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216 Driving and Operating
Rotate the Driver Mode Control knob to
make a mode selection. The icons on the
knob will illuminate to indicate which mode
is active. A Driver Information Center (DIC)
message will indicate that the mode is on
when switching to different modes.
5(AWD Only) orq(FWD Only) :
Vehicle is in either Front-Wheel Drive for
non AWD vehicles, or Two-Wheel Drive for
AWD vehicles. This mode will remain active
through future ignition cycles. This setting
either puts the vehicle in Two-Wheel Drive
(AWD vehicles) or is the normal drive mode
(FWD vehicles). Use this mode for normal
driving conditions. This is the most fuel
efficient drive mode. See Driving for Better
Fuel Economy 0189.
4(AWD Only) : Vehicle is in AWD Mode.
This mode will remain active through future
ignition cycles. AWD Mode provides drive
torque to all four wheels. Use this mode for
driving conditions that require improved
traction such as gravel, sand, wet pavement,
snow, and ice. AWD may turn off and
display a message on the DIC in instances of
extensive use or overheating. When in AWD Mode, the AWD Mode
indicator will be on. For more information
on AWD Mode, see
All-Wheel Drive0211.
6(FWD Only) : Vehicle is in Snow Mode.
This mode will not remain active through
future ignition cycles. The vehicle will be in
Front-Wheel Drive when the engine is
restarted. Snow Mode improves vehicle
acceleration on snow and ice covered roads.
The accelerator pedal will be more sensitive
to provide finer control of the torque at the
wheels in slippery conditions.
7(AWD Only) : Vehicle is in Off-Road
Mode. This mode will not remain active
through future ignition cycles. The vehicle
will be in Two-Wheel Drive when the engine
is restarted. This mode will automatically
activate AWD. The accelerator pedal will be
more sensitive to provide finer control of
the torque at the wheels. StabiliTrak/ESC,
ABS, and TCS will change for optimal
off-road performance. Use this mode for
public off-road recreational driving. See
Off-Road Driving 0192.
_Tow/Haul : Vehicle is in Tow/Haul
Mode. This mode will not remain active
through future ignition cycles. The vehicle
will be in Front-Wheel Drive or Two-Wheel
Drive when the engine is restarted. This
mode will automatically activate AWD. See
All-Wheel Drive 0211. The transmission holds
lower gears longer before shifting to provide
more torque necessary when towing heavy
loads. This will also increase fuel
consumption. Use this mode to assist in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
This helps prevent the brakes from
overheating. For more information, see Tow/
Haul Mode 0210.
The following table shows how the different
modes affect the various subsystem
functions that may be on the vehicle.
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Customer Information 347
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
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Connected Services 355
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app, or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.