
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
162 Infotainment System
3. Touch Phones to access all paired and allconnected cell phones and mobile
devices.
4. Touch the information icon to the right of the cell phone to open the cell
phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone. If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones
1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones. 3. Touch the information icon next to the
connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 163
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call. To make a call using the Recents menu:
1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle. Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
ito decline, then touch Ignore on
the infotainment display

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
166 Infotainment System
Language
This will set the display language used on
the infotainment display. It may also use
the selected language for voice recognition
and audio feedback. Touch Language and
touch the appropriate language.
Phones
Touch to connect to a different cell phone or
mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
This will show connected and available Wi-Fi
networks.
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Wi-Fi Hotspot
Touch and the following may display:
.Wi-Fi Services: This allows devices to use
the vehicle hotspot.
Touch the controls on the infotainment
display to disable or enable.
.Wi-Fi Name: Touch to change the vehicle
Wi-Fi name.
.Wi-Fi Password: Touch to change the
vehicle Wi-Fi password.
.Connected Devices: Touch to show
connected devices.
.Share Hotspot Data: Touch On to allow
devices to use the vehicle hotspot and its
data, or touch Off to allow devices to
only use the vehicle hotspot but not
its data.
Privacy
Touch and the following may display:
.Location Services: This setting enables or
disables sharing of vehicle location
outside the vehicle. Emergency services
will not be affected when Off is selected.
.Data Services: If equipped, this setting
determines if data sharing can be used by
features including Wi-Fi, Hotspot, and
applications. Touch Off to disable data
services. Emergency services and phone
calls, such as calls with OnStar Advisors or
others, will not be affected when Off is
selected.
.Voice Recognition Sharing: This setting
determines if voice commands can be
shared with a cloud-based voice recognition system. Touch Off to prevent
the sharing and possible recording of your
voice commands with this system. This
may limit the system’s ability to
understand your voice commands and
may disable some features.
.Types: This setting lists all
Android-defined as dangerous permissions
currently used by the infotainment
system, the number of applications that
have requested this permission, and the
number of applications that are allowed
to use this permission.
.Used By Applications: This setting lists all
applications that are requested or are
using Android-defined as dangerous
permissions. Only requested and active
permissions are shown.
Display
Touch and the following may display:
.Mode: This adjusts the appearance of the
navigation map view and any
downloaded apps optimized for day or
night time conditions. Set to Auto for the
display to automatically adjust based on
bright/dark conditions.
Touch Auto, Day, or Night to adjust the
display.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 167
.Calibrate Touchscreen: Touch to calibrate
the infotainment display and follow the
prompts.
.Turn Display Off: Touch to turn the
display off. Touch anywhere on the
infotainment display or press any
infotainment control on the center stack
again to turn the display on.
Sounds
Touch and the following may display:
.Maximum Startup Volume: This feature
adjusts the maximum volume of the
infotainment system when you start your
vehicle. To set the maximum startup
volume, touch the controls on the
infotainment display to increase or
decrease.
.Audio Cues: This feature determines if
sounds play when the infotainment
system starts up and shuts down. This
feature can be turned off or on.
.Set Audio Cue Volume: This setting
controls the volume of Audio Cues played
on startup and shut down. Touch the
controls on the infotainment display to
increase or decrease.
.Audible Touch Feedback: This setting
determines if a sound plays when
touching the infotainment display or
radio controls. This feature can be turned
off or on.
Voice
Touch and the following may display:
.Confirm More/Less: This setting specifies
how often the voice recognition system
confirms commands. Touch Confirm More
to have the system check with you more
often before acting on your commands.
.Prompt Length: This setting specifies the
amount of detail the voice recognition
system provides when giving you
feedback. Touch Auto to have the system
automatically adjust to your speech
habits. Touch Informative, Short, or Auto.
.Audio Feedback Speed: Touch Slow,
Medium, or Fast to adjust how quickly
the voice recognition system speaks.
.Friendly Prompts: This setting adjusts the
formality of voice prompts. Touch Off for
shorter prompts. Touch On to hear
prompts with more personality. Touch
Auto to have the prompt match your
command style.
.Tutorial Mode: Touch Off or On to
provide tutorial feedback on the display.
.Allow Prompt Interruptions: This setting
controls whether voice commands can be
spoken before voice prompts finish. Turn
this on to speak commands without
hearing the full prompt. Speaking while
the prompt is still playing will
immediately stop playing the current
prompt and recognize your command.
