2021 CHEVROLET SILVERADO 1500 change time

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
434 Customer Information
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.
Collision Damage Repair
If the vehicle is involved in a collision and it
is damaged, have the damage repaired by a
qualified technician using the proper
equipment and quality replacement parts.Poorly performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts
made with the same materials and
construction methods as the parts with
which the vehicle was originally built.
Genuine GM Collision parts are the best
choice to ensure that the vehicle's designed
appearance, durability, and safety are
preserved. The use of Genuine GM parts can
help maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses
in prior crashes. In most cases, the parts
being recycled are from undamaged sections
of the vehicle. A recycled original equipment
GM part may be an acceptable choice to
maintain the vehicle's originally designed
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
436 Customer Information
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference. 2. The device must accept any interference
received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
OnStar 441
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
442 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0436.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
OnStar 443
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0317. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Connected Services 447
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.chevrolet.com. Message and data rates
may apply.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Index 453
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Hazard Warning Flashers . . . . . . . . . . . . . . . . .142
HD Radio Technology . . . . . . . . . . . . . . . . . . . . 156
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Head-up Display . . . . . . . . . . . . . . . . . . . . . . . . . .128
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 349
Daytime Running Lamps (DRL) . . . . . . . . . . 141
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Headlamps, Front Turn Signal,Sidemarker, and Parking Lamps . . . . . . 349
High-Beam On Light . . . . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . . . . . . . . . . . 141
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 123
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 100
Heated and Ventilated Front Seats . . . . . . . .52
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 123
Hill and Mountain Roads . . . . . . . . . . . . . . . . 219
Hill Descent Control (HDC) . . . . . . . . . . . . . . . 249 Hill Descent Control Light . . . . . . . . . . . . . . . . . 119
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 247
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
How to Wear Seat Belts Properly . . . . . . . . . .55
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
I
If the System Needs Service . . . . . . . . . . . . . . 175
Ignition Positions . . . . . . . . . . . . . . . . . . . 229, 230
Ignition Transmission Lock Check . . . . . . . . 346
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 119
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Infants and Young Children, Restraints . . . . .72
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 436
Infotainment System . . . . . . . . . . . . . . . . . . . . 439
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 106
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 38
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 148
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Jump Starting - North America . . . . . . . . . . . 391
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . 10, 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 9
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 362
Lamps Auxiliary Roof Mounted Lamp . . . . . . . . . 144
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 141
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 139
Exterior Lamps Off Reminder . . . . . . . . . . . 141
Exterior Lighting Battery Saver . . . . . . . . 147
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 279
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . .281
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .57
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 88
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Index 459
Turn and Lane-Change Signals . . . . . . . . . . . .143
Turn SignalBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 350
U
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . . . 96
Uniform Tire Quality Grading . . . . . . . . . . . . 377
Universal Remote System . . . . . . . . . . . . . . . . 136Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Using the Navigation System . . . . . . . . . . . . 163
Using the System . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Identification Number (VIN) . . . . . . . . . . . . 423
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Personalization . . . . . . . . . . . . . . . . . . . . . . . . . 131
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . . 131
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 119
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Vehicle Data Recording and Privacy . . . . . . 437
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . . .174
Vehicle Security
Steering Column Lock . . . . . . . . . . . . . . . . . . . 32
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . 175
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 113
W
Warning Brake System Light . . . . . . . . . . . . . . . . . . . . . 117
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Warnings
Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . 142
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Wheels Alignment and Tire Balance . . . . . . . . . . . . 379
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 When It Is Time for New Tires . . . . . . . . . . . 375
Where to Put the Restraint . . . . . . . . . . . . . . . 76
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Windshield
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . 101
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Wiper Blade Replacement . . . . . . . . . . . . . . . . 347
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . . 103