
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
384 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0217.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0263.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather
.Mainly driven in hilly or mountainous
terrain
.Frequently towing a trailer
.Used for high speed or competitive
driving
.Used for taxi, police, or delivery service Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0302.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 305.
Once a Month
.Check the tire inflation pressures,
including the spare. See Tire Pressure
0 341.
.Inspect the tires for wear. See Tire
Inspection 0348.
.Check the windshield washer fluid level.
See Washer Fluid 0315.
Engine Oil Change
When the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best conditions,
the engine oil life system may not indicate
the need for vehicle service for up to a year.
The engine oil and filter must be changed at
least once a year and the oil life system
must be reset. Your trained dealer technician
can perform this work. If the engine oil life
system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since the
last service. Reset the oil life system when
the oil is changed. See Engine Oil Life
System 0307.
Engine Air Filter Change
When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the engine
air filter should be replaced at the earliest
convenience. Reset the engine air filter life
system after the engine air filter is replaced.
See Engine Air Filter Life System 0308.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Service and Maintenance 385
Passenger Compartment Air Filter
The passenger compartment air filter
removes dust, pollen, and other airborne
irritants from outside air that is pulled into
the vehicle. The filter should be replaced as
part of routine scheduled maintenance.
Inspect the passenger compartment air filter
every 36 000 km/22,500 miles or two years,
whichever comes first. Replace if necessary.
More frequent replacement may be needed
if the vehicle is driven in areas with heavy
traffic, areas with poor air quality, or areas
with high dust levels. Replacement may also
be needed if there is a reduction in air flow,
excessive window fogging, or odors.
Power Take Off (PTO) and Extended
Idle Use
When the vehicle is used with the PTO
equipment or used in a way that requires
extended idle time, one hour of use shall be
deemed the same as 53 km (33 mi).
SeeDriver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel and
Uplevel) 0120 for hourmeter, if equipped.
Air Conditioning Desiccant (Replace Every
Seven Years)
The air conditioning system requires
maintenance every seven years. This service
requires replacement of the desiccant to
help the longevity and efficient operation of
the air conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required Services
Every 12 000 km/7,500 mi
Rotate the tires, if recommended for the
vehicle, and perform the following services.
See Tire Rotation 0348.
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system.
See Engine Oil 0305 and
Engine Oil Life System 0307.
.If equipped with the engine air filter life
system, check the air filter
life percentage. If necessary, replace the
engine air filter and reset the engine air
filter life system. See Engine Air Filter Life
System 0308. If the vehicle is not
equipped with the engine air filter life
system, inspect the engine air cleaner
filter. See Engine Air Cleaner/Filter 0309.
.Check engine coolant level. See Cooling
System 0310.
.Check windshield washer fluid level. See
Washer Fluid 0315.
.Check tire inflation pressures, including
the spare. See Tire Pressure0341.
.Inspect tire wear. See Tire Inspection
0 348.
.Visually check for fluid leaks.
.Inspect brake system. See Exterior Care
0 373.
.Visually inspect steering, suspension, and
chassis components for damage, including
cracks or tears in the rubber boots, loose
or missing parts, or signs of wear at least
once a year. See Exterior Care0373.
If equipped with grease fittings, lubricate
the suspension and steering components
every oil change.
.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
.Visually inspect drive shafts for excessive
wear, lubricant leaks or damage including:
tube dents, cracks, constant velocity joint
or universal joint looseness, cracked or
missing boots, loose or missing boot
clamps, center bearing excessive
looseness, missing or loose fasteners.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Service and Maintenance 387
Additional Required ServicesMaintenance Schedule Additional
Required Services - Normal
12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.
Check engine air filter life percentage and status. Change
engine air filter, if needed. (1)
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace spark plugs. Inspect spark plug wires and/or boots.@
Change transfer case fluid, if equipped with 4WD. (4)@@@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood gas struts and tailgate dampener. (9)@ @
Replace air conditioning desiccant. (10)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
388 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Normal
(1) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 309.
(2) Or every two years, whichever comes
first. More frequent replacement may be
needed if the vehicle is driven in areas with
heavy traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter replacement
may also be needed if you notice reduced
airflow, windows fogging up, or odors. Your
local GM Service location can help you
determine when it is the right time to
replace your filter.
(3) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition. (4)
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
(5) Or every five years, whichever comes
first. See Cooling System 0310.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0317.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0322.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0323.
(10) Replace air conditioning desiccant every
seven years.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Service and Maintenance 389
Maintenance Schedule Additional
Required Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.
Check engine air filter life percentage and status. Change
engine air filter, if needed. (1)
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace spark plugs. Inspect spark plug wires and/or boots.@
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with 4WD. (4)@@@@@@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood gas struts and tailgate dampener. (9)@ @
Replace air conditioning desiccant. (10)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
390 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 309.
(2) Or every two years, whichever comes
first. More frequent replacement may be
needed if the vehicle is driven in areas with
heavy traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter replacement
may also be needed if you notice reduced
airflow, windows fogging up, or odors. Your
local GM Service location can help you
determine when it is the right time to
replace your filter.
(3) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0310.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0317.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0322.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0323.
(10) Replace air conditioning desiccant every
seven years.
Special Application Services
.Vehicles with Dual Wheels: Check dual
wheel nut torque at 160, 1 600, and
10 000 km (100, 1,000, and 6,000 mi) of
driving. Repeat this service whenever a
tire/wheel is serviced or removed.
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See “Underbody Maintenance”
in Exterior Care 0373.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
394 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
IWith high capacity air cleaner 84121219 A3244C
IWithout high capacity air cleaner 84121217 A3246C
Oil Filter 12690385 PF63E
Passenger Compartment Air Filter 13508023 CF185
Spark Plugs 12622441 41-114

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
398 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids and Lubricants0393.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See yourdealer for more information.
Engine Cooling System* 14.6 L 15.4 qt
Engine Oil with Filter 7.6 L 8.0 qt
Fuel Tank
I2500 Series and 3500 Series Standard Box (Except Double Cab Diesel) 136.3 L 36.0 gal
I2500 Series and 3500 Series Standard Box (Double Cab Diesel) 111.3 L 29.4 gal
I2500 Series and 3500 Series Long Box (Except Regular Cab Diesel) 136.3 L 36.0 gal
I2500 Series and 3500 Series Long Box (Regular Cab Diesel) 106.0 L 28.0 gal