2021 CHEVROLET SILVERADO 1500 towing

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
394 Vehicle Care
vehicle has one. Negative (−) will go to a
heavy, unpainted metal engine part or to
a remote negative (−) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(−) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (−) cable to the negative (−)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the remote positive (+) terminal
of the vehicle with the discharged
battery.
8. Do not let the other end touch metal. Connect it to the positive (+) terminal of
the good battery. Use a remote
positive (+) terminal if the vehicle
has one.
9. Connect one end of the black negative (−) cable to the negative (−) terminal of
the good battery. Use a remote negative
(−) terminal if the vehicle has one.
Do not let the other end touch anything
until the next step. 10. Connect the other end of the negative
(−) cable to the remote negative (−)
terminal to the discharged battery.
11. Start the vehicle with the good battery and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Vehicle Care 395
GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the
ground. Dolly towing is towing the vehicle
with two wheels on the ground and two
wheels on a dolly.
Here are some important things to consider
before recreational vehicle towing:
.Before towing the vehicle, become
familiar with the local laws that apply to
recreational vehicle towing. These laws
may vary by region.
.The towing capacity of the towing
vehicle. Read the tow vehicle
manufacturer's recommendations.
.How far the vehicle can be towed. Some
vehicles have restrictions on how far and
how long the vehicle can be towed.
.Whether the vehicle has the proper
towing equipment. See your dealer or
trailering professional for additional
advice and equipment recommendations.
.Whether the vehicle is ready to be towed.
Just as preparing the vehicle for a long
trip, make sure the vehicle is prepared to
be towed.
Follow the tow vehicle manufacturer’s
instructions. See your dealer or trailering
professional for additional advice and
equipment recommendations.
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
396 Vehicle Care
Dinghy Towing (Two-Wheel-Drive
Vehicles and Vehicles with a
Single-Speed Transfer Case)
Caution
If a vehicle with two-wheel drive or a
single-speed transfer case is towed with
all four wheels on the ground, the
drivetrain components could be damaged.
The repairs would not be covered by the
vehicle warranty.
Two-wheel-drive vehicles and vehicles with a
single-speed transfer case should not be
towed with all four wheels on the ground.
Dinghy Towing (Vehicles with a
Two-Speed Transfer Case)
Only dinghy tow four-wheel-drive vehicles
with a two-speed transfer case that have an
N (Neutral) and a 4
n(Four-Wheel Drive
Low) setting.
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can allow
the vehicle to move even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
and use wheel blocks before shifting the
transfer case to N (Neutral). To dinghy tow:
1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0241.
5. With the engine running, release the parking brake and verify that the
transfer case is in N (Neutral) by shifting
the transmission to D (Drive) and then to
R (Reverse). There should be no
movement while shifting the
transmission.
6. Shift the transmission to D (Drive).
7. If equipped with an ignition key, turn the ignition to ACC/ACCESSORY.
If equipped with Keyless Access, turn the
engine off. Disregard the Shift to P (Park)
DIC message. See Ignition Positions
(Keyless Access) 0230 or
Ignition Positions (Key Access) 0229.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Vehicle Care 397
{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash.
8. Disconnect the negative (–) battery cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0342.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
10. Move the steering wheel to make sure the steering column is unlocked.
11. If the vehicle has an ignition key, keep it in the towed vehicle in ACC/ACCESSORY
to prevent the steering column from
locking. If the vehicle is equipped with Keyless Access, keep the RKE transmitter
outside of the vehicle and manually lock
the doors. Access the vehicle by using
the key in the door lock. See
Door Locks
0 21.
Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North America 0342.
3. Turn on the ignition with the engine off. For vehicles with a key, turn the ignition
to ON/RUN with the engine off. If the
vehicle is equipped with Keyless Access,
with your foot off the brake pedal, press
and hold ENGINE START/STOP for
five seconds until the green light comes
on in the button. See Ignition Positions
(Keyless Access) 0230 or
Ignition Positions (Key Access) 0229.
4. Set the parking brake. See Electric
Parking Brake 0246.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral). 7. Shift the transfer case to 2
m(Two-Wheel
Drive High). When the shift to 2
m
(Two-Wheel Drive High) is complete, the
light in the instrument cluster will stop
flashing and stay lit. See
Four-Wheel-Drive Light 0118.
8. Start the engine. Check that the vehicle is in 2
m(Two-Wheel Drive High) by
starting the engine and shifting the
transmission to D (Drive) and then to
R (Reverse). There should be movement
of the vehicle while shifting.
9. Shift the transmission to P (Park) and turn off the ignition.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets. The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
398 Vehicle Care
Dolly TowingCaution
Do not tow this vehicle with two wheels
on the ground, or vehicle damage could
occur. This damage would not be covered
by the vehicle warranty.
Dolly towing this vehicle is not allowed with
either the front or the rear tires on the
ground for two-wheel drive or four-wheel
drive, regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0418.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
{Warning
Do not power wash any part of the
vehicle’s interior, including the vinyl floor
covering. This could damage safety and
other systems in the vehicle, which
would not be covered by the vehicle
warranty.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Service and Maintenance 409
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0222.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (Except 6.2L
V8 Engine) 0283 or
Recommended Fuel (6.2L V8 Engine)
0 283.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather
.Mainly driven in hilly or mountainous
terrain
.Frequently towing a trailer
.Used for high speed or competitive
driving
.Used for taxi, police, or delivery service
Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See Doing Your
Own Service Work 0322.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 329.
Once a Month
.Check the tire inflation pressures,
including the spare. See Tire Pressure
0 367.
.Inspect the tires for wear. See Tire
Inspection 0374.
.Check the windshield washer fluid level.
See Washer Fluid 0339.
Engine Oil Change
When the CHANGE ENGINE OIL SOON
message displays, have the engine oil
and filter changed within the next
1 000 km/600 mi. If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service for
up to a year. The engine oil and filter must
be changed at least once a year and the oil
life system must be reset. Your trained
dealer technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. See Engine Oil Life System 0331.
Engine Air Filter Change
When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the engine
air filter should be replaced at the earliest
convenience. Reset the engine air filter life
system after the engine air filter is replaced.
See Engine Air Filter Life System 0332.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
432 Customer Information
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Customer Information 435
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing see
Roadside
Assistance Program 0431.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 065.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits