2021 CHEVROLET SILVERADO 2500HD keyless entry

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 23
Lockout Protection can be manually
overridden with the driver door open by
pressing and holding
Qon the power door
lock switch.
Open Door Anti-Lockout
If equipped, the Open Door Anti-Lockout is
turned on and the vehicle is off, the driver
door is open, and locking is requested, all
the doors will lock and the driver door will
unlock. The Open Door Anti-Lockout feature
can be turned on or off. See Vehicle
Personalization 0126.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
The safety lock is on the inside edge of the
rear doors. To use the safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety lock
is on: 1. Unlock the door by activating the inside handle, by pressing the power door
unlock switch, or by using the Remote
Keyless Entry (RKE) transmitter.
2. Open the door from the outside. When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock:
1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Tailgate
Manual Tailgate
{Warning
It is extremely dangerous to ride on the
tailgate, even when the vehicle is
operated at low speeds. People riding on
the tailgate can easily lose their balance
and fall in response to vehicle maneuvers.
Falling from a moving vehicle may result
in serious injuries or death. Do not allow
people to ride on the tailgate. Be sure
everyone in your vehicle is in a seat and
using a seat belt properly.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
24 Keys, Doors, and Windows
Use the key to unlock the tailgate.
Open the tailgate by lifting up on its handle
while pulling the tailgate down.
To shut the tailgate, firmly push it upward
until it latches.
After closing the tailgate, pull it back to be
sure it is latched securely.
Some tailgates have an electric latch. If the
battery is disconnected or has low voltage,
the tailgate will not open. The tailgate will
resume operation when the battery is
reconnected or recharged.
Power Release Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
In the case of a dead battery, the tailgate
can be opened manually. Contact your
dealer or Roadside Assistance.
If equipped, to lock or unlock the tailgate,
use the RKE transmitter or the key. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
The vehicle must be in P (Park).
To open the tailgate:
.Pressxtwice quickly on the RKE
transmitter until the tailgate moves.
.Press5on the center stack.
.Press the touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 25
assistance is required. If equipped with
Keyless Access, a locked tailgate can be
opened if the RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it upward
until it latches. Pull it back to be sure it is
latched securely.
Power Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened or
closed in several ways. To open the tailgate,
do one of the following:
.Pressxtwice quickly on the RKE
transmitter until the tailgate moves. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
If equipped with Keyless Access, a locked
tailgate can be opened if the RKE
transmitter is within 1 m (3 ft).
.Press5on the center stack.
.Press the touch pad on the tailgate
handle after unlocking all doors.
To close the tailgate, do one of the
following:
.Pressxon the RKE transmitter once,
then quickly press and hold
xuntil the
tailgate completely closes. If
xis
released prior to it being fully closed, the
tailgate will reopen.
.Press and hold5on the center stack
until the tailgate is fully closed. If
5
is released prior to the tailgate being
fully closed, it will reopen. A chime will
sound when the tailgate is fully closed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 29
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
Immobilizer
See Radio Frequency Statement 0409.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system. The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The system is automatically disarmed when
the ignition is turned from off to on.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in your vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
you may not be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on. If the engine does not
start and the security light stays on, there is
a problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the RKE
transmitter appears to be undamaged, try
another transmitter. Or, you may try placing
the transmitter in the transmitter pocket
located in the center console. See
Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
If the ignition mode will not change with
the other transmitter or with the
transmitter in the transmitter pocket, your
vehicle needs service. If the ignition does
change modes, the first transmitter may be
faulty. See your dealer who can service the
theft-deterrent system and have a new RKE
transmitter programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement RKE transmitters.
Up to eight transmitters can be
programmed for the vehicle. To program
additional transmitters, see "Programming
Transmitters to the Vehicle" under Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013
Do not leave the transmitter or device that
disarms or deactivates the vehicle theft
system in the vehicle.
When equipped with a key, if the engine
still does not start, and the key appears to
be undamaged, try another ignition key.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 33
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally obstructed
while folding.
.The mirrors are accidentally manually
folded/unfolded.
.The mirrors will not stay in the unfolded
position.
.The mirrors vibrate at normal driving
speeds.
Fold and unfold the mirrors one time using
the mirror controls to reset them to their
normal position. A noise may be heard
during the resetting of the power folding
mirrors. This sound is normal after a manual
folding operation.
Remote Mirror Folding
If equipped, press and holdQon the RKE
transmitter for approximately one second to
remotely fold the exterior mirrors. Press and
hold
Kon the RKE transmitter for
approximately one second to unfold. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013. This feature can be turned on or off. See
Vehicle Personalization
0126.
Heated Mirrors
1REAR : If equipped, the rear window
defogger also heats the outside mirrors.
W: If equipped, press to turn the heated
outside mirrors on or off.
See “Rear Window Defogger” underClimate
Control Systems 0199 or
Dual Automatic Climate Control System
0 201.
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of the
headlamps from behind. This feature comes
on when the vehicle is started.
Blind Spot Mirrors
If equipped, there is a small convex mirror
built into the upper and outer corner of the
driver outside mirror. It can show objects
that may be in the vehicle's blind zone.
