Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Keys, Doors, and Windows 9
Press the key release button on the side of
the RKE transmitter to release the key.
Never pull out the key without pressing the
button.
See your dealer if a new key is needed.
If locked out of the vehicle, contact Roadside
Assistance. SeeRoadside Assistance Program
0 253.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 261.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0257.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation (Key Access)
The RKE transmitter may work up to 60 m
(197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 09.
The following may be available:
Q:Press to lock all doors and, if equipped,
the locking fuel door. The hazard warning lamps may flash and/or
the horn may sound on the second press to
indicate locking. See
Vehicle Personalization
0 93.
If the driver door is open when
Qis pressed
and enabled through vehicle personalization,
all doors will lock and then the driver door
will immediately unlock. See Vehicle
Personalization 093.
Pressing
Qmay also arm the alarm system.
See Vehicle Alarm System 022.
K:Press to unlock the driver door and the
locking fuel door, if equipped. Press again
within five seconds to unlock all doors.The
RKE transmitter can be programmed to
unlock all doors on the first button press.
See Vehicle Personalization 093.
The hazard warning lamps may flash to
indicate unlocking. See Vehicle
Personalization 093.
Pressing
Kwill disarm the alarm system.
See Vehicle Alarm System 022.
7:If equipped, press and hold briefly to
initiate vehicle locator. The exterior lamps
flash and the horn chirps three times.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Driving and Operating 139
In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving:1. Push the key all the way in toward the steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Continue to hold the brake pedal, then set the parking brake. See Parking Brake
0 151.
7. Push the key all the way in toward the steering column, then turn the ignition
to LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 145.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also be used for service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may be
required for emission inspection purposes.
The switch stays in this position when the
engine is running. The transmission is also
unlocked in this position.
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :
This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Ignition Positions (Keyless Access)
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
140 Driving and Operating
The vehicle may be equipped with an
electronic keyless ignition with pushbutton
start.
The RKE transmitter must be in the vehicle
for the system to operate.
If the vehicle is not working, the vehicle
may be near a strong antenna signal
causing interference to the Keyless Access
system. SeeRemote Keyless Entry (RKE)
System Operation (Key Access) 09or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 012.
To shift out of P (Park), the ignition must be
turned on or in Service Mode, and the brake
must be applied.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the engine
off. If the vehicle is in P (Park), the ignition
will turn off, and Retained Accessory
Power (RAP) will remain active. See Retained
Accessory Power (RAP) 0145.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and the Driver
Information Center (DIC) will display the
message SHIFT TO PARK.
When the vehicle is shifted into P (Park), the
ignition system will switch off. Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition off. The
shift lever must be in P (Park) to turn the
ignition off.
4. Set the parking brake. See Parking Brake
0 151.{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the
ignition off, pressing ENGINE START/STOP
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) : This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing ENGINE START/STOP once will place
the ignition system in ON/RUN/Start.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Vehicle Care 183
There are only two reasons why the brake
fluid level in the reservoir may go down:
.Normal brake lining wear. When new
linings are installed, the fluid level goes
back up.
.A fluid leak in the brake hydraulic system.
Have the brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid reservoir cap
and the area around the cap before
removing it.
Do not top off the brake fluid. Adding fluid
does not correct a leak. If fluid is added
when the linings are worn, there will be too
much fluid when new brake linings are
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system. When the brake fluid falls to a low level,
the brake warning light comes on. See
Brake
System Warning Light 086.
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Replace brake fluid at the specified intervals
to prevent increased stopping distance. See
Maintenance Schedule 0235.
What to Add
Use only GM approved DOT 4 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants 0243.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. See Engine Compartment
Overview 0170 for battery location.
{Warning
WARNING: Battery posts, terminals, and
related accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Batteries also contain other chemicals
known to the State of California to cause
cancer. WASH HANDS AFTER HANDLING.
For more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning 0167
and the back cover.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Customer Information 253
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
OnStar 261
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 261
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 262
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0113 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
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262 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
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264 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0164. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,