Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Customer Information 405
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
OnStar 413
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
420 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 309
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 229
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 253
Add-On Electrical Equipment . . . . . . . . . . . . . 306
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Additional Maintenance and Care . . . . . . . . 392
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 39
Agreements Trademarks and License . . . . . . . . . . . . . . . 196
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . .318
Air Conditioning . . . . . . . . . . . . . . . . . . . . 204, 207
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Air Filter, Passenger Compartment . . . . . . . 209
Air Suspension Four Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How Does an Airbag Restrain? . . . . . . . . . . 63
Passenger Sensing System . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . 63
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
When Should an Airbag Inflate? . . . . . . . . 62 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . . . . . 61
Airbags Adding Equipment to the Vehicle . . . . . . . 68
Passenger Status Indicator . . . . . . . . . . . . . 109
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 108
Servicing Airbag-Equipped Vehicles . . . . . . 68
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Rear Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . 266
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 272
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 342
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 342
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Antilock Brake System (ABS) . . . . . . . . . . . . . 240 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Apple CarPlay and Android Auto . . . . . . . . . .185
Assistance Program, Roadside . . . . . . . . . . . . 404
Assistance Systems for Driving . . . . . . . . . . 267
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 423
Driving (cont'd)Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Hill and Mountain Roads . . . . . . . . . . . . . . 220
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 221
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 216
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 215
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 222
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Dual Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Dynamic Fuel Management . . . . . . . . . . . . . . . 231
E
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake Light . . . . . . . . . . . . . . . 112
Electrical Equipment, Add-On . . . . . . . . . . . . 306
Electrical System Engine Compartment Fuse Block . . . . . . . 333
Fuses and Circuit Breakers . . . . . . . . . . . . . 333
Instrument Panel Fuse Block . . . . . . . . . . . 337
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Rear Compartment Fuse Block . . . . . . . . . 339
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 318
Check Light (Malfunction Indicator) . . . . 110
Compartment Overview . . . . . . . . . . . . . . . . 312
Coolant Temperature Gauge . . . . . . . . . . . 107
Coolant Temperature Warning Light . . . . 115
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 319
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . 400
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 316
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . 106
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 117
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 124
Running While Parked . . . . . . . . . . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Engine Air Filter Life System . . . . . . . . . . . . . .318
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 287
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . 411
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . 133
Exterior Lamps Off Reminder . . . . . . . . . . . . . 135 Exterior Lighting Battery Saver . . . . . . . . . . 140
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 318
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 136
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Floor Console Storage . . . . . . . . . . . . . . . . . . . . . .91
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Fluid
Automatic Transmission . . . . . . . . . . . . . . . . 317
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Four-Wheel Drive Transfer Case . . . . . . . . 236
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Forward Collision Alert (FCA) System . . . . 267
Four Corner Air Suspension Light . . . . . . . . . 116
Four Corner Air Suspension System . . . . . . 248
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . .236, 327
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . 113
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 429
ServicesSpecial Application . . . . . . . . . . . . . . . . . . . . . 392
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . . 175
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 68
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 272
Signals, Turn and Lane-Change . . . . . . . . . . . . 137
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 148
Special Application Services . . . . . . . . . . . . . . 392
Specifications and Capacities . . . . . . . . . . . . . 398
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .14
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 228
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 94
Steering Column Lock . . . . . . . . . . . . . . . . . . . . . 26
Steering Wheel Controls . . . . . . . . . . . . . . . . . 144
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 229
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331 Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 90
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . 92
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . 88
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Compartments . . . . . . . . . . . . . . . . . . . 88
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 325
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 318
Forward Collision Alert (FCA) . . . . . . . . . . . 267
Four Corner Air Suspension . . . . . . . . . . . . 248
Global Positioning . . . . . . . . . . . . . . . . . . . . . 174
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Rear Seat Infotainment (RSI) . . . . . . . . . . . 156
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 260
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 331
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Text Telephone (TTY) Users . . . . . . . . . . . . . . 403
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . .27 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 353
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 368
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 357
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 346, 347
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Pressure Monitor Operation . . . . . . . . . . . 349