2021 CHEVROLET TRAX service

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 12/7/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Instruments and Controls . . . . . . . . . . . . . . . 76
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Infotainment System . . . . . . . . . . . . . . . . . . . 102
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 123
Driving and Operating . . . . . . . . . . . . . . . . . . 127
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Service and Maintenance . . . . . . . . . . . . . . . 234
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 247
Customer Information . . . . . . . . . . . . . . . . . . 250
Reporting Safety Defects . . . . . . . . . . . . . . . 258
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Connected Services . . . . . . . . . . . . . . . . . . . . . 266
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and TRAX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84709768 C Third Printing©2020 General Motors LLC. All Rights Reserved.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called“Driving and Operating” and
specifically Driver Behavior 0128, Driving
Environment 0128, and Vehicle Design
0 128.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
8 Keys, Doors, and Windows
Press the key release button on the front of
the RKE transmitter to extend the key blade.
Never extend the key without pressing the
button. Press the button and the key blade
to retract the key.
The key code is stamped on the key number
plate and can be used to make new keys at
any dealer. Store this information in a safe
place outside the vehicle.
If it becomes difficult to turn the key in the
ignition, inspect the key blade for debris.
Periodically clean with a brush or pick.
See your dealer if a new key is needed.
If locked out of the vehicle, contact Roadside
Assistance. SeeRoadside Assistance Program
0 253. With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 261.
Keys (Keyless Access)
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE) transmitter is
dangerous and children or others could
be seriously injured or killed. They could
operate the power windows or other
controls or make the vehicle move. The
windows will function with the RKE
transmitter in the vehicle, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with an RKE transmitter.
The key that is part of the Remote Keyless
Entry (RKE) transmitter can be used for all
locks.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Keys, Doors, and Windows 9
Press the key release button on the side of
the RKE transmitter to release the key.
Never pull out the key without pressing the
button.
See your dealer if a new key is needed.
If locked out of the vehicle, contact Roadside
Assistance. SeeRoadside Assistance Program
0 253.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 261.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0257.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation (Key Access)
The RKE transmitter may work up to 60 m
(197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 09.
The following may be available:
Q:Press to lock all doors and, if equipped,
the locking fuel door. The hazard warning lamps may flash and/or
the horn may sound on the second press to
indicate locking. See
Vehicle Personalization
0 93.
If the driver door is open when
Qis pressed
and enabled through vehicle personalization,
all doors will lock and then the driver door
will immediately unlock. See Vehicle
Personalization 093.
Pressing
Qmay also arm the alarm system.
See Vehicle Alarm System 022.
K:Press to unlock the driver door and the
locking fuel door, if equipped. Press again
within five seconds to unlock all doors.The
RKE transmitter can be programmed to
unlock all doors on the first button press.
See Vehicle Personalization 093.
The hazard warning lamps may flash to
indicate unlocking. See Vehicle
Personalization 093.
Pressing
Kwill disarm the alarm system.
See Vehicle Alarm System 022.
7:If equipped, press and hold briefly to
initiate vehicle locator. The exterior lamps
flash and the horn chirps three times.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Keys, Doors, and Windows 23
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
Avoid setting off the alarm by accident by
locking the vehicle after all occupants have
left the vehicle and all doors are closed.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited.
.Always unlock the vehicle with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the RKE transmitter and
the horn chirps and the lights flash three
times, an alarm occurred previously while
the system was armed.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
Immobilizer
See Radio Frequency Statement 0257.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
24 Keys, Doors, and Windows
Immobilizer Operation (Key
Access)
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the key is removed from the ignition.
The system is automatically disarmed when
the vehicle is started with the correct key.
The key uses a transponder that matches an
immobilizer control unit in the vehicle and
automatically disarms the system. Only an
authorized key starts the vehicle. The vehicle
may not start if the key is damaged.
