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Driving and Operating 285
ignition back on. If either of these messages
continues, either the vehicle or trailer needs
service.
A GM dealer may be able to diagnose and
repair problems with the trailer. However,
any diagnosis and repair of the trailer is not
covered under the vehicle warranty. Contact
your trailer dealer for assistance with trailer
repairs and trailer warranty information.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If equipped with the Integrated Trailer Brake
Control (ITBC) system, and the trailer has an
electric brake system, StabiliTrak/ESC may
also apply the trailer brakes.
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0242.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
(Continued)
Warning (Continued)
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0276 for trailer
ratings and hitch setup recommendations.
Aftermarket Electronic Trailer Sway
Control Devices
Some trailers may come equipped with an
electronic device designed to reduce or
control trailer sway. Aftermarket equipment
manufacturers also offer similar devices that
connect to the wiring between the trailer
and the vehicle. These devices may interfere
with the vehicle’s trailer brake or other
systems, including integrated anti-sway
systems, if equipped. Messages related to
trailer connections or trailer brakes could
appear on the DIC. The effects of these
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302 Vehicle Care
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 066.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0408.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 66. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 020.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 396.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
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Vehicle Care 351
four digits of the DOT Tire Identification
Number (TIN) molded into one side of the
tire sidewall. The last four digits of the TIN
indicate the tire manufactured date. The
first two digits represent the week and the
last two digits, the year. For example, the
third week of the year 2020 would have a
4-digit DOT date of 0320. Week 01 is the
first full week (Sunday through Saturday) of
each year.
Vehicle Storage
Tires age when stored normally mounted on
a parked vehicle. Park a vehicle that will be
stored for at least a month in a cool, dry,
clean area away from direct sunlight to slow
aging. This area should be free of grease,
gasoline, or other substances that can
deteriorate rubber.
Parking for an extended period can cause
flat spots on the tires that may result in
vibrations while driving. When storing a
vehicle for at least a month, remove the
tires or raise the vehicle to reduce the
weight from the tires.
Buying New Tires
GM has developed and matched specific
tires for the vehicle. The original
equipment tires installed were designed
to meet General Motors Tire
Performance Criteria Specification (TPC
Spec) system rating. When replacement
tires are needed, GM strongly
recommends buying tires with the same
TPC Spec rating.
GM's exclusive TPC Spec system
considers over a dozen critical
specifications that impact the overall
performance of the vehicle, including
brake system performance, ride and
handling, traction control, and tire
pressure monitoring performance. GM's
TPC Spec number is molded onto the
tire's sidewall near the tire size. If the
tires have an all-season tread design,
the TPC Spec number will be followed
by MS for mud and snow. SeeTire
Sidewall Labeling 0338 for additional
information. GM recommends replacing worn tires in
complete sets of four (six for dual rear
wheels). Uniform tread depth on all
tires will help to maintain the
performance of the vehicle. Braking and
handling performance may be adversely
affected if all the tires are not replaced
at the same time. If proper rotation and
maintenance have been done, all four
tires (six for dual rear wheels) should
wear out at about the same time.
However, if it is necessary to replace
only one axle set of worn tires, place
the new tires on the rear axle (two for
single rear wheels, four for dual rear
wheels). See
Tire Rotation 0348.
{Warning
Tires could explode during improper
service. Attempting to mount or
dismount a tire could cause injury or
death. Only your dealer or authorized
tire service center should mount or
dismount the tires.
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352 Vehicle Care
{Warning
Mixing tires of different sizes (other
than those originally installed on the
vehicle), brands, tread patterns,
or types may cause loss of vehicle
control, resulting in a crash or other
vehicle damage. Use the correct size,
brand, and type of tire on all wheels.
{Warning
Using bias-ply tires on the vehicle
may cause the wheel rim flanges to
develop cracks after many miles of
driving. A tire and/or wheel could fail
suddenly and cause a crash. Use only
radial-ply tires with the wheels on
the vehicle.
