Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Seats and Restraints 69
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger's seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim,
or with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing
system from properly turning off the
passenger airbag(s). See Passenger Sensing
System 065.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0354 for
additional important information. If the vehicle must be modified because you
have a disability and you have questions
about whether the modifications will affect
the vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See
Customer Assistance Offices 0403.
Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0108.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 061. See your dealer for
service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0108.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 155
Manage Bluetooth Devices
From the Home Page:1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.chevrolet.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G
LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model. Features are subject to change. For more
information, see my.chevrolet.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options.
Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as ——. The advisor call icon will be
active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 231
If the vehicle cannot shift from P (Park), a
Driver Information Center (DIC) message
may be displayed. Check that the ignition is
on, the engine is running, and the brake
pedal is applied when you are attempting to
shift out of P (Park). If all of these are met
but the vehicle will not shift out of P (Park),
see your dealer for service.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Dynamic Fuel Management
If equipped, Dynamic Fuel Management
allows the engine to operate in multiple
cylinder patterns, up to the full 8-cylinder
operation, depending on driving conditions.
When less power is required, such as
cruising at a constant vehicle speed, the
system will reduce any combination of
operating cylinders enabling the vehicle to
achieve better fuel economy. When greaterpower is required, such as passing or
merging onto a freeway, the system will
maintain full 8-cylinder operation.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See
Shifting Into Park 0230 and
Engine Exhaust 0231.
If the vehicle is left parked and running with
the remote key outside the vehicle, it will
continue to run for up to 15 minutes.
If the vehicle is left parked and running with
the remote key inside the vehicle, it will
continue to run for up to 30 minutes.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage.
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed. (Continued)
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
254 Driving and Operating
J:Press to turn the system on or off. The
indicator turns white on the instrument
cluster when ACC is turned on.
RES+ : Press briefly to resume the previous
set speed or to increase vehicle speed if ACC
is already activated. To increase speed by
about 1 km/h (1 mph), press RES+ briefly. To
increase speed to the next 5 km/h (5 mph)
mark on the speedometer, hold RES+.
SET– :Press briefly to set the speed and
activate ACC or to decrease vehicle speed if
ACC is already activated. To decrease speed
by about 1 km/h (1 mph), press SET– briefly.
To decrease speed to the next 5 km/h
(5 mph) mark on the speedometer,
hold SET–.
*: Press to disengage ACC without erasing
the selected set speed.
[: Press to select a following gap setting
for ACC of Far, Medium, or Near.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0102. The increment
value used depends on the units displayed.
Switching Between ACC and Regular Cruise
Control
To switch between ACC and regular cruise
control, press and hold
*. A Driver
Information Display (DIC) message displays.
See Vehicle Messages 0124.
ACC IndicatorRegular Cruise Control
Indicator
When ACC is engaged, a green
oindicator
will be lit on the instrument cluster and the
following gap will be displayed. When the regular cruise control is engaged, a green
Jindicator will be lit on the instrument
cluster; the following gap will not display.
When the vehicle is turned on, the cruise
control mode will be set to the last mode
used before the vehicle was turned off.
{Warning
Always check the cruise control indicator
on the instrument cluster to determine
which mode cruise control is in before
using the feature. If ACC is not active, the
vehicle will not automatically brake for
other vehicles, which could cause a crash
if the brakes are not applied manually.
You and others could be seriously injured
or killed.
Setting Adaptive Cruise Control
If
Jis on when not in use, it could get
pressed and go into ACC when not desired.
Keep
Joff when cruise is not being used.
Select the set speed desired for ACC. This is
the vehicle speed when no vehicle is
detected in your path.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
264 Driving and Operating
Front/Rear Standard View :Displays an
image of the area in front or behind the
vehicle. Touch Front/Rear Standard View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
If equipped, the front view camera also
displays when the Park Assist system
detects an object within 30 cm (12 in).
Front/Rear Junction View : Displays a front
or rear cross traffic view that shows objects
directly to the left and right of the front or
back of the vehicle. Touch Junction View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
Front/Rear Overhead View : Displays a Front
or Rear Overhead View of the vehicle.
