2021 CHEVROLET TRAILBLAZER service manual

Chevrolet Trailblazer Owner Manual (GMNA-Localizing-U.S./Canada-
14400528) - 2021 - CRC - 11/7/19
Service and Maintenance 325
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission —Continuously
Variable Ratio (CVT) High Performance CVT Fluid. See your dealer.
Automatic Transmission —9 Speed DEXRON VI Automatic Transmission Fluid.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling
System 0255.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0250.
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hydraulic Brake System DOT 4 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant. See your dealer. Rear Axle (All-Wheel Drive) See your dealer.
Transfer Case (All-Wheel Drive) Transfer Case Fluid. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Chevrolet Trailblazer Owner Manual (GMNA-Localizing-U.S./Canada-
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326 Service and Maintenance
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part NumberACDelco Part Number
Engine Air Cleaner/Filter 42712666A3251C
Engine Oil Filter 1.2L L3 Gas Engine 12696048PF64
1.3L L3 Gas Engine 55495105PF66
Passenger Compartment Air Filter 13508023CF185
Spark Plugs 1.2L L3 Gas Engine 1268354141-156
1.3L L3 Gas Engine 1268809441-106-IP
Wiper Blades Driver Side –60.0 cm (24 in) 42709511—
Passenger Side –45.0 cm (18 in) 42709513—
Rear –30.0 cm (12 in) 42709516—

Chevrolet Trailblazer Owner Manual (GMNA-Localizing-U.S./Canada-
14400528) - 2021 - CRC - 11/7/19
Service and Maintenance 327
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

Chevrolet Trailblazer Owner Manual (GMNA-Localizing-U.S./Canada-
14400528) - 2021 - CRC - 11/7/19
328 Technical Data
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 328
Service Parts Identification . . . . . . . . . . . . 328
Vehicle Data
Capacities and Specifications . . . . . . . . . . 329
Engine Drive Belt Routing . . . . . . . . . . . . . . 331
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0329 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the center pillar that
you can scan for the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
a label in the rear storage area.

Chevrolet Trailblazer Owner Manual (GMNA-Localizing-U.S./Canada-
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332 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 332
Customer Assistance Offices . . . . . . . . . . . 334
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Online Owner Center . . . . . . . . . . . . . . . . . . 334
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Roadside Assistance Program . . . . . . . . . . 335
Scheduling Service Appointments . . . . . . 336
Courtesy Transportation Program . . . . . . 337
Collision Damage Repair . . . . . . . . . . . . . . . 337
Publication Ordering Information . . . . . . 339
Radio Frequency Statement . . . . . . . . . . . 340
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 340
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 340
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 341
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Event Data Recorders . . . . . . . . . . . . . . . . . . 342
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Infotainment System . . . . . . . . . . . . . . . . . . 342Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).

Chevrolet Trailblazer Owner Manual (GMNA-Localizing-U.S./Canada-
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Customer Information 333
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or
write them at the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:

Chevrolet Trailblazer Owner Manual (GMNA-Localizing-U.S./Canada-
14400528) - 2021 - CRC - 11/7/19
334 Customer Information
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail
Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with Chevrolet by dialing:
1-800-833-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
Online Owner Experience (U.S.)
my.chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View service records from your
dealership and add your own.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0328.

Chevrolet Trailblazer Owner Manual (GMNA-Localizing-U.S./Canada-
14400528) - 2021 - CRC - 11/7/19
Customer Information 335
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit my.chevrolet.com and create an
account today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle. To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of
enough fuel for the vehicle to get to the
nearest service station.