Winter tires with the same speed rating
as the original equipment tires may not
be available for H, V, W, Y and ZR
speed rated tires. Never exceed the
winter tires’ maximum speed capability
when using winter tires with a lower
speed rating. If the vehicle tires must be replaced
with a tire that does not have a TPC
Spec number, make sure they are the
same size, load range, speed rating, and
construction (radial) as the original
tires.
The Tire and Loading Information label
indicates the original equipment tires
on the vehicle. See
Vehicle Load Limits
0 217.Different Size Tires and Wheels
If wheels or tires are installed that are a
different size than the original equipment
wheels and tires, vehicle performance,
including its braking, ride and handling
characteristics, stability, and resistance to
rollover may be affected. If the vehicle has
electronic systems such as antilock brakes,
rollover airbags, traction control, electronic
stability control, or All-Wheel Drive, the
performance of these systems can also be
affected.
{Warning
If different sized wheels are used, there
may not be an acceptable level of
performance and safety if tires not
recommended for those wheels are
selected. This increases the chance of a
crash and serious injury. Only use GM
specific wheel and tire systems developed
for the vehicle, and have them properly
installed by a GM certified technician.
See Buying New Tires 0351 and
Accessories and Modifications 0302.
Uniform Tire Quality Grading
The following information relates to the
system developed by the United States
National Highway Traffic Safety
Administration (NHTSA), which grades
tires by treadwear, traction, and
temperature performance. This applies
only to vehicles sold in the United
States. The grades are molded on the
sidewalls of most passenger car tires.
The Uniform Tire Quality Grading
(UTQG) system does not apply to deep
tread, winter tires, compact spare tires,
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Vehicle Care 353
tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General
Motors passenger cars and light trucks
may vary with respect to these grades,
they must also conform to federal
safety requirements and additional
General Motors Tire Performance
Criteria (TPC) standards.
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
All Passenger Car Tires Must Conform to
Federal Safety Requirements In Addition
To These Grades.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the
tire when tested under controlled
conditions on a specified government
test course. For example, a tire graded
150 would wear one and one-half (1½)times as well on the government course
as a tire graded 100. The relative
performance of tires depends upon the
actual conditions of their use, however,
and may depart significantly from the
norm due to variations in driving habits,
service practices and differences in road
characteristics and climate.
Traction
The traction grades, from highest to
lowest, are AA, A, B, and C. Those
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have
poor traction performance. Warning:
The traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not include
acceleration, cornering, hydroplaning,
or peak traction characteristics.
Temperature
The temperature grades are A (the
highest), B, and C, representing the
tire's resistance to the generation of
heat and its ability to dissipate heat
when tested under controlled conditions
on a specified indoor laboratory test
wheel. Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure. The grade C
corresponds to a level of performance
which all passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel than the
minimum required by law. Warning:
The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, underinflation, or excessive
loading, either separately or in
combination, can cause heat buildup
and possible tire failure.
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354 Vehicle Care
Wheel Alignment and Tire
Balance
The tires and wheels were aligned and
balanced at the factory to provide the
longest tire life and best overall
performance. Adjustments to wheel
alignment and tire balancing are not
necessary on a regular basis. Consider an
alignment check if there is unusual tire wear
or the vehicle is significantly pulling to one
side or the other. Some slight pull to the
left or right, depending on the crown of the
road and/or other road surface variations
such as troughs or ruts, is normal. If the
vehicle is vibrating when driving on a
smooth road, the tires and wheels may
need to be rebalanced. See your dealer for
proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked,
or badly rusted or corroded. If wheel nuts
keep coming loose, the wheel, wheel bolts,
and wheel nuts should be replaced. If the
wheel leaks air, replace it. Some aluminum
wheels can be repaired. See your dealer if
any of these conditions exist.Your dealer will know the kind of wheel that
is needed.
Each new wheel should have the same
load-carrying capacity, diameter, width,
offset, and be mounted the same way as
the one it replaces.
