2021 CHEVROLET TAHOE information panel
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Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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402 Customer Information
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or
write them at the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
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424 Index
Front Pedestrian Braking (FPB)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Front Seats Heated and Ventilated . . . . . . . . . . . . . . . . . . 43
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Dynamic Management . . . . . . . . . . . . . . . . . 231
Economy, Driving for Better . . . . . . . . . . . 213
Filling a Portable Fuel Container . . . . . . . 279
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 278
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 278
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Low Fuel Warning Light . . . . . . . . . . . . . . . . 117
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 277
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 277
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 368
Fuses Engine Compartment Fuse Block . . . . . . . 333
Fuses and Circuit Breakers . . . . . . . . . . . . . 333
Instrument Panel Fuse Block . . . . . . . . . . . 337
Rear Compartment Fuse Block . . . . . . . . . 339
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . 129Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 Gauges
Engine Coolant Temperature . . . . . . . . . . . 107
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 106
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 105
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Warning Lights and Indicators . . . . . . . . . 101
General Information
Service and Maintenance . . . . . . . . . . . . . . 385
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 330
Global Positioning System (GPS) . . . . . . . . . .174
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Guidance Problems with the Route . . . . . . . . . . . . . . . 175
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . 136
HD Radio Technology . . . . . . . . . . . . . . . . . . . . 149
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Head-up Display . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331
Daytime Running Lamps (DRL) . . . . . . . . . 135
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 118
High/Low Beam Changer . . . . . . . . . . . . . . 135
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 118
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 94
Heated and Ventilated Front Seats . . . . . . . 43
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 207
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 118
High-Speed Operation . . . . . . . . . . . . . . . . . . . 347
Hill and Mountain Roads . . . . . . . . . . . . . . . . 220
Hill Descent Control (HDC) . . . . . . . . . . . . . . . 244
Hill Descent Control Light . . . . . . . . . . . . . . . . . 113
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 242
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Seat Belts Properly . . . . . . . . . .53
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 207
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Index 425
I
If the System Needs Service . . . . . . . . . . . . . . 175
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 226
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
IndicatorPedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 114
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Infants and Young Children, Restraints . . . . . 71
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 408
Infotainment System . . . . . . . . . . . . . . . . . . . . . 411 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 102
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 30
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 141
J
Jump Starting - North America . . . . . . . . . . . 369
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 343 Lamps
Daytime Running (DRL) . . . . . . . . . . . . . . . . 135
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 133
Exterior Lamps Off Reminder . . . . . . . . . . 135
Exterior Lighting Battery Saver . . . . . . . . 140
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 272
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . 275
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 113
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .55
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 82
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Illumination Control . . . . . . . . . . . . . . . . . . . . 137
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . 108 Lights (cont'd)
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Brake System Warning . . . . . . . . . . . . . . . . . 111
Charging System . . . . . . . . . . . . . . . . . . . . . . 110
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Driver Mode Control . . . . . . . . . . . . . . . . . . . . 115
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 112
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 117
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Four Corner Air Suspension . . . . . . . . . . . . . 116
Four-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . . 113
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High/Low Beam Changer . . . . . . . . . . . . . . 135
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 113
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 113
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 117
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 108
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Service Electric Parking Brake . . . . . . . . . . . 112
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Index 427
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . .412
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar System . . . . . . . . . . . . . . . . . . . . . . 155, 174
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 322
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 230
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . . . . . . . . . . . 231
Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . . . . . . 262
Passenger Airbag Status Indicator . . . . . . . . 109
Passenger Compartment Air Filter . . . . . . . 209
Passenger Sensing System . . . . . . . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 114
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Phone Apple CarPlay and Android Auto . . . . . . . 185
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 181, 182
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 140
Retained Accessory (RAP) . . . . . . . . . . . . . . 229
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 39
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . .25
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 58
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 410
Problems with Route Guidance . . . . . . . . . . . 175
Program Courtesy Transportation . . . . . . . . . . . . . . . 406
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 277
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . .309, 327, 369, Back CoverPublication Ordering Information . . . . . . . . 408
R
Radio
HD Radio Technology . . . . . . . . . . . . . . . . . . 149
Radio Data System (RDS) . . . . . . . . . . . . . . . . 150
Radio Frequency Statement . . . . . . . . . . . . . . 409
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . 30
Rear Climate Control System . . . . . . . . . . . . 207
Rear Pedestrian Alert . . . . . . . . . . . . . . . . . . . . 266
Rear Seat Infotainment (RSI) System . . . . . 156
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 262
Rear Window Washer/Wiper . . . . . . . . . . . . . 96
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 30
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 40
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176