Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
418 Connected Services
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are
sent to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
420 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 302
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 229
Add-On Electrical Equipment . . . . . . . . . . . . . 297
Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Additional Maintenance and Care . . . . . . . . 390
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 45
Agreements Trademarks and License . . . . . . . . . . . . . . . 190
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 309
Air Conditioning . . . . . . . . . . . . . . . . . . . . .199, 201
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Air Filter, Passenger Compartment . . . . . . . 204
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How Does an Airbag Restrain? . . . . . . . . . . 61
Passenger Sensing System . . . . . . . . . . . . . . 62
What Makes an Airbag Inflate? . . . . . . . . . 61
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
When Should an Airbag Inflate? . . . . . . . . 60
Where Are the Airbags? . . . . . . . . . . . . . . . . 59 Airbags
Adding Equipment to the Vehicle . . . . . . . 66
Passenger Status Indicator . . . . . . . . . . . . . 110
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 110
Servicing Airbag-Equipped Vehicles . . . . . . 66
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 27
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 260
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 337
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 337
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Antilock Brake System (ABS) . . . . . . . . . . . . . 240 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Apple CarPlay and Android Auto . . . . . . . . . 180
Assistance Program, Roadside . . . . . . . . . . . . 404
Assistance Systems for Driving . . . . . . . . . . 257
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 427
Off-Road (cont'd)Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Oil Life System . . . . . . . . . . . . . . . . . 307
Engine Oil Pressure Gauge . . . . . . . . . . . . . 107
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Older Children, Restraints . . . . . . . . . . . . . . . . . 68
Online Owner Center . . . . . . . . . . . . . . . . . . . . 403
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar Additional Information . . . . . . . . . . . .413
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . .412
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar System . . . . . . . . . . . . . . . . . . . . . . 157, 168
Operating Mode Overheated Engine Protection . . . . . . . . . 314
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . . . .314
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . . 312
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 231
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Parking
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . . . . . . . . . . . 231
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 249
Passenger Airbag Status Indicator . . . . . . . . .110
Passenger Compartment Air Filter . . . . . . . 204
Passenger Sensing System . . . . . . . . . . . . . . . . 62
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Phone Apple CarPlay and Android Auto . . . . . . . 180
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 175, 176
Pickup Conversion to Chassis Cab . . . . . . . . 299
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 142
Retained Accessory (RAP) . . . . . . . . . . . . . . 229
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 44
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . 26
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 56
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 410
Problems with Route Guidance . . . . . . . . . . 169
Program Courtesy Transportation . . . . . . . . . . . . . . . 406
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 264
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . .301, 318, 367, Back Cover
Publication Ordering Information . . . . . . . . 408
R
Radio
HD Radio Technology . . . . . . . . . . . . . . . . . . . 151
Radio Data System (RDS) . . . . . . . . . . . . . . . . . 152
Radio Frequency Statement . . . . . . . . . . . . . . 409
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 153