2021 CHEVROLET TAHOE electric

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
372 Vehicle Care
vehicle has one. Negative (−) will go to a
heavy, unpainted metal engine part or to
a remote negative (−) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(−) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (−) cable to the negative (−)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the remote positive (+) terminal
of the vehicle with the discharged
battery.
8. Do not let the other end touch metal. Connect it to the positive (+) terminal of
the good battery. Use a remote
positive (+) terminal if the vehicle
has one.
9. Connect one end of the black negative (−) cable to the negative (−) terminal of
the good battery. Use a remote negative
(−) terminal if the vehicle has one.
Do not let the other end touch anything
until the next step.
10. Connect the other end of the negative (−) cable to the remote negative (−)
terminal to the discharged battery. 11. Start the vehicle with the good battery
and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
392 Service and Maintenance
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced.
(4)Or every five years, whichever comes
first. See Cooling System 0319.
(5) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(6) Replace brake fluid every five years. See
Brake Fluid 0326.
(7) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0329.
(8) Or every 10 years, whichever comes first.
See Gas Strut(s) 0330.
(9) Replace air conditioning desiccant every
seven years.
Special Application Services
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See "Underbody Maintenance"
in Exterior Care 0376.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids and
Lubricants 0395 for GM approved fluids.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
408 Customer Information
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0404.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 063.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
412 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 412
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 413
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0155 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
414 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0409.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
OnStar 415
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0306. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
420 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 309
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 229
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 253
Add-On Electrical Equipment . . . . . . . . . . . . . 306
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Additional Maintenance and Care . . . . . . . . 392
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 39
Agreements Trademarks and License . . . . . . . . . . . . . . . 196
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . .318
Air Conditioning . . . . . . . . . . . . . . . . . . . . 204, 207
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Air Filter, Passenger Compartment . . . . . . . 209
Air Suspension Four Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How Does an Airbag Restrain? . . . . . . . . . . 63
Passenger Sensing System . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . 63
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
When Should an Airbag Inflate? . . . . . . . . 62 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . . . . . 61
Airbags Adding Equipment to the Vehicle . . . . . . . 68
Passenger Status Indicator . . . . . . . . . . . . . 109
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 108
Servicing Airbag-Equipped Vehicles . . . . . . 68
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Rear Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . 266
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 272
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 342
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 342
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Antilock Brake System (ABS) . . . . . . . . . . . . . 240 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Apple CarPlay and Android Auto . . . . . . . . . .185
Assistance Program, Roadside . . . . . . . . . . . . 404
Assistance Systems for Driving . . . . . . . . . . 267

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 421
Assistance Systems for Parking andBacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . . . . . . 229
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . . . . . . . 269
Headlamp System . . . . . . . . . . . . . . . . . . . . . 135
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 317
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Avoiding Untrusted Media Devices . . . . . . . . 151
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
B
Battery
Exterior Lighting Battery Saver . . . . . . . . 140
Load Management . . . . . . . . . . . . . . . . . . . . . 139
Power Protection . . . . . . . . . . . . . . . . . . . . . . 140
Battery - North America . . . . . . . . . . . . 327, 369
Blade Replacement, Wiper . . . . . . . . . . . . . . . 329
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 181, 182 Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . .154
Brake
Electric Boost . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 240
System Warning Light . . . . . . . . . . . . . . . . . . 111
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 325
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 325
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Automatic Emergency (AEB) . . . . . . . . . . . 269
Braking System Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 270
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 226
Bulb Replacement
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 331
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Taillamps, Turn Signal, Stoplamps,and Back-up Lamps . . . . . . . . . . . . . . . . . . 331
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 353
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . . . . . . . . . 309
California Proposition 65 Warning . . . . . . . . . . . . . . . . . .309, 327, 369, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 398
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 231
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 221
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 90
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . . . . . . . . . . . .110
Check Engine Light (Malfunction Indicator) . . . 110
Child Restraints Infants and Young Children . . . . . . . . . . . . . . 71
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Securing . . . . . . . . . . . . . . . . . . . . . . . . . 83, 85, 87