Driving with the Blind Spot Mirror
Actual Mirror View

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
38 Keys, Doors, and Windows
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Manual Windows
If equipped, turn the hand crank on each
door to manually raise or lower the manual
windows.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the Remote Keyless
Entry (RKE) transmitter or keys in a
vehicle with children. When there are
children in the rear seat, use the
window lockout button to prevent
operation of the windows. SeeKeys (Key
Access) 07or
Keys (Keyless Access) 09.
The power windows work when the ignition
is on, in ACC/ACCESSORY, or when Retained
Accessory Power (RAP) is active. See
Retained Accessory Power (RAP) 0229.
Using the window switch, press to open or
pull to close the window.
The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Window Lockout
With Power Folding Mirrors, Without Similar
This feature stops the rear door passenger
window switches from working except from
the driver position.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 47
hold 1, 2, orBuntil the saved position is
reached. Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current driver’s RKE
transmitter number (1–8). See Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013. Only RKE
transmitters 1 and 2 can be used for
automatic memory recalls. A Driver
Information Center (DIC) welcome message
indicating the transmitter number may
display for the first few ignition cycles
following a transmitter change. For Seat
Entry Memory to work properly, save the
positions to the memory button (1 or 2)
matching the RKE transmitter number
displayed in the DIC welcome message.
Carry the linked RKE transmitter when
entering the vehicle.
Vehicle Personalization Settings
.To have the Seat Entry Memory
movement begin when the vehicle is
started, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Entry Memory. Select On or Off. See
“Seat Entry Memory” later in this section.
.To begin Seat Exit Memory movement
when the vehicle is turned off and the
driver door is opened, or when the vehicle
is turned off with the driver door already
opened, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Exit Memory. Select On or Off. See
“Seat Exit Memory”later in this section.
.SeeVehicle Personalization 0126 for
additional setting information.
Identifying Driver Number
To identify the driver number: 1. Move your RKE transmitter away from the vehicle.
2. Start the vehicle with another key or RKE transmitter. The DIC should display the
driver number for the other RKE
transmitter. Turn the vehicle off and
remove the key or RKE transmitter from
the vehicle.
3. Start the vehicle with the initial key or RKE transmitter. The DIC should display
the driver number of your RKE
transmitter.
Saving Memory Positions
Read these instructions completely before
saving memory positions. To save preferred driving positions 1 and 2:
1. Turn the vehicle on or to ACC/ ACCESSORY.
A DIC welcome message may indicate
driver number 1 or 2.
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching the above
DIC welcome message until two beeps
sound.
If too much time passes between
releasing SET and pressing 1, the
memory position will not be saved and
two beeps will not sound. Repeat
Steps 3 and 4.
1 or 2 corresponds to the driver number.
See “Identifying Driver Number”
previously in this section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. RKE transmitters 3–8 will
not save memory positions.
To save the position for
Band Seat Exit
Memory features, repeat Steps 1–4 using
B. This saves the position for getting out
of the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
48 Seats and Restraints
Save preferred memory feature positions to
both 1 and 2 if you are the only driver.
Manually Recalling Memory Positions
Press and hold 1, 2, or
Bto recall the
previously saved memory positions if you
are driver 1 or 2 identified in the DIC
welcome message.
To stop Manual Memory recall movement,
release 1, 2, or
Bor press any of the
following controls:
.Power seat
.Memory SET
.Power mirror, with the driver or
passenger side mirror selected
Manual Memory recall movement for 1, 2,
or
Bbuttons may be initiated and may
complete to the saved memory position if
the vehicle is in or out of P (Park).
Seat Entry Memory
The vehicle identifies the number of the
current driver’s RKE transmitter (1–8). See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013. If the RKE
transmitter is 1 or 2, and Seat Entry Memory
is enabled in vehicle personalization, the positions saved to the same memory button
number 1 or 2 are automatically recalled
when the vehicle is turned on, or turned
from off to ACC/ACCESSORY. RKE
transmitters 3–8 will not provide automatic
memory recalls.
To turn Seat Entry Memory on or off, see
“Vehicle Personalization Settings”
previously
in this section and Vehicle Personalization
0 126.
The shift lever must be in P (Park) to start
Seat Entry Memory. Seat Entry Memory
recall will complete if the vehicle is shifted
out of P (Park) prior to reaching the saved
memory position.
To stop Seat Entry Memory recall
movement, turn the vehicle off or press any
of the following controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
If the saved memory seat position does not
automatically recall or recalls to the wrong
positions, the driver’s RKE transmitter
number (1 or 2) may not match the memory
button number that positions were saved to. Try storing the position to the other
memory button or try the other RKE
transmitter.
Seat Exit Memory
Seat Exit Memory is not linked to an RKE
transmitter. The position saved to
Bis
used for all drivers. To turn Seat Exit
Memory on or off, see "Vehicle
Personalization Settings" previously in this
section and Vehicle Personalization 0126.
If turned on, the position saved to
Bis
automatically recalled when one of the
following occurs:
.The vehicle is turned off and the driver
door is opened within a short time.
.The vehicle is turned off with the driver
door open.
To stop Seat Exit Memory movement, press
any of the following memory controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected