2021 CHEVROLET EXPRESS CARGO key

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
108 Infotainment System
To exit music navigator mode, press the
softkey below the Back tab to return to
normal MP3 playback.
CD Player Messages
CHECK DISC :If this message displays and/or
the CD ejects, it could be for one of the
following reasons:
.It is very hot. When the temperature
returns to normal, the CD should play.
.The road is very rough. When the road
becomes smoother, the CD should play.
.The CD is dirty, scratched, wet,
or upside down.
.The air is very humid. If so, wait about an
hour and try again.
.There was a problem while burning
the CD.
.The label is caught in the CD player.
If the CD is not playing correctly, for any
other reason, try a known good CD.
If any error occurs repeatedly or if an error
cannot be corrected, contact your dealer.
If the radio displays an error message, write
it down and provide it to your dealer when
reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack on the
lower right side can connect to an external
audio device such as an iPod, MP3 player,
or CD player for use as another source for
audio listening. This input jack is not an
audio output; do not plug headphones into
the front auxiliary input jack.
Drivers are encouraged to set up any
auxiliary device while the vehicle is in
P (Park). See Defensive Driving 0126 for
more information on driver distraction.
To use a portable audio player, connect a
3.5 mm (1/8 in) cable to the radio's front
auxiliary input jack. When a device is
connected, press the radio CD/AUX button
to begin playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase the
portable audio device's volume to the
loudest level.
It is always best to power the portable
audio device through its own battery while
playing.
O: Turn clockwise or counterclockwise to
increase or decrease the volume of the
portable player. Additional volume
adjustments might have to be made from
the portable device if the volume is not loud
or soft enough.
BAND : If equipped, press to listen to the
radio when a portable audio device is
playing. The portable audio device continues
playing.
CD/AUX : If equipped, press to play a CD
when a portable audio device is playing.
Press again and the system begins playing
audio from the connected portable audio
player. If a portable audio player is not
connected, “No Input Device Found” displays.
SRCE : If equipped, press to listen to the
radio when a portable audio device is
playing. The portable audio device continues
playing.
Press to play a CD when a portable audio
device is playing. Press again and the
system begins playing audio from the
connected portable audio player. If a
portable audio player is not connected, “No
Input Device Found” displays.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
110 Infotainment System
GM logo may appear on the iPod, and iPod
appears on the infotainment display. The
iPod music appears on the infotainment
display and begins playing.
The iPod charges while it is connected to
the vehicle if the ignition is on or in ACC/
ACCESSORY. When the vehicle is turned off,
the iPod automatically powers off and will
not charge or draw power from the vehicle's
battery.
If you have an older iPod model that is not
supported, it can still be used by connecting
it to the auxiliary input jack using a
standard 3.5 mm (1/8 in) stereo cable. See
“Using the Auxiliary Input Jack”previously in
this section.
Using the Radio to Control a USB
Storage Device or iPod
The radio can control a USB storage device
or an iPod using the radio buttons and
knobs, and can display song information on
the infotainment display.
f: Turn to select files.
©SEEK : Press to go to the start of the
track, if more than 10 seconds have played.
Press and hold or press multiple times to
continue moving backward through tracks.
¨SEEK : Press to go to the next track. Press
and hold or press multiple times to continue
moving forward through tracks.
sREV : Press and hold to reverse playback
quickly. Sound is heard at a reduced volume.
Release
sREV to resume playing. The
elapsed time of the file displays.
\FWD : Press and hold to advance
playback quickly. Sound is heard at a
reduced volume. Release
\FWD to resume
playing. The elapsed time of the file
displays.
4: Press to display additional information
about the selected track.
Using Softkeys to Control a USB Storage
Device or iPod
The five softkeys below the infotainment
display are used to control the functions
listed below.
To use the softkeys:
1. Press the first or fifth softkey below the infotainment display to display the
functions listed below, or press the
softkey below the function if it is
currently displayed. 2. Press the softkey below the tab with the
function on it to use that function.
j:Press the softkey belowjto pause the
track. The tab appears raised when pause is
being used. Press the softkey below
jagain
to resume playback.
Back : Press the softkey below the Back tab
to go back to the main display screen on an
iPod, or the root directory on a USB storage
device.
c: Press the softkey belowcto view
the contents of the current folder on the
USB drive. To browse and select files:
1. Press the softkey below
c.
2. Turn
fto scroll through the list of
folders.
3. Press
fto select the desired folder.
If there is more then one folder, repeat
Steps 1 and 2 until the desired folder is
reached.
4. Turn
fto scroll through the files in the
selected folder.
5. Press
fto select the desired file to be
played.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 111
To skip through large lists, the five softkeys
can be used to navigate in the following
order:
.First softkey, first item in the list.
.Second softkey, 1% through the list each
time the softkey is pressed.
