2021 CHEVROLET SILVERADO 2500HD ECO mode

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 287
2. The brake lights turn on for abouttwo seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The ignition is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Trailering App
If equipped, the Trailering App is on the
Home Page of the infotainment display. If equipped this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assistance
features.
The Trailering App Preview will appear when
the Trailering App is opened for the first
time from the Home Page. Touch GET
STARTED in the Trailering App to go into
the app.
When a trailer is electrically connected and
a trailer profile has not been created, there
will be an option to create a profile, use a
guest profile, or select Accessory/No trailer.
After the pop-up is displayed three times,
Don’t Remind Me will display and touching
that will turn off the trailer detection
pop-up. To turn the Trailer Detection Alert
on, select ON in the Settings tab.
When a trailer is electrically connected and
after a Trailer Profile has been created, the
trailer detection pop-up will appear with a
list of all of the custom Trailer Profiles made
on the vehicle. To load an existing Trailer
Profile, select one of the Trailer Profiles
listed, or load the Guest Trailer Profile by
selecting GUEST TRAILER. Touching
Accessory/No trailer will select Accessory/No
trailer as the active Trailer Profile and willdismiss the pop- up. Shifting the vehicle
from P (Park) will select Guest Trailer as the
active Trailer Profile and will dismiss the
pop-up.
Create a Trailer Profile
1. Touch Create Profile on the trailer detection pop-up or touch + Add Trailer
Profile in the Trailering App.
2. Create a name for the trailer.
3. Select the trailer type.
4. Select Save Profile.
A pop-up will indicate the setup is complete.
Touch DONE to complete the process or
touch TRAILER FEATURE SETUP to set up the
Tow/Haul Mode reminder, Trailer Tire
Pressure Monitoring System, if equipped,
maintenance reminders, or towing
assistance, if equipped.
Import a Trailer Profile
A trailer profile saved to an OnStar account
can be imported to the vehicle. 1. Touch + Add Trailer Profile in the Trailering App
2. Touch Import Profile on the pop-up.
3. Select a trailer profile from the list.
4. Touch IMPORT.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
288 Driving and Operating
A pop-up will indicate the import was
successful. Touch OK to return to the trailer
list and select the trailer profile. The Tow/
Haul Mode reminder, Brake Gain Setting and
Trailer Tire Pressure sensor learning,
if equipped, do not import.
Trailer Feature Setup
Tow/Haul Mode Reminder
To turn the Tow/Haul Mode Reminder
setting on, touch Yes. To turn it off,
touch No.
Trailer Tire Pressure Setup
If the Trailer Tire Pressure Monitoring
System (TTPMS) is detected, touch the Tire
Pressure Monitoring icon to set up tire
pressure monitoring. Touch Yes to set up
the sensors or touch No to return to the
previous screen.
The trailer tire pressure sensors can transmit
up to 7 m (23 feet) from the hitch receiver of
the vehicle.
A trailer must be electrically connected to
the vehicle before starting the
sensor-to-vehicle learn process.After selecting Start from the Learn Sensors
screen, use the Tool Method or the Manual
Method (described below) to learn each tire
sensor, during which the current tire number
will be highlighted.
Each sensor has a minimum of two minutes
to learn, shown by a timer. After a sensor is
learned, a checkmark appears next to the
tire, the vehicle horn will sound, the
vehicle’s brake lamps will flash, and all
working trailer lamps will flash. It then
moves to the next sensor.
To cancel the process touch Stop.
The recommended tire pressure must be
entered for the trailer tires. This allows the
vehicle to alert when the tire pressure is
high or low.
TTPMS must learn the location of the
installed tire sensors to show correct air
pressure and temperature for each tire. To
set up, use one of the following options or
see a tire or trailer dealer for service. The
learning process must be repeated when the
trailer tires are rotated or replaced. See
“Editing a Trailer Profile”
later in this section
for tire pressure sensor relearn information. Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the
tire sidewalls. Make sure to re-adjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:
1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment display.
