2021 CHEVROLET TRAX emergency towing

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
254 Customer Information
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
256 Customer Information
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.
Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0253.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Index 275
Oil (cont'd)Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Older Children, Restraints . . . . . . . . . . . . . . . . . .55
Online Owner Center . . . . . . . . . . . . . . . . . . . . 252
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
OnStar Additional Information . . . . . . . . . . . 262
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 262
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 261
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 262
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 180
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
Owner Manual Indicator . . . . . . . . . . . . . . . . . . 85
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 146
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Over Things That Burn . . . . . . . . . . . . . . . . . 147 Parking (cont'd)
Ultrasonic Sensor Light . . . . . . . . . . . . . . . . . 87
Passenger Airbag Status Indicator . . . . . . . . . 83
Passenger Compartment Air Filter . . . . . . . . 125
Passenger Sensing System . . . . . . . . . . . . . . . . 50
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Phone Apple CarPlay and Android Auto . . . . . . . . 118
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 115
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 100
Reduced Engine Light . . . . . . . . . . . . . . . . . . . 89
Retained Accessory (RAP) . . . . . . . . . . . . . . 145
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . 31
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Steering Warning Lights . . . . . . . . . . . 86
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 43
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 259 Program
Courtesy Transportation . . . . . . . . . . . . . . . 254
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . .167, 183, 221, Back Cover
Publication Ordering Information . . . . . . . . 257
R
Radio Frequency Statement . . . . . . . . . . . . . . 257
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . 109
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . . 157
Rear Window Washer/Wiper . . . . . . . . . . . . . 78
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 26 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 26
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .32
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Recommended Fluids and Lubricants . . . . . 243
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Recreational Vehicle Towing . . . . . . . . . . . . . 224