Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
158 Infotainment System
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km
(10 to 40 mi). Although the radio has a
built-in electronic circuit that automatically
works to reduce interference, some static
can occur, especially around tall buildings or
hills, causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.
Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, and GPS (Global Positioning
System), depending on the equipped
options. Keep clear of obstructions for clear
reception. If the vehicle has a sunroof, and it
is open, reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
This vehicle is equipped with two USB ports
in the center console under the armrest and
another two in the center stack. These ports
are for data and charging.
There may also be two USB ports for
charging only at the rear of the center
console.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Infotainment System 161
When a list of songs, albums, artists,
or other types of media display, a vertical
keyboard appears on one side of the list and
a scroll bar on the other side. When using
the vertical keyboard, touch the beginning
character of the desired name to display the
zoom bubble of that character. Release the
finger from the infotainment display and
the zoom bubble disappears.
Touch the scroll bar to move the list up
and down.
File System and Naming
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.Supported Apple Devices
To view supported devices in USA, see
my.chevrolet.com\learned.
Loss of Audio
If a phone currently paired over Bluetooth is
plugged in with a USB cable, the system will
automatically mute the phone audio.
Playback can be resumed by changing the
audio source from Bluetooth to USB cable.
Source USB from the Media icon on the
infotainment display to resume playback.
Other phones such as Android phones may
have a similar reaction.
Bluetooth Streaming Audio and Voice
Recognition
See
Bluetooth Audio 0162 for information
using voice recognition with Bluetooth
streaming audio.
Make sure all devices have the latest
software downloaded.
Auxiliary Jack
If equipped, this vehicle may have an
auxiliary input jack. This may be located in
the center stack or center console under the
armrest. Possible auxiliary audio sources
include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.
If an auxiliary device has already been
connected, but a different source is currently
active, press MEDIA on the center stack or
touch the Media icon on the infotainment
display to scroll through audio source
menus, until the AUX Input source appears.
Playing from the AUX Port
An auxiliary device is played through the
audio system and controlled through the
device itself.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
450 Index
CargoTie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 96
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . . . 352
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Charging System Light . . . . . . . . . . . . . . . . . . . . 115
Check
Engine Light (Malfunction Indicator) . . . . 116
Ignition Transmission Lock . . . . . . . . . . . . . 346
Child Restraints Infants and Young Children . . . . . . . . . . . . . 72
Lower Anchors and Tethers for
Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88, 92
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Climate Control Systems . . . . . . . . . . . . . . . . . 204 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 204
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 206 Climate Control Systems (cont'd)
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 106
Collision Damage Repair . . . . . . . . . . . . . . . . . 434
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 446
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Traction and Electronic Stability . . . . . . . 248
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 213
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 151
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 112
Engine Temperature Warning Light . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Courtesy Transportation Program . . . . . . . . 433
Coverage Explanations . . . . . . . . . . . . . . . . . . . . 175
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 256
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 430 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Text Telephone (TTY) Users . . . . . . . . . . . . 430
Customer Information Publications Ordering Information . . . . . 436
Customer Satisfaction Procedure . . . . . . . . . 428
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 434
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 439
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 438
Database Coverage Explanations . . . . . . . . . . 175
Daytime Running Lamps (DRL) . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 213
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 447
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Index 457
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . . . . . . 437
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 437
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 436
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Safety System Check . . . . . . . . . . . . . . . . . . . . . 60
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Scheduling Appointments . . . . . . . . . . . . . . . . 433
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How to Wear Seat Belts Properly . . . . . . . 55
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 57
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Replacing after a Crash . . . . . . . . . . . . . . . . . 60
Use During Pregnancy . . . . . . . . . . . . . . . . . . 59
Seats Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 46
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 45
Heated and Ventilated Front . . . . . . . . . . . . 52
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Lumbar Adjustment, Front . . . . . . . . . . . . . . 48
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Power Adjustment, Front . . . . . . . . . . . . . . . 47
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 48 Seats (cont'd)
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . 96
Securing Child Restraints . . . . . . . . . . . . . . 88, 92
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Accessories and Modifications . . . . . . . . . 322
Climate Control System . . . . . . . . . . . . . . . . 204
Doing Your Own Work . . . . . . . . . . . . . . . . . 322
Maintenance Records . . . . . . . . . . . . . . . . . . 422
Maintenance, General Information . . . . . 408
Parts Identification . . . . . . . . . . . . . . . . . . . . . 423
Scheduling Appointments . . . . . . . . . . . . . . 433
Service Electric Parking Brake Light . . . . . . . 118
Services Special Application . . . . . . . . . . . . . . . . . . . . . 415
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . . 175
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 69
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Shift Lock Control Function Check, Automatic Transmission . . . . . . . . . . . . . . . . 346
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 279 Signals, Turn and Lane-Change . . . . . . . . . . . .143
Snow Plow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . 155
Special Application Services . . . . . . . . . . . . . . .415
Specifications and Capacities . . . . . . . . . . . . . 424
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . 20
Starter Switch Check . . . . . . . . . . . . . . . . . . . . . 346
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 232
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 100
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . 100
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . 100
Steering Column Lock . . . . . . . . . . . . . . . . . . . . . .32
Steering Wheel Controls . . . . . . . . . . . . . . . . . . 151
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 233
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 350
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 96
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96