Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 5/18/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 45
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Instruments and Controls . . . . . . . . . . . . . . . 99
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Infotainment System . . . . . . . . . . . . . . . . . . . 148
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 204
Driving and Operating . . . . . . . . . . . . . . . . . . 211
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Service and Maintenance . . . . . . . . . . . . . . 408
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 423
Customer Information . . . . . . . . . . . . . . . . . . 428
Reporting Safety Defects . . . . . . . . . . . . . . . 436
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Connected Services . . . . . . . . . . . . . . . . . . . . . 445
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, SILVERADO, and Z71
are trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual. This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Litho in U.S.A.
Part No. 84550389 D Fourth Printing©2021 General Motors LLC. All Rights Reserved.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
36 Keys, Doors, and Windows
Turn Signal Indicator
If equipped, the mirror has turn signal
indicator lights, which flash in the direction
of the turn or lane change.
Task Lighting
If equipped, task lighting projects light from
the outside mirrors to the sides of the
vehicle. SeeTask Lighting 0144.
Puddle Lamps
If equipped, puddle lamps project light from
the bottom of the mirror to the area of
ground below the driver and passenger
doors. See Entry Lighting 0146 and
Exit Lighting 0146.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 049.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0279.Folding Mirrors
Manual Folding Mirrors
If equipped, push the mirror toward the
vehicle to fold. Push the mirror outward to
return to its original position.
Manually fold the mirrors inward to prevent
damage when going through an automatic
car wash.
Power Folding Mirrors
If equipped, pressgto power fold the
mirrors. Press again to unfold. Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally obstructed
while folding.
.The mirrors are accidentally manually
folded/unfolded.
.The mirrors will not stay in the unfolded
position.
.The mirrors vibrate at normal driving
speeds.
Fold and unfold the mirrors one time using
the mirror controls to reset them to their
normal position. A noise may be heard
during the resetting of the power folding
mirrors. This sound is normal after a manual
folding operation.
Remote Mirror Folding
If equipped, press and holdQon the RKE
transmitter for approximately one second to
remotely fold the exterior mirrors. Press and
hold
Kon the RKE transmitter for
approximately one second to unfold. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Seats and Restraints 45
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . 45
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . 46
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Power Seat Adjustment . . . . . . . . . . . . . . . . 47
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . 48
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 48
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated and Ventilated Front Seats . . . . . 52
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . 54
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How to Wear Seat Belts Properly . . . . . . . 55
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 57
Seat Belt Use During Pregnancy . . . . . . . . 59
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 59
Safety System Check . . . . . . . . . . . . . . . . . . . 60
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Where Are the Airbags? . . . . . . . . . . . . . . . . 62
When Should an Airbag Inflate? . . . . . . . . 63
What Makes an Airbag Inflate? . . . . . . . . 64
How Does an Airbag Restrain? . . . . . . . . . 64
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Passenger Sensing System . . . . . . . . . . . . . 66
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 69
Airbag System Check . . . . . . . . . . . . . . . . . . . 70
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Infants and Young Children . . . . . . . . . . . . . 72
Child Restraint Systems . . . . . . . . . . . . . . . . 74
Where to Put the Restraint . . . . . . . . . . . . . 76
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 77
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . 88
Securing Child Restraints (With the Seat Belt in the Center Front Seat) . . . . . . . . 92
Securing Child Restraints (With the Seat Belt in the Front Passenger Seat) . . . . . 92
Head Restraints
{
Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
Front Seats
The vehicle's front seats have adjustable
head restraints in the outboard seating
positions.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
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50 Seats and Restraints
hold 1, 2, orBuntil the saved position is
reached. Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current driver’s RKE
transmitter number (1–8). See Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013. Only RKE
transmitters 1 and 2 can be used for
automatic memory recalls. A Driver
Information Center (DIC) welcome message
indicating the transmitter number may
display for the first few ignition cycles
following a transmitter change. For Seat
Entry Memory to work properly, save the
positions to the memory button (1 or 2)
matching the RKE transmitter number
displayed in the DIC welcome message.
Carry the linked RKE transmitter when
entering the vehicle.
