Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
OnStar 441
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
OnStar 443
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0317. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
450 Index
CargoTie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 96
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . . . 352
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Charging System Light . . . . . . . . . . . . . . . . . . . . 115
Check
Engine Light (Malfunction Indicator) . . . . 116
Ignition Transmission Lock . . . . . . . . . . . . . 346
Child Restraints Infants and Young Children . . . . . . . . . . . . . 72
Lower Anchors and Tethers for
Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88, 92
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Climate Control Systems . . . . . . . . . . . . . . . . . 204 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 204
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 206 Climate Control Systems (cont'd)
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 106
Collision Damage Repair . . . . . . . . . . . . . . . . . 434
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 446
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Traction and Electronic Stability . . . . . . . 248
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 213
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 151
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 112
Engine Temperature Warning Light . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Courtesy Transportation Program . . . . . . . . 433
Coverage Explanations . . . . . . . . . . . . . . . . . . . . 175
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 256
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 430 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Text Telephone (TTY) Users . . . . . . . . . . . . 430
Customer Information Publications Ordering Information . . . . . 436
Customer Satisfaction Procedure . . . . . . . . . 428
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 434
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 439
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 438
Database Coverage Explanations . . . . . . . . . . 175
Daytime Running Lamps (DRL) . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 213
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 447
Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico/Paraguay-14632303) - 2021 - CRC - 11/9/20
Index 453
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Hazard Warning Flashers . . . . . . . . . . . . . . . . .142
HD Radio Technology . . . . . . . . . . . . . . . . . . . . 156
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Head-up Display . . . . . . . . . . . . . . . . . . . . . . . . . .128
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 349
Daytime Running Lamps (DRL) . . . . . . . . . . 141
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Headlamps, Front Turn Signal,Sidemarker, and Parking Lamps . . . . . . 349
High-Beam On Light . . . . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . . . . . . . . . . . 141
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 123
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 100
Heated and Ventilated Front Seats . . . . . . . .52
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 123
Hill and Mountain Roads . . . . . . . . . . . . . . . . 219
Hill Descent Control (HDC) . . . . . . . . . . . . . . . 249 Hill Descent Control Light . . . . . . . . . . . . . . . . . 119
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 247
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
How to Wear Seat Belts Properly . . . . . . . . . .55
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
I
If the System Needs Service . . . . . . . . . . . . . . 175
Ignition Positions . . . . . . . . . . . . . . . . . . . 229, 230
Ignition Transmission Lock Check . . . . . . . . 346
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 119
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Infants and Young Children, Restraints . . . . .72
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 436
Infotainment System . . . . . . . . . . . . . . . . . . . . 439
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 106
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 38
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 148
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Jump Starting - North America . . . . . . . . . . . 391
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . 10, 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 9
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 362
Lamps Auxiliary Roof Mounted Lamp . . . . . . . . . 144
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 141
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 139
Exterior Lamps Off Reminder . . . . . . . . . . . 141
Exterior Lighting Battery Saver . . . . . . . . 147
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 279
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . .281
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .57
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 88
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77