Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 197
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Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 199
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Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
228 Driving and Operating
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in Service
Mode. The instruments and audio systems
will operate as they do when the ignition is
on, but the vehicle will not be able to be
driven. The engine will not start in Service
Mode. Press the button again to turn the
ignition off.
Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0306. Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. The remote key must be in the vehicle.
Press ENGINE START/STOP with the brake
pedal applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), press the ENGINE START/
STOP position to continue engine
cranking.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there while
pressing ENGINE START/STOP for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, let go of the button
and accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra gasoline
from the engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
230 Driving and Operating
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the vehicle is not in P (Park)
with the parking brake set. The vehicle
can roll. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, use
the steps that follow. If you are pulling a
trailer, seeDriving Characteristics and
Towing Tips 0280.
1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 240. 2. Press the P (Park) switch on the center
stack.
3. Press ENGINE START/STOP to turn the engine off.
If the vehicle is shifted into P (Park) on a
hill, the Electric Parking Brake (EPB) may
apply automatically. The driver may not be
able to release the EPB using the EPB
switch. It should automatically release when
the vehicle is shifted out of P (Park).
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, (Continued)
Warning (Continued)
always set the parking brake and shift
the vehicle to P (Park). SeeShifting Into
Park 0230. If you are towing a trailer,
see Driving Characteristics and Towing
Tips 0280.
If you have to leave the vehicle with the
engine running, the vehicle must be in
P (Park) with the parking brake set.
Confirm that the vehicle is in P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
transmission.
To shift out of P (Park): 1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press or pull the desired shift switch. For N (Neutral) press and hold the N (Neutral)
switch until the N indicator
illuminates red.
4. The P indicator will turn white and the gear indicator will turn red when the
vehicle is no longer in P (Park).
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
OnStar 413
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 421
Assistance Systems for Parking andBacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . . . . . . 229
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . . . . . . . 269
Headlamp System . . . . . . . . . . . . . . . . . . . . . 135
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 317
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Avoiding Untrusted Media Devices . . . . . . . . 151
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
B
Battery
Exterior Lighting Battery Saver . . . . . . . . 140
Load Management . . . . . . . . . . . . . . . . . . . . . 139
Power Protection . . . . . . . . . . . . . . . . . . . . . . 140
Battery - North America . . . . . . . . . . . . 327, 369
Blade Replacement, Wiper . . . . . . . . . . . . . . . 329
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 181, 182 Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . .154
Brake
Electric Boost . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 240
System Warning Light . . . . . . . . . . . . . . . . . . 111
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 325
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 325
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Automatic Emergency (AEB) . . . . . . . . . . . 269
Braking System Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 270
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 226
Bulb Replacement
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 331
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Taillamps, Turn Signal, Stoplamps,and Back-up Lamps . . . . . . . . . . . . . . . . . . 331
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 353
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . . . . . . . . . 309
California Proposition 65 Warning . . . . . . . . . . . . . . . . . .309, 327, 369, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 398
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 231
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 221
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 90
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . . . . . . . . . . . .110
Check Engine Light (Malfunction Indicator) . . . 110
Child Restraints Infants and Young Children . . . . . . . . . . . . . . 71
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Securing . . . . . . . . . . . . . . . . . . . . . . . . . 83, 85, 87