2021 CHEVROLET SILVERADO 2500HD center console

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 153
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.
Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, and GPS (Global Positioning
System), depending on the equipped
options. Keep clear of obstructions for clear
reception. If the vehicle has a sunroof, and it
is open, reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
This vehicle is equipped with two USB ports
in the center console under the armrest and
another two in the center stack. These ports
are for data and charging.
There may also be two USB ports for
charging only at the rear of the center
console.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
156 Infotainment System
When a list of songs, albums, artists,
or other types of media display, a vertical
keyboard appears on one side of the list and
a scroll bar on the other side. When using
the vertical keyboard, touch the beginning
character of the desired name to display the
zoom bubble of that character. Release the
finger from the infotainment display and
the zoom bubble disappears.
Touch the scroll bar to move the list up
and down.
File System and Naming
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.Supported Apple Devices
To view supported devices in USA, see
my.chevrolet.com\learned.
Loss of Audio
If a phone currently paired over Bluetooth is
plugged in with a USB cable, the system will
automatically mute the phone audio.
Playback can be resumed by changing the
audio source from Bluetooth to USB cable.
Source USB from the Media icon on the
infotainment display to resume playback.
Other phones such as Android phones may
have a similar reaction.
Bluetooth Streaming Audio and Voice
Recognition
See
Bluetooth Audio 0157 for information
using voice recognition with Bluetooth
streaming audio.
Make sure all devices have the latest
software downloaded.
Auxiliary Jack
If equipped, this vehicle may have an
auxiliary input jack. This may be located in
the center stack or center console under the
armrest. Possible auxiliary audio sources
include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.
If an auxiliary device has already been
connected, but a different source is currently
active, press MEDIA on the center stack or
touch the Media icon on the infotainment
display to scroll through audio source
menus, until the AUX Input source appears.
Playing from the AUX Port
An auxiliary device is played through the
audio system and controlled through the
device itself.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 421
AudioBluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Emergency Braking (AEB) . . . . . . . . . . . . . . 259
Headlamp System . . . . . . . . . . . . . . . . . . . . . 136
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 308
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Shift Lock Control Function Check . . . . . . 322
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 139
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Avoiding Untrusted Media Devices . . . . . . . . 153
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
B
Battery Exterior Lighting Battery Saver . . . . . . . . 142
Load Management . . . . . . . . . . . . . . . . . . . . . . 141
Power Protection . . . . . . . . . . . . . . . . . . . . . . 142
Battery - North America . . . . . . . . . . . . .318, 367
Blade Replacement, Wiper . . . . . . . . . . . . . . . 322
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . .33 Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 175, 176
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Brake Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 240
System Warning Light . . . . . . . . . . . . . . . . . . 113
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 316
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 316
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Automatic Emergency (AEB) . . . . . . . . . . . 259
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 223
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 325
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 324
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 325
License Plate Lamps . . . . . . . . . . . . . . . . . . . 328
Taillamps, Turn Signal, Stoplamps, and Back-up Lamps . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 351
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
California Perchlorate Materials Requirements . . . 301
California Proposition
65 Warning . . . . . . . . . . . . . . . . . . .301, 318, 367, Back Cover
Camera Truck Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 398
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 232
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 215
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 92
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . . . 327
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . . . . . . . . . . . . 111
Check Engine Light (Malfunction Indicator) . . . . 111

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 429
Seats (cont'd)Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 45
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . 92
Securing Child Restraints . . . . . . . . . . . . . . 84, 87
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Accessories and Modifications . . . . . . . . . 302
Climate Control System . . . . . . . . . . . . . . . . 199
Doing Your Own Work . . . . . . . . . . . . . . . . . 302
Maintenance Records . . . . . . . . . . . . . . . . . . 396
Maintenance, General Information . . . . . 383
Parts Identification . . . . . . . . . . . . . . . . . . . . . 397
Scheduling Appointments . . . . . . . . . . . . . . 405
Service Electric Parking Brake Light . . . . . . . 113
Services Special Application . . . . . . . . . . . . . . . . . . . . . 390
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . 170
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 66
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Shift Lock Control Function Check, Automatic Transmission . . . . . . . . . . . . . . . . 322
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Shifting (cont'd)
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 260
Signals, Turn and Lane-Change . . . . . . . . . . . .138
Snow Plow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 150
Special Application Services . . . . . . . . . . . . . . 390
Specifications and Capacities . . . . . . . . . . . . . 398
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . 20
Starter Switch Check . . . . . . . . . . . . . . . . . . . . . . 321
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 227
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 96
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 96
Steering Column Lock . . . . . . . . . . . . . . . . . . . . . 28
Steering Wheel Controls . . . . . . . . . . . . . . . . . 146
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 326
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 92 Storage Areas (cont'd)
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Compartments . . . . . . . . . . . . . . . . . . . .91
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 316
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 308
Forward Collision Alert (FCA) . . . . . . . . . . . 257
Global Positioning . . . . . . . . . . . . . . . . . . . . . 168
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 320
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 247
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23