2021 CHEVROLET EXPRESS instrument cluster

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Infotainment System 97
Infotainment System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Theft-Deterrent Feature . . . . . . . . . . . . . . . . 98
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 101
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 102
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 103
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 103
Audio Players
Avoiding Untrusted Media Devices . . . . 103
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . 103
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Trademarks and License Agreements
Trademarks and License Agreements . . . 112
Introduction
Infotainment
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some functions when driving.
Many infotainment features are also
available through the instrument cluster and
steering wheel controls. Before driving:
.Become familiar with the operation,
center stack controls, and infotainment
controls.
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command if equipped with Bluetooth
phone capability.
See Defensive Driving 0121.
To play the infotainment system with the
ignition off, see Retained Accessory Power
(RAP) 0133.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 131
5. Remove the key.
6. Release the brake pedal.
See your dealer if the key can be removed
in any other position.
Retained Accessory Power (RAP) will remain
active. See Retained Accessory Power (RAP)
0 133.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
If equipped with a locking steering column,
the steering can bind with the front wheels
turned off center, which may prevent key
rotation out of LOCK/OFF. If this happens,
move the steering wheel from right to left
while turning the key to ACC/ACCESSORY.
If this does not work, then the vehicle needs
service.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, turn off the
vehicle only in an emergency. In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving:
1. Push the key all the way in toward the steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Continue to hold the brake pedal, then set the parking brake. See Parking Brake
0 141.
7. Push the key all the way in toward the steering column, then turn the ignition
to LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 133.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also

