2021 CHEVROLET SILVERADO 2500HD lock

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 371
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.
Dinghy Towing (Two-Wheel-Drive
Vehicles and Vehicles with a
Single-Speed Transfer Case)
Caution
If a vehicle with two-wheel drive or a
single-speed transfer case is towed with
all four wheels on the ground, the
drivetrain components could be damaged.
The repairs would not be covered by the
vehicle warranty.
Two-wheel-drive vehicles and vehicles with a
single-speed transfer case should not be
towed with all four wheels on the ground.
Dinghy Towing (Vehicles with a
Two-Speed Transfer Case)
Only dinghy tow four-wheel-drive vehicles
with a two-speed transfer case that have an
N (Neutral) and a 4
n(Four-Wheel Drive
Low) setting.
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can allow
the vehicle to move even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
and use wheel blocks before shifting the
transfer case to N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0236.
5. With the engine running, release the parking brake and verify that the
transfer case is in N (Neutral) by shifting

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
372 Vehicle Care
the transmission to D (Drive) and then to
R (Reverse). There should be no
movement while shifting the
transmission.
6. Shift the transmission to D (Drive).
7. If equipped with an ignition key, turn the ignition to ACC/ACCESSORY.
If equipped with Keyless Access, turn the
engine off. Disregard the Shift to P (Park)
DIC message. See Ignition Positions
(Keyless Access) 0226 or
Ignition Positions (Key Access) 0224.
{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash.
8. Disconnect the negative (–) battery cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0318. 9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
10. Move the steering wheel to make sure the steering column is unlocked.
11. If the vehicle has an ignition key, keep it in the towed vehicle in ACC/ACCESSORY
to prevent the steering column from
locking. If the vehicle is equipped with
Keyless Access, keep the RKE transmitter
outside of the vehicle and manually lock
the doors. Access the vehicle by using
the key in the door lock. See Door Locks
0 21.
Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North America 0318.
3. Turn on the ignition with the engine off. For vehicles with a key, turn the ignition
to ON/RUN with the engine off. If the
vehicle is equipped with Keyless Access,
with your foot off the brake pedal, press and hold ENGINE START/STOP for
five seconds until the green light comes
on in the button. See
Ignition Positions
(Keyless Access) 0226 or
Ignition Positions (Key Access) 0224.
4. Set the parking brake. See Electric
Parking Brake 0240.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m(Two-Wheel
Drive High). When the shift to 2
m
(Two-Wheel Drive High) is complete, the
light in the instrument cluster will stop
flashing and stay lit. See
Four-Wheel-Drive Light 0114.
8. Start the engine. Check that the vehicle is in 2
m(Two-Wheel Drive High) by
starting the engine and shifting the
transmission to D (Drive) and then to
R (Reverse). There should be movement
of the vehicle while shifting.
9. Shift the transmission to P (Park) and turn off the ignition.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 373
The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.
Dolly Towing
Caution
Do not tow this vehicle with two wheels
on the ground, or vehicle damage could
occur. This damage would not be covered
by the vehicle warranty.
Dolly towing this vehicle is not allowed with
either the front or the rear tires on the
ground for two-wheel drive or four-wheel
drive, regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0393.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
{Warning
Do not power wash any part of the
vehicle’s interior, including the vinyl floor
covering. This could damage safety and
other systems in the vehicle, which
would not be covered by the vehicle
warranty.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
378 Vehicle Care
Visually check constant velocity joint boots
and axle seals for leaks.
2500/3500 Series vehicles, at least every
engine oil change lubricate the upper and
lower control arm ball joints.
2500/3500 Series vehicles equipped with
steering linkage, at least every engine oil
change lubricate the tie rod ball joints, idler
arm pivot shaft bearings, idler arm socket,
and pitman arm socket.
