Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
174 Infotainment System
Global Positioning System (GPS)
If equipped, the position of the vehicle is
determined by using satellite signals, various
vehicle signals, and map data.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
The GPS shows the current position of the
vehicle using signals sent by GPS satellites.
When the vehicle is not receiving signals
from the satellites, a symbol appears in the
status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0174 and
If the System Needs Service 0175.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during high-speed
driving.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
176 Infotainment System
command. Another example of a one-shot
Destination Entry command is,“Directions to
Place of Interest at
commands do not work, try saying, “Take
me to Place of Interest” or“Find address”
and the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain. Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode under
Settings
0 186.
There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control,
the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Infotainment System 193
limit the use of others. The Report Card will
record vehicle data about driving behavior
that can be viewed later. When the vehicle
is started with a registered key, the Driver
Information Center (DIC) displays a message
that Teen Driver is active.
To access:1. Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.
2. Create a Personal Identification Number (PIN) by choosing a four-digit PIN.
Re-enter the PIN to confirm. To change
the PIN, touch Change PIN.
The PIN is required to:
.Register or unregister keys.
.Change Teen Driver settings.
.Change or clear the Teen Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen Driver and
assign restrictions to the key:
Any vehicle key can be registered, up to a
maximum of eight keys. Label the key to
tell it apart from the other keys.
For a pushbutton start system: 1. Start the engine. 2. For automatic transmissions, the vehicle
must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key you wish to register in
the transmitter pocket. The key does not
need to be the one that started the
vehicle. See Remote Keyless Entry (RKE)
System Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013 for
transmitter pocket location.
6. From the Teen Driver menu, touch Setup Keys..If the transmitter key has not
previously been registered, the option
to add the key displays. Touch Setup
and a confirmation message displays.
Teen Driver restrictions will be
applied whenever this key is used to
operate the vehicle.
.If the transmitter key has already
been registered, the option to
remove the key displays. If Remove is
touched, the transmitter key is no longer registered. A confirmation
message displays, and Teen Driver
restrictions will not be applied if this
transmitter key is used to operate
the vehicle.
In vehicles with a pushbutton start system,
if a Teen Driver and a non-Teen Driver key
are both present at start up, the vehicle will
recognize the non-Teen Driver key to start
the vehicle. The Teen Driver settings will not
be active.
For a keyed ignition system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Touch Setup Keys. The system displays instructions for registering or
unregistering a key. A confirmation
message displays.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Driving and Operating 211
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 212
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . 212
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 213
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 213
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 213
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 214
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . 215
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 215
Driving on Wet Roads . . . . . . . . . . . . . . . . . 219
Hill and Mountain Roads . . . . . . . . . . . . . . 219
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 220
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . . 221
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 222
Truck-Camper Loading Information . . . . 226
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 228
Ignition Positions (Key Access) . . . . . . . . 229
Ignition Positions (Keyless Access) . . . . . 230
Starting the Engine . . . . . . . . . . . . . . . . . . . . 232
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 233
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 234
Retained Accessory Power (RAP) . . . . . . . 235
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 235
Shifting out of Park . . . . . . . . . . . . . . . . . . . 236Parking over Things That Burn . . . . . . . . . 237
Active Fuel Management . . . . . . . . . . . . . . 237
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 237
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 237
Running the Vehicle While Parked . . . . . 238
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 238
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 240
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 241
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 241
Brakes
Electric Brake Boost . . . . . . . . . . . . . . . . . . . 245
Antilock Brake System (ABS) . . . . . . . . . . 246
Electric Parking Brake . . . . . . . . . . . . . . . . . 246
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 247
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Hill Descent Control (HDC) . . . . . . . . . . . . 249
Driver Mode Control . . . . . . . . . . . . . . . . . . 250
Limited-Slip Differential . . . . . . . . . . . . . . . . 253
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 254
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 254
Adaptive Cruise Control (Camera) . . . . . . 256
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 264
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Assistance Systems for Driving . . . . . . . . 274
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 276
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 279
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 279
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . 281
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Recommended Fuel (Except 6.2L V8 Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Recommended Fuel (6.2L V8 Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 284
Fuels in Foreign Countries . . . . . . . . . . . . . 284
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 284
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 284
Filling the Tank (Pickup Model) . . . . . . . . 285
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
212 Driving and Operating
Filling the Tank (Chassis CabModel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Filling a Portable Fuel Container . . . . . . . 288
Trailer Towing
General Towing Information . . . . . . . . . . 288
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 288
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 292
Towing Equipment . . . . . . . . . . . . . . . . . . . . 296
Trailer Sway Control (TSC) . . . . . . . . . . . . . 305
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 306
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 317
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Pickup Conversion to Chassis Cab . . . . . . 319
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
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Driving and Operating 215
2. Turn the steering wheel aboutone-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues —such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be used for
off-road driving. Vehicles without four-wheel
drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR) tires must
not be driven off-road except on a level,
solid surface. For contact information about
the original equipment tires, see the
warranty manual.
