2021 CHEVROLET EXPRESS CARGO power steering

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 1/4/21
Introduction 5
1.Air Vents 0124.
2. Driver Information Center (DIC) Buttons (Out of View). See Driver Information
Center (DIC) 081.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 093.
Windshield Wiper/Washer 067.
4. Horn 067.
5. Hazard Warning Flashers 092.
6. Instrument Cluster 071.
7. Shift Lever. See Automatic Transmission
0 142.
Manual Mode 0144 (If Equipped).
8. Climate Control Systems 0119.
9. Infotainment. See Overview (AM-FM
Radio) 097 or
Overview (Radio with CD/MP3) 099.
10. Power Outlets 069.
11. USB Port (If Equipped). See Auxiliary
Devices 0108. 12. Power Outlet 110/120 Volt Alternating
Current. See Power Outlets 069.
13. Rear Heating System 0121 (If Equipped).
Lane Departure Warning (LDW) 0157 (If
Equipped).
Forward Collision Alert (FCA) System
0 154 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See Airbag On-Off Switch
0 42.
15. Traction Control/Electronic Stability
Control 0147.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0145.
17. Steering Wheel Controls 066 (If
Equipped).
18. Steering Wheel Adjustment 065 (Out of
View), (If Equipped).
19. Parking Brake Release. See Parking Brake
0 146. 20.
Cruise Control 0149 (If Equipped).
Fast Idle System 0138 (If Equipped).
21. Parking Brake 0146.
22. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 076.
23. Instrument Panel Illumination Control
093.
Dome Lamp Override. See Dome Lamps
0 94.
24. Exterior Lamp Controls 090.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 7
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, and all
locks.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, see
Roadside
Assistance Program 0268.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Seats and Restraints 41
break out of the cover. The inflator, the
airbag, and related hardware are all part of
the airbag module.
For airbag locations, seeWhere Are the
Airbags? 038.
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal
collisions, even belted occupants can contact
the steering wheel or the instrument panel.
In moderate to severe side collisions, even
belted occupants can contact the inside of
the vehicle.
Airbags supplement the protection provided
by seat belts by distributing the force of the
impact more evenly over the
occupant's body.
Rollover capable roof-rail airbags are
designed to help contain the head and chest
of occupants in the outboard seating
positions in the first, second, and third rows,
if equipped. The rollover capable roof-rail
airbags are designed to help reduce the risk
of full or partial ejection in rollover events,
although no system can prevent all such
ejections. But airbags would not help in many types
of collisions, primarily because the
occupant's motion is not toward those
airbags. See
When Should an Airbag Inflate?
0 40.
Airbags should never be regarded as
anything more than a supplement to seat
belts.
What Will You See after an
Airbag Inflates?
After frontal and seat-mounted side impact
airbags (if equipped) inflate, they quickly
deflate, so quickly that some people may
not even realize the airbags inflated.
Roof-rail airbags (if equipped) may still be at
least partially inflated for some time after
they inflate. Some components of the airbag
module may be hot for several minutes. For
location of the airbags, see Where Are the
Airbags? 038.
The parts of the airbag that come into
contact with you may be warm, but not too
hot to touch. There may be some smoke
and dust coming from the vents in the
deflated airbags. Airbag inflation does not
prevent the driver from seeing out of the windshield or being able to steer the
vehicle, nor does it prevent people from
leaving the vehicle.
{Warning
When an airbag inflates, there may be
dust in the air. This dust could cause
breathing problems for people with a
history of asthma or other breathing
trouble. To avoid this, everyone in the
vehicle should get out as soon as it is
safe to do so. If you have breathing
problems but cannot get out of the
vehicle after an airbag inflates, then get
fresh air by opening a window or a door.
If you experience breathing problems
following an airbag deployment, you
should seek medical attention.
The vehicle has a feature that may
automatically unlock the doors (if equipped
with power door locks), turn on the interior
lamps and hazard warning flashers, and shut
off the fuel system after the airbags inflate.
The feature may also activate, without
airbag inflation, after an event that exceeds
a predetermined threshold. After turning the
ignition off and then on again, the fuel
system will return to normal operation; the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 65
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . 65
Steering Wheel Controls . . . . . . . . . . . . . . . 66
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Windshield Wiper/Washer . . . . . . . . . . . . . . 67
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . 70
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . 71
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 72
Engine Coolant Temperature Gauge . . . . 73
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . 73
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 74
Airbag Readiness Light . . . . . . . . . . . . . . . . . 74
Airbag On-Off Light . . . . . . . . . . . . . . . . . . . . . 75
Charging System Light . . . . . . . . . . . . . . . . . 76
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 76 Brake System Warning Light . . . . . . . . . . . . 77
Antilock Brake System (ABS) Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . 78
Lane Departure Warning (LDW) Light . . . 79
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . 79
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . 79
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . 80
Engine Oil Pressure Light . . . . . . . . . . . . . . . 80
Low Fuel Warning Light . . . . . . . . . . . . . . . . 80
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 81
Cruise Control Light . . . . . . . . . . . . . . . . . . . . . 81
Information Displays
Driver Information Center (DIC) . . . . . . . . . 81
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . . 85
Engine Power Messages . . . . . . . . . . . . . . . . 85
Vehicle Speed Messages . . . . . . . . . . . . . . . . 86
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . . 86
Controls
Steering Wheel Adjustment
For vehicles with a tilt steering wheel, the
lever is located on the left side of the
steering column.