Caution
Lubrication of applicable suspension
points should not be done unless the
temperature is−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the steel fuel door hinge
unless the components are plastic. Applying
silicone grease on weatherstrips with a clean
cloth will make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect. If equipped with
power assist steps, extend them and then
use a high pressure wash to clean all joints
and gaps.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. Refer to “Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Immediately
remove any soils. Newspapers or dark
garments can transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Using a mild soap solution,
immediately remove hand lotions,
sunscreen, and insect repellent from all
interior surfaces or permanent damage may
result.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 381
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat, a liner, or a liner insert is
the wrong size or is not properly
installed, it can interfere with the pedals.
Interference with the pedals can cause
unintended acceleration and/or increased
stopping distance, which can cause a
crash and injury. Make sure the floor
mat, liner, or liner insert does not
interfere with the pedals.Use the following guidelines for proper floor
mat/liner usage:
.The original equipment floor mats/liners
were designed for your vehicle. If the
floor mats/liners need replacing, it is
recommended that GM certified floor
mats/liners be purchased. Non-GM floor
mats/liners may not fit properly and may
interfere with the pedals. Always check
that the floor mat, liner, or liner insert
does not interfere with the pedals.
.Do not use a floor mat/liner if the vehicle
is not equipped with a floor mat retainer
on the driver side floor.
.Use the floor mat/liner insert with the
correct side up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat/liner.
.Use only a single floor mat/liner on the
driver side.
.Do not place one floor mat/liner on top
of another.
Removing and Replacing the Floor Mats/
Liners
Pull up on the rear of the driver side floor
mat/liner to unlock each retainer and
remove.
Reinstall by lining up the floor mat/liner
retainer openings over the carpet retainers
and snapping into position.
Make sure the floor mat/liner is properly
secured in place.
Verify the floor mat/liner does not interfere
with the pedals.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
382 Vehicle Care
Removing and Replacing the Floor Liner
Inserts
Pull up on the edge of the driver side floor
liner insert to unlock each button clip and
remove.
Reinstall by lining up the floor liner insert
button clips over the liner retainers and
snapping into position.
Make sure the floor liner insert is properly
secure in place using all button clips.
Verify the floor liner insert does not
interfere with the pedals.
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
{Warning
Do not use cleaners that contain silicone,
wax-based products, or cleaners that
increase gloss on rubber floor mats/liners.
These cleaners can permanently change
the appearance and feel of the rubber
and can make the floor mats/liners
slippery. Your foot could slip while
operating the vehicle, and you could lose
control, resulting in a crash. You or
others could be injured.
Use a soft cloth and/or a brush dampened
with water to remove dust and loose dirt.
For more thorough cleaning, use a mild
soap solution.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
386 Service and Maintenance
.Check restraint system components. See
Safety System Check056.
.Visually inspect fuel system for damage
or leaks.
.Visually inspect exhaust system and
nearby heat shields for loose or damaged
parts.
.Lubricate body components. See Exterior
Care 0373.
.Check starter switch. See Starter Switch
Check 0321.
.Check automatic transmission shift lock
control function. See Automatic
Transmission Shift Lock Control Function
Check 0322.
.Check ignition transmission lock. See
Ignition Transmission Lock Check 0322.
.Check parking brake and automatic
transmission park mechanism. See Park
Brake and P (Park) Mechanism Check
0 322.
.Check accelerator pedal for damage, high
effort, or binding. Replace if needed.
.Visually inspect gas strut for signs of
wear, cracks, or other damage. Check the
hold open ability of the strut. If the hold
open is low, service the gas strut. See Gas
Strut(s) 0323.
.Inspect sunroof track and seal,
if equipped. See Sunroof040.
.Verify spare tire key lock operation and
lubricate as needed. See Tire Changing
0 356.
.Visually inspect the spare tire to ensure
that it is tightly stowed under the vehicle.
Push, pull, and try to turn the tire. If the
spare tire moves, tighten as necessary.
See Tire Changing 0356.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
394 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
IWith high capacity air cleaner 84121219 A3244C
IWithout high capacity air cleaner 84121217 A3246C
Oil Filter 12690385 PF63E
Passenger Compartment Air Filter 13508023 CF185
Spark Plugs 12622441 41-114