Replace wheels, wheel bolts, wheel nuts,
or Tire Pressure Monitor System (TPMS)
sensors with new GM original equipment
parts.
{Warning
Using the wrong replacement wheels,
wheel bolts, or wheel nuts can be
dangerous. It could affect the braking and
handling of the vehicle. Tires can lose air,
and cause loss of control, causing a crash.
Always use the correct wheel, wheel
bolts, and wheel nuts for replacement.
Caution
The wrong wheel can also cause
problems with bearing life, brake cooling,
speedometer or odometer calibration,
headlamp aim, bumper height, vehicle
ground clearance, and tire or tire chain
clearance to the body and chassis.
Used Replacement Wheels
{Warning
Replacing a wheel with a used one is
dangerous. How it has been used or how
far it has been driven may be unknown.
It could fail suddenly and cause a crash.
When replacing wheels, use a new GM
original equipment wheel.
Tire Chains
{Warning
If the vehicle has LT275/65R20 size tires,
do not use tire chains. There is not
enough clearance. Tire chains used on a
vehicle without the proper amount of
clearance can cause damage to the
brakes, suspension, or other vehicle parts.
The area damaged by the tire chains
could cause loss of control and a crash.
Use another type of traction device only
if its manufacturer recommends it for the
vehicle's tire size combination and road
conditions. Follow that manufacturer's
instructions. To avoid vehicle damage,
drive slow and readjust or remove the
(Continued)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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422 Index
Check (cont'd)Ignition Transmission Lock . . . . . . . . . . . . . 322
Child Restraints Infants and Young Children . . . . . . . . . . . . . 69
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Climate Control Systems . . . . . . . . . . . . . . . . . 199 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 199
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 201
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 102
Collision Damage Repair . . . . . . . . . . . . . . . . . 407
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Connections
Connected Services . . . . . . . . . . . . . . . . . . . . 418
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Traction and Electronic Stability . . . . . . . 242
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 208
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 146
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Coolant
Engine Temperature Gauge . . . . . . . . . . . . 108
Engine Temperature Warning Light . . . . . 116
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199, 201
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Courtesy Transportation Program . . . . . . . . 406
Coverage Explanations . . . . . . . . . . . . . . . . . . . 170
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 403
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Text Telephone (TTY) Users . . . . . . . . . . . . 403
Customer Information
Publications Ordering Information . . . . . 408
Customer Satisfaction Procedure . . . . . . . . . 401
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 407
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . 411
Database Coverage Explanations . . . . . . . . . 170
Daytime Running Lamps (DRL) . . . . . . . . . . . 136
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 208
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 419
Differential, Limited-Slip . . . . . . . . . . . . . . . . . 245
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 207
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Drive Belt Routing, Engine . . . . . . . . . . . . . . .400
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Driver Assistance Systems . . . . . . . . . . . . . . . 247
Driver Information Center (DIC) . . . . . . 119, 120
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 244
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426 Index
Lights (cont'd)High/Low Beam Changer . . . . . . . . . . . . . . 136
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 114
Lane Departure Warning . . . . . . . . . . . . . . . . 115
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 118
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 109
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Service Electric Parking Brake . . . . . . . . . . . 113
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . 114
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Limited-Slip Differential . . . . . . . . . . . . . . . . . . 245
Lock
Steering Column . . . . . . . . . . . . . . . . . . . . . . . . 28
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . 245
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 22
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 22
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 118
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . 74
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 45 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 384 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 111
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . . . 38
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . 170
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Media
Avoiding Untrusted Devices . . . . . . . . . . . . 153
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 33
Automatic Dimming Rearview . . . . . . . . . . 34
Blind Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Mirrors (cont'd)
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 34
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . 34
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 244
Monitor System, Tire Pressure . . . . . . . . . . . 342
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . . 153
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 417
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . . . . . . 158
Navigation Symbols . . . . . . . . . . . . . . . . . . . . . . 161
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 223
Noise Control System . . . . . . . . . . . . . . . . . . . . 320
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211