2021 CHEVROLET TRAVERSE remote start

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
310 Vehicle Care
The jump start positive (+) terminal (4) and
negative (-) terminal (3) are on the battery
of the vehicle providing the jump start.
The positive jump start connection for the
discharged battery is under a cover. Remove
the cover to expose the terminal.1. Check the other vehicle. It must have a 12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching.
3. Set the parking brake firmly and put the shift lever in P (Park) with an automatic
transmission, or Neutral with a manual
transmission. See Shifting Into Park
0 206.
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
4. Turn the ignition off. Turn off all lights and accessories in both vehicles, except
the hazard warning flashers if needed.
{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
(Continued)
Warning (Continued)
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Connect one end of the red positive (+) cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–)
terminal of the good battery.
8. Connect the other end of the black negative (–) cable to the remote
negative (–) terminal for the discharged
battery.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
342 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
350 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
352 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0254. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Connected Services 355
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app, or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
356 Connected Services
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.chevrolet.com. Message and data rates
may apply.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Index 361
Garage Door Opener (cont'd)Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Gauges Engine Coolant Temperature . . . . . . . . . . . 102
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 101
Warning Lights and Indicators . . . . . . . . . . 96
General Information
Service and Maintenance . . . . . . . . . . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Global Positioning System (GPS) . . . . . . . . . . 153
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
Guidance Problems with the Route . . . . . . . . . . . . . . 153
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 125
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Headlamps (cont'd)
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 274
Daytime Running Lamps (DRL) . . . . . . . . . 124
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
High Intensity Discharge (HID)
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
High-Beam On Light . . . . . . . . . . . . . . . . . . . 110
High/Low Beam Changer . . . . . . . . . . . . . . 123
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 111
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 90
Heated and Ventilated Front Seats . . . . . . . .41
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182, 186
High Voltage Devices and Wiring . . . . . . . . 275
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . .110
High-Speed Operation . . . . . . . . . . . . . . . . . . . 291
Hill and Mountain Roads . . . . . . . . . . . . . . . . 196
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . . 213
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
How to Wear Seat Belts Properly . . . . . . . . . 49
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182, 186
I
If the System Needs Service . . . . . . . . . . . . . .154
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 201
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . 108
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . 107
Infants and Young Children, Restraints . . . . 67
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 345
Infotainment System . . . . . . . . . . . . . . . . . . . . 348
Instrument Cluster . . . . . . . . . . . . . . . . . . . . 97, 99
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 129
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Jump Starting - North America . . . . . . . . . . . 309
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
364 Index
PositioningVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 128
Retained Accessory (RAP) . . . . . . . . . . . . . . 205
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 36
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 54
Privacy
Vehicle Data Recording . . . . . . . . . . . . . . . . 347
Problems with Route Guidance . . . . . . . . . . . 153
Program Courtesy Transportation . . . . . . . . . . . . . . . 343
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . .241
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . .256, 270, 309, Back Cover
Publication Ordering Information . . . . . . . . 345
R
Radio Data System (RDS) . . . . . . . . . . . . . . . . 136
Radio Frequency Statement . . . . . . . . . . . . . . 346
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Radios (cont'd)
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Climate Control System . . . . . . . . . . . . 186
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 228
Rear Window Washer/Wiper . . . . . . . . . . . . . 92
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 28 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 28
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .37
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Recommended Fluids and Lubricants . . . . . . 331
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Recreational Vehicle Towing . . . . . . . . . . . . . . 312
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
Remote Keyless Entry (RKE) System . . . . . . . .7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . 13
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Replacing Airbag System . . . . . . . . . . . . . . . . . . 65 Replacing LATCH System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 347
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 346
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Retained Accessory Power (RAP) . . . . . . . . . 205
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . .27
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Roadside Assistance Program . . . . . . . . . . . . .341
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . 87
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Routing, Engine Drive Belt . . . . . . . . . . . . . . . 337
Running the Vehicle While Parked . . . . . . . 208
S
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 347