Touching the button will toggle between the
two views.
Front/Rear Bowl View : Displays a view of
the vehicle from either the front or the back
of the vehicle. Touch Bowl View on the
infotainment display when a camera view is
active. Touching the button multiple times will toggle between forward and rearward
views. Park Assist and RCTA are not available
when Bowl view is active.
Side Forward/Rearward View :
Displays a
view that shows objects next to the front or
rear sides of the vehicle. Touch Side
Forward/Rearward View on the infotainment
display when a camera view is active.
Touching the button multiple times will
toggle between forward and rearward views.
Park Assist and RCTA overlays are not
available when Side Forward/Rearward view
is active.
Hitch View : If equipped, assists while
connecting to a trailer. Displays a zoomed-in
view of the hitch to help align the vehicle’s
hitch ball with the trailer coupler. Shifting
into P (Park) while in this view will
automatically engage the Electric Parking
Brake (EPB).
Guidance Lines : Displays available
guidelines. The horizontal markings
represent distance from the vehicle.
Top Down View : Displays an image of the
area surrounding the vehicle, along with
other views in the infotainment display. Top
Down can be enabled or disabled by
pressing the Top Down View button multiple
times. Hitch Guidance
If equipped, the feature displays a single,
centered guideline on the camera display to
assist with aligning a vehicles hitch ball with
a trailer coupler. Select the trailer guidance
line button, then align the trailer guidance
line over the trailer coupler. Continuously
steer the vehicle to keep the guidance line
centered on the coupler when backing. RVC
Park Assist overlays will not display when
the trailer guidance line is active. Hitch
Guidance is only available in Standard View.
To check the trailer when in a forward gear
above 12 km/h (8 mph), touch CAMERA on
the infotainment display to view the rear
camera. Touch X to exit the view or it will
be removed automatically after
eight seconds.
{Warning
Use Hitch Guidance only to help back the
vehicle to a trailer hitch or, when
traveling above 12 km/h (8 mph), to
briefly check the status of your trailer. Do
not use for any other purpose, such as
making lane change decisions. Before
making a lane change, always check the
(Continued)
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 275
Driving with a Trailer
Although this system is intended to help
drivers avoid lane change crashes, it does
not replace driver vision and therefore
should be considered a lane change aid.
Even with the ESBZA system, the driver
must check carefully for objects outside of
the reporting zone (e.g., a fast approaching
vehicle) or vehicle along the side of the
trailer before changing lanes.
Use caution while changing lanes when
towing a trailer.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid crashes due
to unintentional lane departures. This
system uses a camera to detect lane
markings between 60 km/h (37 mph) and
180 km/h (112 mph). It may assist by gently
turning the steering wheel if the vehicle
approaches a detected lane marking. It may
also provide a Lane Departure Warning
(LDW) alert if the vehicle crosses a detected
lane marking. LKA can be overridden by
turning the steering wheel. This system is
not intended to keep the vehicle centered in
the lane. LKA will not assist and alert if theturn signal is active in the direction of lane
departure, or if it detects that you are
accelerating, braking or actively steering.
{Warning
The LKA system does not continuously
steer the vehicle. It may not keep the
vehicle in the lane or give a Lane
Departure Warning (LDW) alert, even if a
lane marking is detected.
The LKA and LDW systems may not:
.Provide an alert or enough steering
assist to avoid a lane departure or
crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
If LKA only detects lane markings on one
side of the road, it will only assist or
provide an LDW alert when approaching (Continued)
Warning (Continued)
the lane on the side where it has
detected a lane marking. Even with LKA
and LDW, you must steer the vehicle.
Always keep your attention on the road
and maintain proper vehicle position
within the lane, or vehicle damage,
injury, or death could occur. Always keep
the windshield, headlamps, and camera
sensors clean and in good repair. Do not
use LKA in bad weather conditions or on
roads with unclear lane markings, such as
construction zones.
