
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Customer Information 253
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Customer Information 255
Owner Assistance Information”furnished
with each new vehicle provides detailed
warranty coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information. Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.
Collision Damage Repair
If the vehicle is involved in a collision and it
is damaged, have the damage repaired by a
qualified technician using the proper
equipment and quality replacement parts.
Poorly performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts
made with the same materials and
construction methods as the parts with
which the vehicle was originally built.
Genuine GM Collision parts are the best
choice to ensure that the vehicle's designed
appearance, durability, and safety are
preserved. The use of Genuine GM parts can
help maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses
in prior crashes. In most cases, the parts
being recycled are from undamaged sections
of the vehicle. A recycled original equipment
GM part may be an acceptable choice to
maintain the vehicle's originally designed

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Customer Information 259
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
OnStar 263
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0257.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Index 269
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 167
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .145
Add-On Electrical Equipment . . . . . . . . . . . . . 164
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Additional Maintenance and Care . . . . . . . . 240
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 32
Agreements Trademarks and License . . . . . . . . . . . . . . . . 121
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 176
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Air Filter, Passenger Compartment . . . . . . . . 125
Air Intake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How Does an Airbag Restrain? . . . . . . . . . . 48
Passenger Sensing System . . . . . . . . . . . . . . 50
What Makes an Airbag Inflate? . . . . . . . . . 48
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
When Should an Airbag Inflate? . . . . . . . . 47
Where Are the Airbags? . . . . . . . . . . . . . . . . 46
Airbags Adding Equipment to the Vehicle . . . . . . . 53 Airbags (cont'd)
Passenger Status Indicator . . . . . . . . . . . . . . 83
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 82
Servicing Airbag-Equipped Vehicles . . . . . . 53
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 22
Alert Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 159
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 200
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . .150, 184
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Antilock Brake System (ABS) . . . . . . . . . . . . . 150 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Apple CarPlay and Android Auto . . . . . . . . . . 118
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Assistance Program, Roadside . . . . . . . . . . . . 253
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
270 Index
Automatic (cont'd)Headlamp System . . . . . . . . . . . . . . . . . . . . . . 97
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 175
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 149
Shift Lock Control Function Check . . . . . . 184
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Avoiding Untrusted Media Devices . . . . . . . 109
B
Battery Exterior Lighting Battery Saver . . . . . . . . 101
Load Management . . . . . . . . . . . . . . . . . . . . . 100
Power Protection . . . . . . . . . . . . . . . . . . . . . . 100
Battery - North America . . . . . . . . . . . . . 183, 221
Blade Replacement, Wiper . . . . . . . . . . . . . . . .185
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 115
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Brake System Warning Light . . . . . . . . . . . . . . . . . . 86
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 137
Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 188
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 187
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Headlamps, Front Turn Signal, andParking Lamps . . . . . . . . . . . . . . . . . . . . . . . 188
License Plate Lamps . . . . . . . . . . . . . . . . . . . 192
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Backup Lamps . . . . . . . . 191
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 211
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
California
Perchlorate Materials Requirements . . . 167
California Proposition
65 Warning . . . . . . . . . . . . . . . . . . . .167, 183, 221, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . . 157
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 248
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 147
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 133 Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Management System . . . . . . . . . . . . . . . . . . . 74
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Charging System Light . . . . . . . . . . . . . . . . . . . . 83
Check Engine Light (Malfunction Indicator) . . . . 84
Child Restraints Infants and Young Children . . . . . . . . . . . . . 56
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68, 70
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Climate Control Systems . . . . . . . . . . . . . . . . . . 123 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 123
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . 80
Collision Damage Repair . . . . . . . . . . . . . . . . . 255
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . 220
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73