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Driving and Operating 137
Warning (Continued)
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed.
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running. If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See
Shifting Into Park
0 135 and
Engine Exhaust 0136.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 156.
Automatic Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions for the
shift lever.
See “Range Selection Mode” underManual
Mode 0139.
P : This position locks the rear wheels. It is
the best position to use when starting the
engine because the vehicle cannot move
easily. When parked on a hill, especially
when the vehicle has a heavy load, you might notice an increase in the effort to
shift out of P (Park). See
“Torque Lock”
under Shifting Into Park 0135.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0135 and
Driving Characteristics and Towing Tips
0 156.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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140 Driving and Operating
To use this feature:1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the shift lever
to select the desired range of gears for
current driving conditions.
When M (Manual Mode) is selected, the
transmission will downshift and a number
displays in the Driver Information
Center (DIC) next to the M indicating the
current gear.
This number is the highest gear that can be
used. However, the vehicle can automatically
shift to lower gears as it adjusts to driving
conditions. This means that all gears below
that number are available. When 5 (Fifth) is
selected, 1 (First) through 5 (Fifth) gears are
automatically shifted by the vehicle, but
6 (Sixth) cannot be used until the +/−
button on the shift lever is used to change
to the gear.
Grade Braking is not available when Range
Selection Mode is active. See Tow/Haul
Mode 0140.
While using Range Selection Mode, cruise
control and the Tow/Haul Mode can
be used.Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.
Tow/Haul Mode
If equipped, Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling, providing increased performance,
vehicle control, and transmission cooling
when towing or hauling heavy loads.
Turn the Tow/Haul Mode on and off by
pressing the button on the instrument
panel. When Tow/Haul is on, a light on the
instrument cluster will come on.
See Tow/Haul Mode Light 079.
Also see “Tow/Haul Mode” underTowing
Equipment 0167.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is only
enabled while the Tow/Haul Mode is
selected and the vehicle is not in the Range
Selection Mode. See “Tow/Haul Mode”listed
previously and Manual Mode0139. Tow/
Haul Mode Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
To disable or enable Tow/Haul Mode Grade
Braking within the current ignition key cycle,
press and hold the Tow/Haul button for
three seconds.
See Towing Equipment 0167.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 143
If cruise control is being used and traction
control or StabiliTrak/ESC begins to limit
wheel spin, cruise control will disengage.
Cruise control may be turned back on when
road conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. SeeIf the
Vehicle Is Stuck 0126 and “Turning the
Systems Off and On” later in this section.
The indicator light for both systems is in the
instrument cluster. This light will:
.Flash when TCS is limiting wheel spin.
.Flash when StabiliTrak/ESC is activated.
.Turn on and stay on when either system
is not working.
If either system fails to turn on or to
activate, a message displays in the Driver
Information Center (DIC), and
dcomes on
and stays on to indicate that the system is
inactive and is not assisting the driver in
maintaining control. The vehicle is safe to
drive, but driving should be adjusted
accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on and stays
on, the vehicle may need more time to
diagnose the problem. If the condition
persists, see your dealer.
Turning the Systems Off and On
Caution
Do not repeatedly brake or accelerate
heavily when TCS is off. The vehicle
driveline could be damaged.
To turn off only TCS, press and release
g.
The appropriate message will display in the
DIC. To turn TCS on again, press and
release
g.
If TCS is limiting wheel spin when
gis
pressed, the system will not turn off until
the wheels stop spinning.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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144 Driving and Operating
To turn off both TCS and StabiliTrak/ESC,
press and hold
guntil the StabiliTrak/ESC
OFF light
gcomes on and stays on in the
instrument cluster, then release. The
appropriate message will display in the DIC.
To turn TCS and StabiliTrak/ESC on again,
press and release
g. The StabiliTrak/ESC OFF
light
gin the instrument cluster turns off.
StabiliTrak/ESC will automatically turn back
on if the vehicle exceeds 32 km/h (20 mph).
TCS will remain off until
gis pressed or the
ignition is cycled off then on.
The vehicle has a Trailer Sway Control (TSC)
feature and a Hill Start Assist (HSA) feature.
See Trailer Sway Control (TSC) 0170 or
Hill Start Assist (HSA) 0142.
Adding accessories can affect the vehicle
performance. See Accessories and
Modifications 0173.
Locking Rear Axle
Vehicles with a locking rear axle can give
more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature will allow the rear wheel with the
most traction to move the vehicle.
Cruise Control
{
Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads.
If equipped with cruise control, a speed of
about 40 km/h (25 mph) or more can be
maintained without keeping your foot on
the accelerator. Cruise control does not work
at speeds below about 40 km/h (25 mph).
If the Traction Control System (TCS) or
StabiliTrak/Electronic Stability Control (ESC)
system begins to limit wheel spin while
using cruise control, the cruise control
automatically disengages. See Traction
Control/Electronic Stability Control 0142.
When road conditions allow you to safely
use it again, cruise control can be turned
back on. If the brakes are applied, cruise control
disengages.
I:
Press to turn cruise control on or off.
The white indicator comes on in the
instrument cluster when cruise control is
turned on.
+RES : If there is a set speed in memory,
press briefly to resume that speed or press
and hold to accelerate. If cruise control is
already active, use to increase vehicle speed.
SET− :Press briefly to set the speed and
activate cruise control. If cruise control is
already active, use to decrease vehicle
speed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 145
[:Press to disengage cruise control
without erasing the set speed from memory.
Setting Cruise Control
If
Iis on when not in use, the SET− or
+RES button could get pressed and go into
cruise when not desired. Keep
Ioff when
cruise is not being used.
To set a speed:
1. Press
Ito turn the cruise system on.
2. Get up to the desired speed.
3. Press and release SET−.
4. Remove your foot from the accelerator.
The cruise control indicator on the
instrument cluster turns green after cruise
control has been set to the desired speed.
See Instrument Cluster 072.
Resuming a Set Speed
If the cruise control is set at a desired speed
and then the brakes are applied or
[is
pressed, the cruise control is disengaged
without erasing the set speed from memory.
Once the vehicle speed reaches about
40 km/h (25 mph) or more, briefly press
+RES. The vehicle returns to the previous set
speed. Increasing Speed While Using Cruise Control
If the cruise control system is already
activated:
.Press and hold +RES until the desired
speed is reached, then release it.
.To increase vehicle speed in small
increments, briefly press +RES. For each
press, the vehicle goes about
1 km/h (Metric display) or 1 mph (English
display) faster.
The speedometer reading can be displayed
in either English or metric units. See Driver
Information Center (DIC) 082. The
increment value used depends on the units
displayed.
Reducing Speed While Using Cruise Control
If the cruise control system is already
activated:
.Press and hold SET– until the desired
lower speed is reached, then release it.
.To slow down in small increments, briefly
press SET–. For each press, the vehicle
goes about 1 km/h (Metric display) or
1 mph (English display) slower. The speedometer reading can be displayed
in either English or metric units. See
Driver
Information Center (DIC) 082. The
increment value used depends on the units
displayed.
Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the pedal, the vehicle will slow down to the
previous set cruise speed. While pressing the
accelerator pedal or shortly following the
release to override cruise control, briefly
pressing SET– will result in cruise set to the
current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works on hills
depends on the vehicle speed, load, and the
steepness of the hills. When going up steep
hills, you might have to step on the
accelerator pedal to maintain the vehicle
speed. When going downhill, you might
have to brake or shift to a lower gear to
keep your speed down.
If the brake pedal is applied, cruise control
will disengage.

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Driving and Operating 169
1. Ground
2. Left Turn/Brake
3. Reverse Lamps
4. Taillamps
5. Battery Feed
6. Right Turn/Brake
7. Electric Brakes
Electric Brake Control Wiring Provisions
If the vehicle is not equipped with an
integrated trailer brake controller, and the
trailer has electric brakes, a trailer brake
controller needs to be installed on the
vehicle. The brake controller should be
installed by your dealer or a qualified
service center.If equipped, wiring provisions for an
aftermarket electric trailer brake controller
are included with the vehicle as part of the
trailer wiring package. The harness contains
the following circuits:
.Dark Blue: Electric Trailer Brakes
.Red/White: Battery Feed
.Lt Blue/White: Brake Apply Signal
.Black: Ground
There are four blunt cut wires under the
floor carpeting in front of the brake pedal.
It will be necessary to have a technician
connect the 12-volt power to the engine
compartment fuse block.
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. For
instructions on how to enter Tow/Haul
mode, see Tow/Haul Mode 0140.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the
vehicle's Gross Combined Weight Rating
(GCWR). See “Trailer Weight” underTrailer
Towing 0159.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.Through rolling terrain
.In stop-and-go traffic
.In busy parking lots