The security light in the instrument cluster
comes on if there is a problem with arming
or disarming the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when the
ignition is turned on.If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the engine still does not start, and the
key appears to be undamaged or the light
continues to stay on, try another ignition
key. If the engine does not start with the
other key, the vehicle needs service. If the
vehicle does start, the first key may be
damaged. See your dealer who can service
the theft-deterrent system and have a new
key made.
Do not leave the transmitter or device that
disarms or deactivates the theft-deterrent
system in the vehicle.
Immobilizer Operation (Keyless
Access)
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the transmitter leaves the vehicle.
The immobilization system is disarmed
when ENGINE START/STOP is pressed and a
valid transmitter is found in the vehicle.
The security light in the instrument cluster
comes on when there is a problem with
arming or disarming the theft-deterrent
system.
The system has one or more transmitters
matched to an immobilizer control unit in
your vehicle. Only a correctly matched
transmitter will start the vehicle. If the
transmitter is ever damaged, you may not
be able to start your vehicle.
When trying to start the vehicle, the
security light comes on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter. Or, you
may try placing the transmitter in the front
cupholder. See
“Starting the Vehicle with a

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Keys, Doors, and Windows 25
Low Transmitter Battery”underRemote
Keyless Entry (RKE) System Operation (Key
Access) 09or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 012.
If the engine does not start with the other
transmitter or when the transmitter is in the
front cupholder, the vehicle needs service.
See your dealer who can service the
theft-deterrent system and have a new
transmitter programmed to the vehicle.
Do not leave the transmitter or device that
disarms or deactivates the theft-deterrent
system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes. The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Power Mirrors
To adjust the mirrors:
1. Turn the selector switch to L (Left) or R (Right) to choose the driver or passenger
mirror.
2. Move the control to adjust the mirror.
3. Turn the selector switch to
(to
deselect the mirror.
Folding Mirrors
Manual Folding Mirrors
If equipped, the outside mirrors can be
folded inward to prevent damage. To fold,
pull the mirror toward the vehicle. Push the
mirror outward to return it to the original
position.
Heated Mirrors
1: If equipped, press to heat the mirrors.
See “Rear Window Defogger” underClimate
Control Systems 0123.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind your vehicle.
If equipped with OnStar, the vehicle may
have three control buttons at the bottom of
the mirror. See OnStar Overview 0261.
To avoid accidental OnStar calls, clean the
mirror with the ignition off. Do not spray
glass cleaner directly on the mirror. Use a
soft towel dampened with water.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
50 Seats and Restraints
In many crashes severe enough to inflate
the airbag, windshields are broken by
vehicle deformation. Additional windshield
breakage may also occur from the front
outboard passenger airbag.
.Airbags are designed to inflate only once.
After an airbag inflates, you will need
some new parts for the airbag system.
If you do not get them, the airbag
system will not be there to help protect
you in another crash. A new system will
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. SeeVehicle
Data Recording and Privacy 0259 and
Event Data Recorders 0259.
.Let only qualified technicians work on the
airbag systems. Improper service can
mean that an airbag system will not work
properly. See your dealer for service.
Passenger Sensing System
The vehicle has a passenger sensing system
for the front outboard passenger position.
The passenger airbag status indicator will
light on the instrument panel when the
vehicle is started.
United States
Canada
The words ON and OFF, or the symbols for
on and off, will be visible during the system
check. When the system check is complete,
either the word ON or OFF, or the symbol
for on or off, will be visible. See Passenger
Airbag Status Indicator 083. The passenger sensing system turns off the
front outboard passenger frontal airbag and
knee airbag under certain conditions. No
other airbag is affected by the passenger
sensing system.
The passenger sensing system works with
sensors that are part of the front outboard
passenger seat. The sensors are designed to
detect the presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag and knee
airbag should be allowed to inflate or not.
According to accident statistics, children are
safer when properly secured in a rear seat
in the correct child restraint for their weight
and size.
Whenever possible, children aged 12 and
under should be secured in a rear seating
position.
Never put a rear-facing child seat in the
front. This is because the risk to the
rear-facing child is so great, if the airbag
inflates.