Vehicle Personalization Settings
.To have the Seat Entry Memory
movement begin when the vehicle is
started, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Entry Memory. Select On or Off. See
“Seat Entry Memory” later in this section.
.To begin Seat Exit Memory movement
when the vehicle is turned off and the
driver door is opened, or when the vehicle
is turned off with the driver door already
opened, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Exit Memory. Select On or Off. See
“Seat Exit Memory”later in this section.
.SeeVehicle Personalization 0131 for
additional setting information.
Identifying Driver Number
To identify the driver number: 1. Move your RKE transmitter away from the vehicle.
2. Start the vehicle with another key or RKE transmitter. The DIC should display the
driver number for the other RKE
transmitter. Turn the vehicle off and
remove the key or RKE transmitter from
the vehicle.
3. Start the vehicle with the initial key or RKE transmitter. The DIC should display
the driver number of your RKE
transmitter.
Saving Memory Positions
Read these instructions completely before
saving memory positions. To save preferred driving positions 1 and 2:
1. Turn the vehicle on or to ACC/ ACCESSORY.
A DIC welcome message may indicate
driver number 1 or 2.
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching the above
DIC welcome message until two beeps
sound.
If too much time passes between
releasing SET and pressing 1, the
memory position will not be saved and
two beeps will not sound. Repeat
Steps 3 and 4.
1 or 2 corresponds to the driver number.
See “Identifying Driver Number”
previously in this section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. RKE transmitters 3–8 will
not save memory positions.
To save the position for
Band Seat Exit
Memory features, repeat Steps 1–4 using
B. This saves the position for getting out
of the vehicle.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
52 Seats and Restraints
Obstructions
If something has blocked the driver seat
while recalling a memory position, the recall
may stop. Remove the obstruction and try
the recall again. If the memory position still
does not recall, see your dealer.
Heated and Ventilated Front
Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. To reduce the risk of burns, use
care when using the seat heater,
especially for long periods of time. Do
not place anything on the seat that
insulates against heat, such as a blanket,
cushion, cover, or similar item. This may
cause the seat heater to overheat. An
overheated seat heater may cause a burn
or may damage the seat.Heated and Ventilated Seat Buttons Shown,Heated Seat Buttons Similar
If equipped, the buttons are on the center
stack. To operate, the engine must be
running.
Press
Ior+to heat the driver or
passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and seatback.
Press
Cor{to ventilate the driver or
passenger seat.
The indicator light on the button comes on
when this feature is on. Press the button once for the highest
setting. With each press of the button, the
seat will change to the next lower setting,
and then to the off setting. The indicator
lights next to the buttons indicate three for
the highest setting and one for the lowest.
If the heated seats are on high for an
extended time, their level may automatically
be lowered.
Auto Heated Seats
When the vehicle is on, this feature will
automatically activate the heated seats at
the level required by the vehicle’s interior
temperature. The active high, medium, low,
or off heated seat level will be indicated by
the manual heated seat buttons on the
center stack. Use the manual heated seat
buttons on the center stack to turn auto
heated seats off. If the passenger seat is
unoccupied, the auto heated seats feature
will not activate that seat. The auto heated
seats feature can be programmed to always
be enabled when the vehicle is on. See
Vehicle Personalization
0131.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
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Seats and Restraints 53
Remote Start Heated and Ventilated Seats
If equipped, the heated seats will turn on
automatically during a remote start if it is
cold outside and the ventilated seats will
turn on automatically if it is hot outside.
If equipped, the heated steering wheel will
turn on automatically during a remote start
if it is cold outside. The heated and
ventilated seat indicators and heated
steering wheel indicator may not come on
during this operation.
The heated and ventilated seats and heated
steering wheel may cancel when the vehicle
is started. These features can be manually
selected after the ignition is turned on.
The temperature performance of an
unoccupied seat may be reduced. This is
normal.
The heated or ventilated seats will not turn
on during a remote start unless they are
enabled in vehicle personalization. See
Remote Vehicle Start020 and
Vehicle Personalization 0131.Rear Seats
Rear Seat Reminder
If equipped, the message REAR SEAT
REMINDER LOOK IN REAR SEAT displays
under certain conditions indicating there
may be an item or passenger in the rear
seat. Check before exiting the vehicle.
