Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
28 Keys, Doors, and Windows
To open the inner tailgate, press the upper
touch pad on the tailgate handle after
unlocking all doors. Pull the top of the
tailgate to open.
Caution
Do not open the inner tailgate with the
primary tailgate open if there is a hitch
ball or trailer attached. This may damage
the tailgate.
To close the inner tailgate with the primary
tailgate closed, firmly push or pull it upward
until it latches. Pull it back to be sure it is
latched securely.
To close the inner tailgate with the primary
tailgate open:
.Hold the primary tailgate and firmly close
the inner tailgate.
.Raise the inner tailgate so it meets the
primary tailgate and close together at the
same time.
When using the tailgate step as a load stop,
the load must be secured as the load could
shift. See Cargo Tie-Downs 097.
Tailgate Step
{Warning
To avoid personal injury, keep hands
away from the hinges when operating
the tailgate step. With the primary and inner tailgates open,
the tailgate step can be lowered to access
the pickup bed.
Using the Step
Caution
When using the tailgate as a step, the
load rating is 170 kg (375 lb), which
includes a person and cargo. Overloading
the tailgate step can cause damage to
the tailgate system.
.To lower the tailgate step, press the
button at the center of the step. Make
sure it lowers to the fully open position.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
30 Keys, Doors, and Windows
When applying any load to the tailgate,
distribute the weight evenly across the
width of the tailgate. This applies to all
tailgate types.
.Use a load-distributing member (1).
.Secure the ramp to the bumper (2).
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps, when
enabled, will extend when the door is
opened. They will retract three seconds after
the door is closed or immediately if the
vehicle starts moving.
Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse direction if there is an
obstruction. If possible, carefully remove the
obstruction, then open and close the door
on the same side to complete the motion.
If the obstruction is not cleared, the assist
steps remain extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park) and unlock
the doors.
2. Kick the switch to extend the power assist step to the tire. A Driver
Information Center (DIC) message
displays. 3. Kick the switch again to return to normal
operation.
Center Stack Switch
The power assist steps can be extended to
the tire by pressing
j. When extending
the steps with
j, the kick switch is
disabled. The vehicle must be in P (Park) or
N (Neutral).
To extend the steps:
.Pressjto extend both steps. A DIC
message displays.
.Pressjagain to extend to the tire.
A DIC message displays.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Keys, Doors, and Windows 33
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in your vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
you may not be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on. If the engine does not
start and the security light stays on, there is
a problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the RKE
transmitter appears to be undamaged, try
another transmitter. Or, you may try placing
the transmitter in the transmitter pocket
located in the center console. SeeRemote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
If the ignition mode will not change with
the other transmitter or with the
transmitter in the transmitter pocket, your
vehicle needs service. If the ignition does change modes, the first transmitter may be
faulty. See your dealer who can service the
theft-deterrent system and have a new RKE
transmitter programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement RKE transmitters.
Up to eight transmitters can be
programmed for the vehicle. To program
additional transmitters, see "Programming
Transmitters to the Vehicle" under
Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013
Do not leave the transmitter or device that
disarms or deactivates the vehicle theft
system in the vehicle.
When equipped with a key, if the engine
still does not start, and the key appears to
be undamaged, try another ignition key.
It may be necessary to check the fuse. See
Fuses and Circuit Breakers 0353. If the
engine still does not start with the other
key, the vehicle needs service. If the vehicle
does start, the first key may be faulty. See
your dealer. It is possible for the
immobilizer system to learn new or
replacement keys. Up to eight keys can be
programmed for the vehicle. To program additional keys, see
Keys (Key Access)07or
Keys (Keyless Access) 09. Do not leave the
key or device that disarms or deactivates
the vehicle theft system in the vehicle.
See your dealer to get a new key blank cut
exactly as the ignition key that operates the
system.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
Standard Mirrors
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
40 Keys, Doors, and Windows
{Warning
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
Troubleshooting
See your dealer for service if a blue screen
and
3are displayed in the mirror, and
the display shuts off. Also, push the tab as
indicated to return to the automatic
dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Keys, Doors, and Windows 41
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Manual Windows
If equipped, turn the hand crank on each
door to manually raise or lower the manual
windows.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the Remote Keyless
Entry (RKE) transmitter or keys in a
vehicle with children. When there are
children in the rear seat, use the window
lockout button to prevent operation of
the windows. SeeKeys (Key Access)07
or
Keys (Keyless Access) 09.