One of the best ways for successful off-road
driving is to control the speed.
{Warning
When driving off-road, bouncing and
quick changes in direction can easily
throw you out of position. This could
cause you to lose control and crash. You
and your passengers should always wear
seat belts.
Before Driving Off-Road
.Have all necessary maintenance and
service work completed.
.Fuel the vehicle, fill fluid levels, and check
inflation pressure in all tires, including the
spare, if equipped.
.Read all the information about
four-wheel-drive vehicles in this manual.
.Remove any underbody air deflector,
if equipped. Re-attach the air deflector
after off-road driving.
.Know the local laws that apply to off-road
driving.
To gain more ground clearance if needed, it
may be necessary to remove the front fascia
lower air dam, if equipped. However, driving
without the air dam reduces fuel economy.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
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Driving and Operating 217
{Warning
If the vehicle has the two-speed
automatic transfer case, shifting the
transfer case to N (Neutral) can cause
your vehicle to roll even if the
transmission is in P (Park). This is because
the N (Neutral) position on the transfer
case overrides the transmission. You or
someone else could be injured. If leaving
the vehicle, set the parking brake and
shift the transmission to P (Park). Shift
the transfer case to any position but
N (Neutral).
.When driving down a hill, keep the
vehicle headed straight down. Use a low
gear because the engine will work with
the brakes to slow the vehicle and help
keep the vehicle under control.
{Warning
Heavy braking when going down a hill
can cause your brakes to overheat and
fade. This could cause loss of control and
you or others could be injured or killed.(Continued)
Warning (Continued)
Apply the brakes lightly when descending
a hill and use a low gear to keep vehicle
speed under control.
If a brake fade condition is detected, a DIC
warning message is displayed. Adjust brake
pedal use and shift to a lower transmission
gear to reduce braking.
If the brakes continue to fade to a severe
condition, additional DIC messages are
displayed. The brake system warning light
will illuminate, and the vehicle speed may
be limited. See Brake System Warning Light
0 117.
If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the parking brake.
2. Shift into P (Park) and then restart the engine.
.If driving uphill when the vehicle
stalls, shift to R (Reverse), release the
parking brake, and back
straight down.
.Never try to turn the vehicle around.
If the hill is steep enough to stall the
vehicle, it is steep enough to cause it
to roll over.
.If you cannot make it up the hill,
back straight down the hill.
.Never back down a hill in N (Neutral)
using only the brake. The vehicle can
roll backward quickly and you could
lose control.
.If driving downhill when the vehicle
stalls, shift to a lower gear, release
the parking brake, and drive straight
down the hill.
3. If the vehicle cannot be restarted after stalling, set the parking brake, shift into
P (Park), and turn the vehicle off.
3.1. Leave the vehicle and seek help.
3.2. Stay clear of the path the vehicle would take if it rolled downhill.
.Avoid turns that take the vehicle across
the incline of the hill. A hill that can be
driven straight up or down might be too
steep to drive across. Driving across an
incline puts more weight on the downhill
wheels, which could cause a downhill
slide or a rollover.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
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218 Driving and Operating
.Surface conditions can be a problem.
Loose gravel, muddy spots, or even wet
grass can cause the tires to slip sideways,
downhill. If the vehicle slips sideways, it
can hit something that will trip it—a
rock, a rut, etc. —and roll over.
.Hidden obstacles can make the steepness
of the incline more severe. If a rock is
driven across with the uphill wheels, or if
the downhill wheels drop into a rut or
depression, the vehicle can tilt even more.
.If an incline must be driven across, and
the vehicle starts to slide, turn downhill.
This should help straighten out the
vehicle and prevent the side slipping.
{Warning
Getting out of the vehicle on the
downhill side when stopped across an
incline is dangerous. If the vehicle rolls
over, you could be crushed or killed.
Always get out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud —the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck. Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
(Continued)
Warning (Continued)
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts.
If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is
under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads” later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard. Re-install underbody air
deflector and air dam if removed.