This feature will activate when a second row
door is opened while the vehicle is on or up
to 10 minutes before the vehicle is turned
on. There will be an alert when the vehicle
is turned off. The alert does not directly
detect objects in the rear seat; instead,
under certain conditions, it detects when a
rear door is opened and closed, indicating
that there may be something in the
rear seat.
The feature is active only once each time
the vehicle is turned on and off, and will
require reactivation by opening and closing
the second row doors. There may be an
alert even when there is nothing in the rear
seat; for example, if a child entered the
vehicle through the rear door and left the
vehicle without the vehicle being shut off.
The feature can be turned on or off. See
Vehicle Personalization 0131.
Folding the Rear Seat Cushion
Either side of the rear seat cushion can be
folded up for added cargo space.
Caution
Folding a rear seat with the seat belts
still fastened may cause damage to the
seat or the seat belts. Always unbuckle
the seat belts and return them to their
normal stowed position before folding a
rear seat.
Make sure that nothing is on the seat
cushion.
To fold the seat, slowly pull the seat
cushion up.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
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54 Seats and Restraints
To return the seat to the normal seating
position, slowly pull the seat cushion down.
{Warning
A seat belt that is improperly routed, not
properly attached, or twisted will not
provide the protection needed in a crash.
The person wearing the belt could be
seriously injured. After raising the rear
seatback, always check to be sure that
the seat belts are properly routed and
attached, and are not twisted.
Heated Rear Seats
{Warning
If you cannot feel temperature change or
pain to the skin, the seat heater may
cause burns. See the Warning under
Heated and Ventilated Front Seats052.
If available, the buttons are on the rear of
the center console. To operate, the engine
must be running.
Press
MorLto heat the left or right
outboard seat cushion. An indicator on the
climate control display appears when this
feature is on.
This feature turns on at the highest setting.
With each press of the button, the heated
seat changes to the next lower setting, and
then the off setting. Three lights indicate
the highest setting, and one light indicates
the lowest. If the heated seats are on high,
the level may automatically be lowered
after approximately 30 minutes.
Seat Belts
This section describes how to use seat belts
properly, and some things not to do.
{Warning
Do not let anyone ride where a seat belt
cannot be worn properly. In a crash,
if you or your passenger(s) are not
wearing seat belts, injuries can be much
worse than if you are wearing seat belts.
You can be seriously injured or killed by
hitting things inside the vehicle harder or
by being ejected from the vehicle. In
addition, anyone who is not buckled up
can strike other passengers in the vehicle.
It is extremely dangerous to ride in a
cargo area, inside or outside of a vehicle.
In a collision, passengers riding in these
areas are more likely to be seriously
injured or killed. Do not allow passengers
to ride in any area of the vehicle that is
not equipped with seats and seat belts.
Always wear a seat belt, and check that
all passenger(s) are restrained
properly too.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
60 Seats and Restraints
But if a seat belt is not long enough, your
dealer will order you an extender. When
you go in to order it, take the heaviest coat
you will wear, so the extender will be long
enough for you. To help avoid personal
injury, do not let someone else use it, and
use it only for the seat it is made to fit. The
extender has been designed for adults.
Never use it for securing child restraints. For
more information on the proper use and fit
of seat belt extenders see the instruction
sheet that comes with the extender.
Safety System Check
Periodically check the seat belt reminder,
seat belts, buckles, latch plates, retractors,
shoulder belt height adjusters (if equipped),
and seat belt anchorages to make sure they
are all in working order. Look for any other
loose or damaged seat belt system parts
that might keep a seat belt system from
performing properly. See your dealer to
have it repaired. Torn, frayed, or twisted
seat belts may not protect you in a crash.
Torn or frayed seat belts can rip apart under
impact forces. If a belt is torn or frayed,
have it replaced immediately. If a belt is
twisted, it may be possible to untwist byreversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. See
Seat Belt Reminders 0113.
Keep seat belts clean and dry. See Seat Belt
Care 060.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
(Continued)
Warning (Continued)
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any
crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced.