2021 CHEVROLET TAHOE phone

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
414 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0409.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
418 Connected Services
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
422 Index
Child Restraints (cont'd)Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 204
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 102
Collision Damage Repair . . . . . . . . . . . . . . . . . 407
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 418
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Traction and Electronic Stability . . . . . . . 242
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . .214 Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 144
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Coolant Engine Temperature Gauge . . . . . . . . . . . . 107
Engine Temperature Warning Light . . . . . 115
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 207
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Courtesy Transportation Program . . . . . . . . 406
Coverage Explanations . . . . . . . . . . . . . . . . . . . 176
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 253
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 403 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Text Telephone (TTY) Users . . . . . . . . . . . . 403
Customer Information Publications Ordering Information . . . . . 408
Customer Satisfaction Procedure . . . . . . . . . 401
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 407
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection
Infotainment System . . . . . . . . . . . . . . . . . . . 411 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . 411
Database Coverage Explanations . . . . . . . . . 176
Daytime Running Lamps (DRL) . . . . . . . . . . . . 135
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . .214
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 419
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 213
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drive Belt Routing, Engine . . . . . . . . . . . . . . .400
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Driver Assistance Systems . . . . . . . . . . . . . . . 260
Driver Information Center (DIC) . . . . . . . . . . . 119
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 245
Driver Mode Control Light . . . . . . . . . . . . . . . . 115
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 267
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 213
Characteristics and Towing Tips . . . . . . . . 280

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 427
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . .412
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar System . . . . . . . . . . . . . . . . . . . . . . 155, 174
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 322
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 230
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . . . . . . . . . . . 231
Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . . . . . . 262
Passenger Airbag Status Indicator . . . . . . . . 109
Passenger Compartment Air Filter . . . . . . . 209
Passenger Sensing System . . . . . . . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 114
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Phone Apple CarPlay and Android Auto . . . . . . . 185
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 181, 182
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 140
Retained Accessory (RAP) . . . . . . . . . . . . . . 229
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 39
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . .25
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 58
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 410
Problems with Route Guidance . . . . . . . . . . . 175
Program Courtesy Transportation . . . . . . . . . . . . . . . 406
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 277
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . .309, 327, 369, Back CoverPublication Ordering Information . . . . . . . . 408
R
Radio
HD Radio Technology . . . . . . . . . . . . . . . . . . 149
Radio Data System (RDS) . . . . . . . . . . . . . . . . 150
Radio Frequency Statement . . . . . . . . . . . . . . 409
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . 30
Rear Climate Control System . . . . . . . . . . . . 207
Rear Pedestrian Alert . . . . . . . . . . . . . . . . . . . . 266
Rear Seat Infotainment (RSI) System . . . . . 156
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 262
Rear Window Washer/Wiper . . . . . . . . . . . . . 96
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 30
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 40
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 429
ServicesSpecial Application . . . . . . . . . . . . . . . . . . . . . 392
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . . 175
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 68
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 272
Signals, Turn and Lane-Change . . . . . . . . . . . . 137
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 148
Special Application Services . . . . . . . . . . . . . . 392
Specifications and Capacities . . . . . . . . . . . . . 398
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .14
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 228
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 94
Steering Column Lock . . . . . . . . . . . . . . . . . . . . . 26
Steering Wheel Controls . . . . . . . . . . . . . . . . . 144
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 229
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331 Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 90
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . 92
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . 88
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Compartments . . . . . . . . . . . . . . . . . . . 88
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 325
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 318
Forward Collision Alert (FCA) . . . . . . . . . . . 267
Four Corner Air Suspension . . . . . . . . . . . . 248
Global Positioning . . . . . . . . . . . . . . . . . . . . . 174
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Rear Seat Infotainment (RSI) . . . . . . . . . . . 156
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 260
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Text Telephone (TTY) Users . . . . . . . . . . . . . . 403
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . .27 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 353
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 368
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 357
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 346, 347
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Pressure Monitor Operation . . . . . . . . . . . 349