To adjust the steering wheel:
1. Pull the lever to move the steering wheel up or down into a comfortable
position.
2. Release the lever to lock the steering wheel in place.
Do not adjust the steering wheel while
driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 85
the tire positions, seeTire Pressure Monitor
System 0218. See Tire Inspection 0221 and
Tire Rotation 0221.
Change Compass Zone
The vehicle may have this feature. To
change the compass zone through the DIC,
see Compass 067.
Calibrate Compass
The vehicle may have this feature. The
compass can be manually calibrated. To
calibrate the compass through the DIC, see
Compass 067.
Blank Display
This display shows no information.
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing
V. The messages that
require immediate action cannot be cleared
until that action is performed. All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
90 Lighting
Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . . . . . . . . . . . 90
Exterior Lamps Off Reminder . . . . . . . . . . . 90
Headlamp High/Low-Beam Changer . . . . . 91
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Daytime Running Lamps (DRL) . . . . . . . . . . 91
Automatic Headlamp System . . . . . . . . . . . 91
Hazard Warning Flashers . . . . . . . . . . . . . . . 92
Turn and Lane-Change Signals . . . . . . . . . . 93
Interior Lighting
Instrument Panel IlluminationControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . 94
Lighting Features
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Battery Load Management . . . . . . . . . . . . . 95
Battery Power Protection . . . . . . . . . . . . . . . 95
Exterior Lighting Battery Saver . . . . . . . . . 95
Exterior Lighting
Exterior Lamp Controls
The exterior lamp control is on the
instrument panel to the left of the steering
wheel.
There are four positions:
O: Briefly turn the control to this position
to turn the automatic headlamps and
Daytime Running Lamps (DRL) off or
back on.
For vehicles first sold in Canada, the off
position only works for vehicles that are
shifted into the P (Park) position.
AUTO : Automatically turns the exterior
lamps on and off, depending on outside
lighting.
;: Turns on the parking lamps including
all lamps, except the headlamps.
2: Turns on the headlamps together with
the parking lamps and instrument panel
lights.
If the headlamps are turned on while the
vehicle is on, the headlamps turn off
automatically 10 minutes after the ignition
is turned off. If the headlamps are turned on
while the vehicle is off, the headlamps will
continue to stay on. To prevent the battery
from being drained, turn the control to the
Oposition.
A warning chime sounds if the driver door is
opened while the ignition switch is off and
the headlamps are on.
To change the headlamps from low beam to
high beam, pull the turn signal lever all the
way toward you. Then release it.
Exterior Lamps Off Reminder
If a door is open, a reminder chime sounds
when the headlamps or parking lamps are
manually turned on and the key is out of
the ignition. To turn off the chime, turn the
headlamp switch to
Oor AUTO and then
back on, or close and re-open the door. In

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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96 Infotainment System
Infotainment System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Theft-Deterrent Feature . . . . . . . . . . . . . . . . 97
Overview (AM-FM Radio) . . . . . . . . . . . . . . . 97
Overview (Radio with CD/MP3) . . . . . . . . . 99
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 102
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 103
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 103
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 104
Audio Players
Avoiding Untrusted Media Devices . . . . 104
CD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . 108
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 112
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Trademarks and License Agreements
Trademarks and License Agreements . . . 117
Introduction
Infotainment
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some functions when driving.
Many infotainment features are also
available through the instrument cluster and
steering wheel controls. Before driving:
.Become familiar with the operation,
center stack controls, and infotainment
controls.
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command if equipped with Bluetooth
phone capability.
See Defensive Driving 0126.
To play the infotainment system with the
ignition off, see Retained Accessory Power
(RAP) 0138.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 125
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 126
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 126
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 127
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 127
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 128
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 128
Driving on Wet Roads . . . . . . . . . . . . . . . . . 129
Hill and Mountain Roads . . . . . . . . . . . . . . 130
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 130
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . . 131
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 132
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 135
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 135
Starting the Engine . . . . . . . . . . . . . . . . . . . . 137
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . 138
Retained Accessory Power (RAP) . . . . . . . 138
Engine Coolant Heater . . . . . . . . . . . . . . . . . 139
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 140
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 141
Parking over Things That Burn . . . . . . . . . 141
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 141
Running the Vehicle While Parked . . . . . 142
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 142
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 144
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 145
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 146
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 146
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 147
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 148
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 149
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 150
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 152
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 155
Lane Departure Warning (LDW) . . . . . . . . 157
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 158
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 158
Fuels in Foreign Countries . . . . . . . . . . . . . 158
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 158
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 158
Filling a Portable Fuel Container . . . . . . . 160
Trailer Towing
General Towing Information . . . . . . . . . . . 160
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 160
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 164
Towing Equipment . . . . . . . . . . . . . . . . . . . . . 172
Trailer Sway Control (TSC) . . . . . . . . . . . . . 175
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 176