2021 CHEVROLET TRAX remote start

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Instruments and Controls 95
.Remote Left in Vehicle Alert
Remote Unlock Light Feedback
This setting flashes the exterior lamps when
you remotely unlock the vehicle.
Touch Off or Flash Lights.
Remote Lock Feedback
This setting specifies how the vehicle
responds when you remotely lock the
vehicle.
Touch Off, Lights and Horn, Lights Only,
or Horn Only.
Remote Door Unlock
This setting specifies whether all doors,
or just the driver door, unlock when pressing
Kon the RKE transmitter.
Touch All Doors or Driver Door.
Remote Start Auto Heat Seats
This setting automatically turns on the
heated seats when using the remote start
function on cold days. See Heated Front
Seats 033 and
Remote Vehicle Start 017.
Touch Off or On. Passive Door Unlock
This setting specifies which doors unlock
when using the button on the driver door
handle to unlock the vehicle.
Touch All Doors or Driver Door Only.
Passive Door Lock
This setting specifies whether the vehicle
will automatically lock, or lock and alert you
after all the doors are closed, and you walk
away from the vehicle with the RKE
transmitter. See
Remote Keyless Entry (RKE)
System Operation (Key Access) 09or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 012.
Touch Off, On with Horn Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when the RKE
transmitter is left in the vehicle. This menu
also enables Remote No Longer in Vehicle
Alert.
Touch Off or On.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped. To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
140 Driving and Operating
The vehicle may be equipped with an
electronic keyless ignition with pushbutton
start.
The RKE transmitter must be in the vehicle
for the system to operate.
If the vehicle is not working, the vehicle
may be near a strong antenna signal
causing interference to the Keyless Access
system. SeeRemote Keyless Entry (RKE)
System Operation (Key Access) 09or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 012.
To shift out of P (Park), the ignition must be
turned on or in Service Mode, and the brake
must be applied.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the engine
off. If the vehicle is in P (Park), the ignition
will turn off, and Retained Accessory
Power (RAP) will remain active. See Retained
Accessory Power (RAP) 0145.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and the Driver
Information Center (DIC) will display the
message SHIFT TO PARK.
When the vehicle is shifted into P (Park), the
ignition system will switch off. Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition off. The
shift lever must be in P (Park) to turn the
ignition off.
4. Set the parking brake. See Parking Brake
0 151.{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the
ignition off, pressing ENGINE START/STOP
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) : This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing ENGINE START/STOP once will place
the ignition system in ON/RUN/Start.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
142 Driving and Operating
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, let go of the key and
the accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra gasoline
from the engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Starting Procedure (Keyless Access) 1. Press the brake pedal, then press ENGINE START/STOP on the instrument panel.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE transmitter battery is low, the Driver
Information Center (DIC) will display a
message. See Driver Information Center
(DIC) 090 and
Remote Keyless Entry (RKE) System
Operation (Key Access) 09or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 012.Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
hold ENGINE START/STOP, for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down.
When the engine starts, let go of the
button and the accelerator. If the vehicle
starts briefly but then stops again, follow
the same steps. This clears the extra
gasoline from the engine.
Do not race the engine immediately
after starting it. Operate the engine and
transmission gently until the oil warms
up and lubricates all moving parts.
Winter Cover
If equipped, the winter cover can be used to
enhance heater performance in extremely
cold conditions below −7 °C (20 °F). The
winter cover installs over the grille and
restricts airflow to the engine compartment.
For vehicles that did not come with a winter
cover, a winter cover can be purchased. See
your dealer for additional information.
When the winter cover is installed, the
climate controls AUTO mode may not
function properly. Use the manual settings
for comfort.
Usage Guidelines
The winter cover should only be used while
operating the vehicle in extremely cold
temperatures or in heavy snow for extended
periods. In these temperatures, the vehicle
does not need a large amount of air to
properly cool the engine. When more
airflow is required to cool the vehicle, the
winter cover should not be used. The
following usage guidelines will allow
adequate airflow for proper radiator and air
cooler performance:

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
168 Vehicle Care
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 053.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0257.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 53. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 017.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 246.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
To open the hood:
1. Pull the hood release handle inside the vehicle. It is on the lower left side of the
instrument panel.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Customer Information 253
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
262 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
264 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0164. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Connected Services 267
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.