The power windows work when the ignition
is on, in ACC/ACCESSORY, or when Retained
Accessory Power (RAP) is active. See
Retained Accessory Power (RAP) 0235.
Using the window switch, press to open or
pull to close the window.
The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Window Lockout
With Power Folding Mirrors, Without Similar
This feature stops the rear door passenger
window switches from working except from
the driver position.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
42 Keys, Doors, and Windows
Press2to engage the rear window
lockout feature. The indicator light is on
when engaged.
Press
2again to disengage.
Windows Express Movement
All windows can be opened without holding
the window switch. Press the switch down
fully and quickly release to express open the
window.
If equipped, pull the window switch up fully
and quickly release to express close the
window.
Briefly press or pull the window switch in
the same direction to stop that window’s
express movement.
Express Window Down
L: If equipped, this button will be on the
center stack.
Press and hold
Lto open all windows.
Release
Lto stop all movement.
Use the power window switches to close
each window.
Window Automatic Reversal System
The express-close feature will reverse
window movement if it comes in contact
with an object. Extreme cold or ice could
cause the window to auto-reverse. The
window will operate normally after the
object or condition is removed.
Automatic Reversal System Override
{Warning
If automatic reversal system override is
active, the window will not reverse
automatically. You or others could be
injured and the window could be
damaged. Before using automatic reversal
system override, make sure that all
people and obstructions are clear of the
window path.
When the engine is on, override the
automatic reversal system by pulling and
holding the window switch if conditions
prevent it from closing.
Programming the Power Windows
Programming may be necessary if the
vehicle battery has been disconnected or
discharged. If the window is unable to
express-up, program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and continue
to pull the switch briefly after the
window has fully closed.
4. Open the window and continue to press the switch briefly after the window has
fully opened.
Remote Window Operation
If equipped, this feature allows the windows
to be opened remotely. If enabled in vehicle
personalization, press and hold
Kon the
RKE transmitter. See Vehicle Personalization
0 131.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Seats and Restraints 45
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . 45
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . 46
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Power Seat Adjustment . . . . . . . . . . . . . . . . 47
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . 48
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 48
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated and Ventilated Front Seats . . . . . 52
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . 54
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How to Wear Seat Belts Properly . . . . . . . 55
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 57
Seat Belt Use During Pregnancy . . . . . . . . 59
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 59
Safety System Check . . . . . . . . . . . . . . . . . . . 60
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Where Are the Airbags? . . . . . . . . . . . . . . . . 62
When Should an Airbag Inflate? . . . . . . . . 63
What Makes an Airbag Inflate? . . . . . . . . 64
How Does an Airbag Restrain? . . . . . . . . . 64
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Passenger Sensing System . . . . . . . . . . . . . 66
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 69
Airbag System Check . . . . . . . . . . . . . . . . . . . 70
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Infants and Young Children . . . . . . . . . . . . . 72
Child Restraint Systems . . . . . . . . . . . . . . . . 74
Where to Put the Restraint . . . . . . . . . . . . . 76
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 77
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . 88
Securing Child Restraints (With the Seat Belt in the Center Front Seat) . . . . . . . . 92
Securing Child Restraints (With the Seat Belt in the Front Passenger Seat) . . . . . 92
Head Restraints
{
Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
Front Seats
The vehicle's front seats have adjustable
head restraints in the outboard seating
positions.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
46 Seats and Restraints
Adjust the head restraint so that the top of
the restraint is at the same height as the
top of the occupant's head. This position
reduces the chance of a neck injury in a
crash.
To raise or lower the head restraint, press
the button on the side of the head restraint
and pull up or push the head restraint down
and release the button.
Pull and push on the head restraint after the
button is released to make sure that it is
locked in place.
The front seat outboard head restraints are
not removable.
Rear Head Restraints
The vehicle’s rear seat has head restraints in
the outboard seating positions that cannot
be adjusted.
The head restraint can be folded forward to
allow for better visibility when the rear seat
is unoccupied. To fold the head restraint,
press the button on the side of the head
restraint.
When an occupant is in the seat, always
return the head restraint to the upright
position until it locks into place. Push and
pull on the head restraint to make sure that
it is locked.If you are installing a child restraint in the
rear seat, see
Lower Anchors and Tethers for
Children (LATCH System) 077.
Center Headrest
The vehicle’s rear seat may be equipped
with a headrest in the center seating
position that cannot be adjusted.
If you are installing a child restraint in the
rear seat, see Lower Anchors and Tethers for
Children (LATCH System) 077.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.