2021 CHEVROLET TAHOE instrument cluster

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Lighting 137
Turn and Lane-Change Signals
An arrow on the instrument cluster flashes
in the direction of the turn or lane change.
Move the turn signal lever all the way up or
down to signal a turn.
Raise or lower the lever for less than
one second until the arrow starts to flash to
signal a lane change. This causes the turn
signals to automatically flash three times.
It will flash six times if Tow/Haul Mode is
active. Holding the turn signal lever for
more than one second will cause the turn
signals to flash until the lever is released.
The lever returns to its starting position
whenever it is released.
If after signaling a turn or a lane change the
arrows flash rapidly or do not come on, a
signal bulb could be burned out.Replace any burned out bulbs. If a bulb is
not burned out, check the fuse. See
Fuses
and Circuit Breakers 0333.
Turn Signal On Chime
If the turn signal is left on for more than
1.2 km (0.75 mi), a chime sounds at each
flash of the turn signal. The message TURN
SIGNAL ON will also appear in the Driver
Information Center (DIC). To turn the chime
and message off, move the turn signal lever
to the off position.
Interior Lighting
Instrument Panel Illumination
Control
The brightness of the instrument cluster
display, infotainment display and controls,
steering wheel controls, and all other
illuminated controls, as well as feature
status indicators can be adjusted.
D: Press the −or + to brighten or dim
the lights.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 141
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Steering Wheel Controls . . . . . . . . . . . . . . . 144
Using the System . . . . . . . . . . . . . . . . . . . . . 145
Software Updates . . . . . . . . . . . . . . . . . . . . . 148
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 148
HD Radio Technology . . . . . . . . . . . . . . . . . . 149
Radio Data System (RDS) . . . . . . . . . . . . . . 150
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 150
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 151
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . . 151
Audio Players
Avoiding Untrusted Media Devices . . . . . 151
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 154
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 155
Rear Seat Infotainment
Rear Seat Infotainment (RSI)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Navigation
Using the Navigation System . . . . . . . . . . 164 Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Navigation Symbols . . . . . . . . . . . . . . . . . . . 167
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 174
Global Positioning System (GPS) . . . . . . . 174
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 175
Problems with Route Guidance . . . . . . . . 175
If the System Needs Service . . . . . . . . . . . 175
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 175
Database Coverage Explanations . . . . . . . 176
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 176
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 181
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Apple CarPlay and Android Auto . . . . . . . 185
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 196
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 177
Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode underSettings
0 187.
There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control,
the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated. Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example,
“Call
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
.Navigation destinations can be made in a
single command using keywords. A few
examples are: “I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
192 Infotainment System
.Auto Heated Seats: This setting
automatically turns on and regulates the
heated seats when the cabin temperature
is cool. The auto heated seats can be
turned off by using the heated seat
controls on the center stack.
Touch the controls on the infotainment
display to disable or enable.
.Auto Defog: This setting automatically
turns the front defogger on when the
vehicle engine is started.
Touch the controls on the infotainment
display to disable or enable.
.Auto Rear Defog: This setting
automatically turns the rear window
defogger on when the vehicle engine is
started.
Touch the controls on the infotainment
display to disable or enable.
Navigation (if equipped)
Touch and the following may display:
.Set Up My Places
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Manage History
.Predictive Navigation
.About
See Using the Navigation System 0164.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first or
last name.
.Re-sync Device Contacts:
This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
.Delete All Vehicle Contacts: Touch to
delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This enables
OnStar cell phone TTY mode. Touch Disable or Enable.
Vehicle
This menu allows adjustment of different
vehicle features. See
Vehicle Personalization
0 124.
Personal
If equipped, this menu allows adjustment of
different user profile settings. See “Users”in
Using the System 0145 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password.
An “unverified user account” pop-up will
display until the account information
verification process has been completed on
the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 195
If this happens, remove the object from
the seat. SeePassenger Sensing System
0 65.
.Some safety systems, such as Forward
Collision Alert, if equipped, cannot be
turned off.
.The gap setting for the Forward Collision
Alert and Adaptive Cruise Control,
if equipped, cannot be changed.
.When trying to change a safety feature
that is not configurable in Teen Driver,
the DIC displays a message indicating
that Teen Driver is active and the action
is not available.
.Super Cruise, if equipped, is not available.
.Enhanced Low Fuel Warning (if equipped)
–When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven
–the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.
.Wide Open Throttle –the number of
times the accelerator pedal was pressed
nearly all the way down.
.Forward Collision Alerts –the number of
times the driver was notified when
approaching a vehicle ahead too quickly
and at potential risk for a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts –the number of times
the driver was alerted for following a
vehicle ahead too closely.
Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi).
To delete Report Card data, do one of the
following:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 237
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) :Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0373 or
Towing the Vehicle 0372.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
AUTO (Automatic Four-Wheel Drive) : Use
when road surface conditions are variable.
When driving in AUTO, the front axle is
engaged, and the vehicle's power is sent to
the front and rear wheels automatically based on driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0242.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state. Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed successfully
while in P (Park), the parking brake will
engage. To resume driving, shift the
transmission to the desired gear and
manually release the parking brake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0240.
If equipped, use 4
n, AUTO, or 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
238 Driving and Operating
Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing and the current setting is
indicated.
If vehicle speed is higher when shift request
occurs, a DIC message displays. Reduce
vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, a DIC message
displays. The vehicle will allow 20 seconds
for the shift to occur. After this time, a
graphic in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster. With the vehicle moving less than
5 km/h (3 mph) and the transmission in
N (Neutral), attempt the shift again.
Shifting Out of 4
n
1. The vehicle must be stopped or moving
less than 5 km/h (3 mph) with the
transmission in N (Neutral) and the
ignition on. It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The actual 4x4
shift request is only made after the
button is released. The 4x4 graphic will
remain flashing until the shift request
has completed. A DIC message displays
to indicate the state of the request.
Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing, and the current setting is
indicated.
If vehicle speed is higher when shift
request occurs, a DIC message displays.
Reduce vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, DIC messages will
display. The vehicle will allow 20 seconds for
this shift to occur. After this time, a graphic
in the instrument cluster will indicate that
the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.
With the vehicle moving less than 5 km/h
(3 mph), and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral): 1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in 10 seconds until
the N (Neutral) graphic starts flashing in
the instrument cluster. When the shift is
complete, the graphic stops flashing.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 239
If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds,
the transfer case will remain in its
original state. This will be indicated in
the instrument cluster.
Shifting Out of N (Neutral)
To shift out of N (Neutral): 1. Turn the ignition on with the engine off. See Ignition Positions 0226.
2. Set the parking brake. See Electric
Parking Brake 0240.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the graphic in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the graphic
will return to the previously selected
setting. Single Speed Transfer Case
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are: 2
m(Two-Wheel Drive High) :
Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
AUTO (Automatic Four-Wheel Drive)
Use when road surface conditions are
variable. When driving in AUTO, the front
axle is engaged, and the vehicle's power is
sent to the front and rear wheels
automatically based on driving conditions.
This setting provides slightly lower fuel
economy than 2
m.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays.
Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.