and driver seat position that have
been linked to the key fob.
Power Liftgate Alert This setting will chime an audible alert when the power liftgate is raising or
lowering. Selectable options are “On” and “Off”.
Sliding Door Alert This setting will chime an audible alert when the sliding door reverses or
sense an obstacle. Selectable options are “On” and “Off”.
Flash Lights with Sliding Door This setting will flash the lights when the sliding door is opening. Selectable
options are “On” and “Off”.
Hands Free Power Liftgate This setting will use hands-free technology to automatically open the power
liftgate. Selectable options are “On” and “Off”.
Hands Free Power Sliding Door This setting will use hands-free technology to automatically open the power
sliding doors. Selectable options are “On” and “Off”.
Setting Name
Description
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