{Warning
Using LKA while towing a trailer or on
slippery roads could cause loss of control
of the vehicle and a crash. Turn the
system off.
How the System Works
LKA uses a camera sensor installed on the
windshield ahead of the rearview mirror to
detect lane markings. It may provide brief
steering assist if it detects an unintended
lane departure. It may further provide an
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 285
The only way to be sure the weight is not
exceeding any of these ratings is to weigh
the tow vehicle and trailer combination,
fully loaded for the trip, getting individual
weights for each of these items.
A trailering information label on the B-pillar
shows tow rating information for the
vehicle.
{Warning
You and others could be seriously injured
or killed if the trailer is too heavy or the
trailer brakes are inadequate for the load.
The vehicle may be damaged, and the
repairs would not be covered by the
vehicle warranty.
Only tow a trailer if all the steps in this
section have been followed. Ask your
dealer for advice and information about
towing a trailer.
Gross Combined Weight Rating (GCWR)
GCWR is the total allowable weight of the
completely loaded vehicle and trailer
including any fuel, passengers, cargo,
equipment, and accessories. Do not exceedthe GCWR for your vehicle. The GCWR for
the vehicle is on the Trailering Information
Label.
To check that the weight of the vehicle and
trailer are within the GCWR for the vehicle,
follow these steps:
1. Start with the "curb weight" from the Trailering Information Label.
2. Add the weight of the trailer loaded with cargo and ready for the trip.
3. Add the weight of all passengers.
4. Add the weight of all cargo in the vehicle.
5. Add the weight of hitch hardware such as a draw bar, ball, load equalizer bars,
or sway bars.
6. Add the weight of any accessories or aftermarket equipment added to the
vehicle.
The resulting weight cannot exceed the
GCWR value on the Trailering Information
Label.
The gross combined weight can also be
confirmed by weighing the vehicle and
trailer on a public scale. The vehicle and
trailer should be loaded for the trip with
passengers and cargo.
Gross Vehicle Weight Rating (GVWR)
For information about the vehicle's
maximum load capacity, see Vehicle Load
Limits 0222. When calculating the GVWR
with a trailer attached, the trailer tongue
weight must be included as part of the
weight the vehicle is carrying.
Maximum Trailer Weight
The maximum trailer weight rating is
calculated assuming the tow vehicle has a
driver, a front seat passenger, and all
required trailering equipment. This value
represents the heaviest trailer the vehicle
can tow, but it may be necessary to reduce
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
292 Driving and Operating
.White/Green: Back-up Lamps
.Red/Green: Battery Feed
.Dark Blue: Trailer Brake
To help charge a remote (non-vehicle)
battery change drive mode to Tow Haul.
If the trailer is too light for Tow/Haul Mode,
turn on the headlamps to help charge the
battery.
Electric Brake Control Wiring Provisions
These wiring provisions are included with
the vehicle as part of the trailer wiring
package. These provisions are for an electric
brake controller.
The harness should be installed by your
dealer or a qualified service center.
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals should will illuminate to indicate the
vehicle is turning, changing lanes,
or stopping. When towing a trailer, the
arrows on the instrument cluster will
illuminate even if the trailer is not properly
connected or the bulbs are burned out.
Tow/Haul Mode
For instructions on how to enter Tow/Haul
mode, see Tow/Haul Mode 0235.
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the
vehicle's Gross Combined Weight Rating
(GCWR). See “Maximum Trailer Weight”
under Trailer Towing 0284.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.through rolling terrain
.in stop-and-go traffic
.in busy parking lots Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics and reduced fuel economy.
Integrated Trailer Brake Control System
The vehicle may have an Integrated Trailer
Brake Control (ITBC) system for use with
electric trailer brakes or most electric over
hydraulic trailer brake systems. These
instructions apply to both types of electric
trailer brakes.
This symbol is on the Trailer Brake Control
Panel on vehicles with an ITBC system. The
power output to the trailer brakes is
proportional to the amount of vehicle
braking. This available power output to the
trailer brakes can be adjusted to a wide
range of trailering situations.