Background noise may cause accidental
interruptions. Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio, Phone, and Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Climate Controls 183
Climate Control Display
1. Driver and Passenger TemperatureControls
2. Fan Control
3. Sync (Synchronized Temperature)
4. Outside Temperature Display
5. Recirculation
6. Air Delivery Mode Control
7. Auto (Automatic Operation)
8. A/C (Air Conditioning)
9. On/Off (Power)
The fan, air delivery mode, air conditioning,
driver and passenger temperatures, and Sync
settings can be controlled by touching CLIMATE on the infotainment display Home
Page or the climate button in the
application tray display. A selection can then
be made on the front climate control page
displayed. See the infotainment manual.
Climate Control Status Display
The climate control status display appears
briefly when the climate controls on the
center stack are adjusted. The air delivery
mode can be adjusted on the climate control
display.
Automatic Operation
The system automatically controls the fan
speed, air delivery, air conditioning, and
recirculation in order to heat or cool the
vehicle to the desired temperature.When AUTO is lit, all four functions operate
automatically. Each function can also be
manually set and the selected setting is
displayed. Functions not manually set will
continue to be automatically controlled,
even if the AUTO indicator is not lit.
For automatic operation:
1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Adjust the temperature
as needed for best comfort.
To improve fuel efficiency and to cool the
vehicle faster with A/C on, recirculation may
be automatically selected in warm weather.
Press
@to select recirculation; press it
again to select outside air.
Driver and Passenger Temperature
Controls : The temperature can be adjusted
separately for the driver and the passenger.
Turn the knob clockwise or counterclockwise
to increase or decrease the driver or
passenger temperature setting.
SYNC : Press to link all passenger
temperature settings to the driver setting.
The SYNC indicator light will turn on. When
the passenger settings are adjusted, the
SYNC indicator light turns off.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
188 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 189
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 189
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 189
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 190
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 191
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 192
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 192
Driving on Wet Roads . . . . . . . . . . . . . . . . . 195
Hill and Mountain Roads . . . . . . . . . . . . . . 196
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 196
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 197
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 198
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 201
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 201
Starting the Engine . . . . . . . . . . . . . . . . . . . 203
Stop/Start System . . . . . . . . . . . . . . . . . . . . 204
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 204
Retained Accessory Power (RAP) . . . . . . . 205
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 206
Shifting out of Park . . . . . . . . . . . . . . . . . . . 206
Parking over Things That Burn . . . . . . . . 207
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 207
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 207
Running the Vehicle While Parked . . . . 208
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 208
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 209
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 210
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 211
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 211
Electric Parking Brake . . . . . . . . . . . . . . . . . . 212
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 213
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Driver Mode Control . . . . . . . . . . . . . . . . . . . 215
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Adaptive Cruise Control (Advanced) . . . . 219
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 227
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Assistance Systems for Driving . . . . . . . . 232 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 234
Front Pedestrian Braking (FPB)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 237
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 237
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . 239
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 241
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 241
Fuels in Foreign Countries . . . . . . . . . . . . . 241
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 242
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 242
Filling a Portable Fuel Container . . . . . . . 243
Trailer Towing
General Towing Information . . . . . . . . . . . 243
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 244
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 247
Towing Equipment . . . . . . . . . . . . . . . . . . . . 250
Trailer Sway Control (TSC) . . . . . . . . . . . . . 253
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 254

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Driving and Operating 189
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible.
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.On AWD vehicles, seeDriver Mode Control
0 215.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 047.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
202 Driving and Operating
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to
the Keyless Access system. SeeRemote
Keyless Entry (RKE) System Operation 07.
To shift out of P (Park), the ignition must be
on or in service mode and the brake pedal
must be applied.
Stopping the Engine/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power
(RAP) will remain active. See Retained
Accessory Power (RAP) 0205.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle
is shifted into P (Park), the ignition will
turn off.
Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags. If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition off. The
shift lever must be in P (Park) to turn the
ignition off.
4. Set the parking brake. See Electric
Parking Brake 0212.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency. If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing the button once will place the
ignition system in ON/RUN/START. Once
engine cranking begins, release the button.
Engine cranking will continue until the
engine starts. See Starting the Engine 0203.
The ignition will then remain in ON/RUN.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection