
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 1/4/21
2 Introduction
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Introduction 5
1.Air Vents 0124.
2. Driver Information Center (DIC) Buttons (Out of View). See Driver Information
Center (DIC) 081.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 093.
Windshield Wiper/Washer 067.
4. Horn 067.
5. Hazard Warning Flashers 092.
6. Instrument Cluster 071.
7. Shift Lever. See Automatic Transmission
0 142.
Manual Mode 0144 (If Equipped).
8. Climate Control Systems 0119.
9. Infotainment. See Overview (AM-FM
Radio) 097 or
Overview (Radio with CD/MP3) 099.
10. Power Outlets 069.
11. USB Port (If Equipped). See Auxiliary
Devices 0108. 12. Power Outlet 110/120 Volt Alternating
Current. See Power Outlets 069.
13. Rear Heating System 0121 (If Equipped).
Lane Departure Warning (LDW) 0157 (If
Equipped).
Forward Collision Alert (FCA) System
0 154 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See Airbag On-Off Switch
0 42.
15. Traction Control/Electronic Stability
Control 0147.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0145.
17. Steering Wheel Controls 066 (If
Equipped).
18. Steering Wheel Adjustment 065 (Out of
View), (If Equipped).
19. Parking Brake Release. See Parking Brake
0 146. 20.
Cruise Control 0149 (If Equipped).
Fast Idle System 0138 (If Equipped).
21. Parking Brake 0146.
22. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 076.
23. Instrument Panel Illumination Control
093.
Dome Lamp Override. See Dome Lamps
0 94.
24. Exterior Lamp Controls 090.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Instruments and Controls 65
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . 65
Steering Wheel Controls . . . . . . . . . . . . . . . 66
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Windshield Wiper/Washer . . . . . . . . . . . . . . 67
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . 70
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . 71
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 72
Engine Coolant Temperature Gauge . . . . 73
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . 73
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 74
Airbag Readiness Light . . . . . . . . . . . . . . . . . 74
Airbag On-Off Light . . . . . . . . . . . . . . . . . . . . . 75
Charging System Light . . . . . . . . . . . . . . . . . 76
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 76 Brake System Warning Light . . . . . . . . . . . . 77
Antilock Brake System (ABS) Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . 78
Lane Departure Warning (LDW) Light . . . 79
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . 79
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . 79
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . 80
Engine Oil Pressure Light . . . . . . . . . . . . . . . 80
Low Fuel Warning Light . . . . . . . . . . . . . . . . 80
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 81
Cruise Control Light . . . . . . . . . . . . . . . . . . . . . 81
Information Displays
Driver Information Center (DIC) . . . . . . . . . 81
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . . 85
Engine Power Messages . . . . . . . . . . . . . . . . 85
Vehicle Speed Messages . . . . . . . . . . . . . . . . 86
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . . 86
Controls
Steering Wheel Adjustment
For vehicles with a tilt steering wheel, the
lever is located on the left side of the
steering column.
To adjust the steering wheel:
1. Pull the lever to move the steering wheel up or down into a comfortable
position.
2. Release the lever to lock the steering wheel in place.
Do not adjust the steering wheel while
driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 77
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.A loose or missing fuel cap may cause
the light to come on. See Filling the Tank
0 158. A few driving trips with the cap
properly installed may turn the light off.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. See Recommended Fuel 0158.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle
operation. See Add-On Electrical Equipment
0 176. See your dealer if assistance is
needed.
The vehicle may not pass inspection if:
.The light is on when the engine is
running.
.The light does not come on when the
ignition is on while the engine is off.
.Critical emission control systems have not
been completely diagnosed. If this
happens, the vehicle would not be ready
for inspection and might require
several days of routine driving before the
system is ready for inspection. This can
happen if the 12-volt battery has recently
been replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not pass
or cannot be made ready for the test.
Brake System Warning Light
The vehicle brake system consists of two
hydraulic circuits. If one circuit is not
working, the remaining circuit can still work
to stop the vehicle. For normal braking
performance, both circuits need to be
working.
If the warning light comes on, there could
be a brake problem. Have the brake system
inspected right away.
MetricEnglish

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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78 Instruments and Controls
This light should come on briefly when the
vehicle is turned on. If it does not come on
then, have it fixed so it will be ready to
warn you if there is a problem.
When the ignition is on, the brake system
warning light also comes on when the
parking brake is set. SeeParking Brake
0 146 for more information. The light stays
on if the parking brake does not fully
release. If it stays on after the parking brake
is fully released, it means the vehicle has a
brake problem.
If the light comes on while driving, pull off
the road and stop carefully. The pedal might
be harder to push, or the pedal might go
closer to the floor. It could take longer to
stop. If the light is still on, have the vehicle
towed for service. See Towing the Vehicle
0 240.
{Warning
The brake system might not be working
properly if the brake system warning
light is on. Driving with the brake system
warning light on can lead to a crash.
If the light is still on after the vehicle has
(Continued)
Warning (Continued)
been pulled off the road and carefully
stopped, have the vehicle towed for
service.
Antilock Brake System (ABS)
Warning Light
This warning light should come on briefly
when the vehicle is turned on. If the light
does not come on, have it fixed so it will be
ready to warn if there is a problem.
If the light comes on while driving, safely
stop as soon as it is possible and turn off
the vehicle. Then turn on the vehicle again
to reset the system.
If the ABS warning light stays on, or comes
on again while driving, the vehicle needs
service. A chime may also sound when the
light stays on. If the ABS warning light is the only light on,
the vehicle has regular brakes, but ABS is
not functioning.
If both the ABS warning light and the brake
system warning light are on, ABS is not
functioning and there is a problem with the
regular brakes. See your dealer for service.
See
Brake System Warning Light 077.
Tow/Haul Mode Light
For vehicles with the Tow/Haul Mode
feature, this light comes on when the Tow/
Haul Mode has been activated.
See Tow/Haul Mode 0145.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 85
the tire positions, seeTire Pressure Monitor
System 0218. See Tire Inspection 0221 and
Tire Rotation 0221.
Change Compass Zone
The vehicle may have this feature. To
change the compass zone through the DIC,
see Compass 067.
Calibrate Compass
The vehicle may have this feature. The
compass can be manually calibrated. To
calibrate the compass through the DIC, see
Compass 067.
Blank Display
This display shows no information.
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing
V. The messages that
require immediate action cannot be cleared
until that action is performed. All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 129
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues—such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these
types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick stop
and could cause pulling to one side. You
could lose control of the vehicle.
After driving through a large puddle of
water or a car/vehicle wash, lightly apply
the brake pedal until the brakes work
normally.
Flowing or rushing water creates strong
forces. Driving through flowing water
could cause the vehicle to be carried
away. If this happens, you and other
vehicle occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive through
flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if the
road is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
See Tires 0212.
.Turn off cruise control.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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138 Driving and Operating
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
hold the key in START for up to
15 seconds. Wait at least 15 seconds
between each try, to allow the cranking
motor to cool down. When the engine
starts, let go of the key and accelerator.
If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Fast Idle System
If equipped, this feature is available only
with cruise control. The manual fast idle
switch is operated using the cruise control
buttons on the left side of the steering
wheel.
This system can be used to increase engine
idle speed whenever the following
conditions are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving and the
accelerator must not be pressed.
To control the fast idle:
.To enable the Fast Idle System, press and
release the cruise control on/off button
and ensure that the switch indicator light
is lit.
.Press and release the cruise control SET-
button. Engine speed will be held at
approximately 1200 rpm.
When the fast idle is active, the Driver
Information Center (DIC) will display FAST
IDLE ON.
One of the following actions will turn off
the fast idle:
.Pressing the brake.
.Selecting the cruise control cancel button.
.Releasing the parking brake.
.Moving the transmission shift lever out of
P (Park) or N (Neutral).
.Selecting the cruise control on/off button
when it was previously on.
.Pressing the cruise control SET- button a
second time.
.Pressing the accelerator more than
one-quarter of the way down.
.Turning the ignition off.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System