2. Start with the driver side front trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash.
The process stops without saving the
sensor locations if this step takes more
than two minutes.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
296 Driving and Operating
Settings View
Within the Trailering App, touch the Settings
tab to modify the following settings:
.Trailer Detection Alert
.Maintenance Alerts
.Theft Alert
.Tow/Haul Mode Reminder
.Trailer Length Indicator
Trailer Detection Alert
The Trailer Detection Alert setting will be on
by default. Turn it off to disable the Trailer
Detection pop-up from displaying when a
trailer is connected. The Guest Trailer Profile
will become the active Trailer Profile, unless
another Trailer Profile is selected manually
through the Trailering App. If this setting is
disabled while a Custom Trailer Profile is
active, that Trailer Profile will remain the
active profile until the trailer is
disconnected.
Maintenance Alerts
Touch Maintenance Alerts to view the
Maintenance Alerts settings page. These
alerts are based on the Trailer Profile, so the
settings for each Trailer Profile must beturned on or off. Touch a profile to view
more information or adjust the setting for
that profile.
The setting will be on by default for each
profile. All Maintenance Alerts for that active
Trailer Profile will be received.
Turn a setting off to not receive any of the
Maintenance Alerts when that Trailer Profile
is active.
Theft Alert
A theft alert can be set if a trailer is
connected and the alert is enabled. When
the trailer is disconnected and the vehicle is
off, an alarm will sound.
Touch Theft Alert in Settings to view the
Theft Alert settings page. These alerts are
based on the Trailer Profile, so the settings
for each Trailer Profile must be turned on or
off. Touch a profile to view more
information or adjust the setting for that
profile.
This setting will be off by default for each
Trailer Profile, including the Guest Trailer
Profile.
A smartphone will receive a notification that
the trailer related to the selected Trailer
Profile is disconnected from the vehicle,if the setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the smartphone
number has been added to the account for
this notification.
If the setting is turned off for a given Trailer
Profile, the smartphone will not receive this
security notification even if the Trailer
Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the Tow/Haul
Mode when towing a trailer. See
Tow/Haul
Mode 0235.
Touch Tow/Haul Mode Reminder in Settings
to view the Tow/Haul Mode Reminder
settings page. These alerts are based on the
Trailer Profile, so the settings for each
Trailer Profile must be turned on or off.
Touch a profile to view more information or
to adjust the setting for that profile.
This setting will default to OFF for each
Trailer Profile, including the Guest Trailer
Profile.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
314 Vehicle Care
normal idle speed for at least five minutes
while the vehicle is parked. If the warning is
still there, turn off the engine and get
everyone out of the vehicle until it
cools down.
If there is no sign of steam, idle the engine
for five minutes while parked. If the warning
is still displayed, turn off the engine until it
cools down.
Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and
the ENGINE POWER IS REDUCED message
displays, an overheat protection mode which
alternates firing groups of cylinders helps to
prevent engine damage. In this mode, a loss
in power and engine performance will be
noticed. This operating mode allows the
vehicle to be driven to a safe place in an
emergency. Driving extended distances and/
or towing a trailer in the overheat
protection mode should be avoided.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operationmay continue unless the display indicates
there is a hot condition and engine should
be idled.
Caution
After driving in the overheated engine
protection operating mode, the engine oil
will be severely degraded. Any repairs
performed before the engine is cool may
cause engine damage. Allow the engine
to cool before attempting any repair.
Repair the cause of coolant loss, change
the oil, and reset the oil life system. See
Engine Oil
0305.
Engine Fan
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
The vehicle has a clutched engine cooling
fan. When the clutch is engaged, the fan
spins faster to provide more air to cool the
engine. In most everyday driving conditions,
the fan is spinning slower and the clutch is
not fully engaged. This improves fuel
economy and reduces fan noise. Under
heavy vehicle loading, trailer towing, and/or
high outside temperatures, the fan speed
increases as the clutch more fully engages, so an increase in fan noise may be heard.
This is normal and should not be mistaken
as the transmission slipping or making extra
shifts. It is merely the cooling system
functioning properly. The fan will slow down
when additional cooling is not required and
the clutch partially disengages.
This fan noise may be heard when starting
the engine. It will go away as the fan clutch
partially disengages.
Power Steering Fluid
The power steering fluid reservoir is in the
engine compartment on the driver side of
the vehicle. See
Engine Compartment
Overview 0304 for reservoir location.
When to Check Power Steering Fluid
It is not necessary to regularly check power
steering fluid unless there is a leak
suspected in the system or an unusual noise

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
346 Vehicle Care
A TPMS relearn tool can also be purchased.
See Tire Pressure Monitor Sensor Activation
Tool at www.gmtoolsandequipment.com or
call 1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is:1. Set the parking brake.
2. Turn the ignition on without starting the vehicle.
3. Uplevel DIC Only: Make sure the Tire Pressure info page option is turned on.
The info pages on the DIC can be turned
on and off through the Options menu.
See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
4. If the vehicle has an uplevel DIC, use the DIC controls on the right side of the
steering wheel to scroll to the Tire
Pressure screen under the DIC info page.
If the vehicle has a base level DIC, use
the trip odometer reset stem to scroll to
the Tire Pressure screen. 5. If the vehicle has an uplevel DIC, press
and hold the thumbwheel located in the
center of the DIC controls on the right
side of the steering wheel.
If the vehicle has a base level DIC, press
and hold the trip odometer reset stem
for about five seconds. A message asking
if the process should begin should
appear. Select yes and press the trip
odometer reset stem to confirm the
selection.
The horn sounds twice to signal the
receiver is in relearn mode and the TIRE
LEARNING ACTIVE message displays on
the DIC screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve stem. Then press
the button to activate the TPMS sensor.
A horn chirp confirms that the sensor
identification code has been matched to
this tire and wheel position.
8. Proceed to the passenger side front tire, and repeat the procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the procedure in Step 7. 10. Proceed to the driver side rear tire, and
repeat the procedure in Step 7. The horn
sounds two times to indicate the sensor
identification code has been matched to
the driver side rear tire, and the TPMS
sensor matching process is no longer
active. The TIRE LEARNING ACTIVE
message on the DIC display screen
goes off.
11. Turn the vehicle off.
12. Set all four tires to the recommended air pressure level as indicated on the Tire
and Loading Information label.
Trailer Tire Pressure Monitoring
Operation
If equipped, the Trailer Tire Pressure
Monitoring System (TTPMS) is designed to
monitor the pressure of the trailer tires and
warn the driver when a low pressure
condition exists. TTPMS sensors for four tires
are provided. The system can accommodate
a trailer with up to six tires if additional
sensors are purchased from the dealer. Also,
the system can be paired with up to five
individual trailers.
Prior to use, the vehicle must learn the
sensors by following the learning process.
SeeTrailering App 0286.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
356 Vehicle Care
{Warning
Changing a tire can be dangerous. The
vehicle can slip off the jack and roll over
or fall causing injury or death. Find a
level place to change the tire. To help
prevent the vehicle from moving:1. Set the parking brake firmly.
2. Shift the vehicle to P (Park).
3. For vehicles with four-wheel drive with an N (Neutral) transfer case
position, be sure the transfer case is
in a drive gear —not in N (Neutral).
4. Turn off the engine and do not restart while the vehicle is raised.
5. Do not allow passengers to remain in the vehicle.
6. Place wheel blocks, if equipped, on both sides of the tire at the opposite
corner of the tire being changed. When the vehicle has a flat tire (2), use the
following example as a guide to assist in the
placement of the wheel blocks (1),
if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains how to
use the jack and change a tire.
Tire Changing
Removing the Spare Tire and Tools
1. Jack
2. Jack Knob
3. Tool Kit
4. Wing Nut Retaining Tool Kit
5. Wheel Blocks
6. Wing Nut Retaining Wheel Blocks
The equipment is under the second row
seats, if equipped, or behind the front row
seats on regular cab models.
1. Turn the knob on the jack counterclockwise to lower the jack head
to release the jack from its holder.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
408 Customer Information
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0404.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 061.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Customer Information 409
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors. If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
http://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,