.Third softkey, 5% through the list each
time the softkey is pressed.
.Fourth softkey, 10% through the list each
time the softkey is pressed.
.Fifth softkey, end of the list.
h:Press the softkey belowhto
view and select a file on an iPod, using the
iPod's menu system. Files are sorted by:
.Playlists
.Artists
.Albums
.Genres
.Songs
.Composers
To select files:
1. Press the softkey below
h.
2. Turn
fto scroll through the list of
menus.
3. Press
fto select the desired menu. 4. Turn
fto scroll through the folders or
files in the selected menu.
5. Press
fto select the desired file to be
played.
To skip through large lists, the five softkeys
can be used to navigate in the following
order:
.First softkey, first item in the list.
.Second softkey, 1% through the list each
time the softkey is pressed.
.Third softkey, 5% through the list each
time the softkey is pressed.
.Fourth softkey, 10% through the list each
time the softkey is pressed.
.Fifth softkey, end of the list.
Repeat Functionality
To use Repeat:
Press the softkey below
"or'to
select between Repeat All and Repeat Track.
": Press the softkey below"to repeat
all tracks. The tab appears lowered when
Repeat All is being used. This is the default
mode when a USB storage device or iPod is
first connected.
': Press the softkey below'to
repeat one track. The tab appears raised
when Repeat Track is being used.
Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,C,
or
=to select between Shuffle Off,
Shuffle All Songs/Shuffle Songs, Shuffle
Album, or Shuffle Folder.
>: Press the softkey below2to turn
shuffle off. This is the default mode when a
USB storage device or iPod is first
connected.
2: Press the softkey below=orCto shuffle all songs on the USB
storage device or iPod.
C: Press the softkey below>to
shuffle all songs in the current album on
an iPod.
=: Press the softkey below>to
shuffle all songs in the current folder on a
USB storage device.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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136 Driving and Operating
To turn off the vehicle:1. Make sure that the vehicle is stopped.
2. Shift to P (Park).
3. Continue to hold the brake pedal, then set the parking brake. See Parking Brake
0 146.
4. Push the key all the way in toward the steering column (1), then turn the key to
LOCK/OFF (2).
5. Remove the key.
6. Release the brake pedal.
See your dealer if the key can be removed
in any other position.
Retained Accessory Power (RAP) will remain
active. See Retained Accessory Power (RAP)
0 138.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
If equipped with a locking steering column,
the steering can bind with the front wheels
turned off center, which may prevent key
rotation out of LOCK/OFF. If this happens,
move the steering wheel from right to left
while turning the key to ACC/ACCESSORY.
If this does not work, then the vehicle needs
service.{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, turn off the
vehicle only in an emergency.
In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving: 1. Push the key all the way in toward the steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Continue to hold the brake pedal, then set the parking brake. See Parking Brake
0 146. 7. Push the key all the way in toward the
steering column, then turn the ignition
to LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 138.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 137
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) :This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also
be used for service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may be
required for emission inspection purposes.
The switch stays in this position when the
engine is running. The transmission is also
unlocked in this position.
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) : This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start in any
other position. To restart the engine when
the vehicle is already moving, use
N (Neutral) only.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See Add-On Electrical Equipment 0176.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If the steering wheel is turned until it
reaches the end of its travel, and is held
in that position while starting the vehicle,
damage may occur to the hydraulic
power steering system and there may be
loss of power steering assist.
Starting Procedure 1. With your foot off the accelerator pedal, turn the ignition key to START. When
the engine starts, let go of the key. The
idle speed will go down as your engine
gets warm. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently to
allow the oil to warm up and lubricate
all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), the Computer-Controlled
Cranking System is disabled to prevent
possible vehicle component damage.
When this happens, hold the ignition
switch in the START position to continue
engine cranking.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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138 Driving and Operating
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
hold the key in START for up to
15 seconds. Wait at least 15 seconds
between each try, to allow the cranking
motor to cool down. When the engine
starts, let go of the key and accelerator.
If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Fast Idle System
If equipped, this feature is available only
with cruise control. The manual fast idle
switch is operated using the cruise control
buttons on the left side of the steering
wheel.
This system can be used to increase engine
idle speed whenever the following
conditions are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving and the
accelerator must not be pressed.
To control the fast idle:
.To enable the Fast Idle System, press and
release the cruise control on/off button
and ensure that the switch indicator light
is lit.
.Press and release the cruise control SET-
button. Engine speed will be held at
approximately 1200 rpm.
When the fast idle is active, the Driver
Information Center (DIC) will display FAST
IDLE ON.
One of the following actions will turn off
the fast idle:
.Pressing the brake.
.Selecting the cruise control cancel button.
.Releasing the parking brake.
.Moving the transmission shift lever out of
P (Park) or N (Neutral).
.Selecting the cruise control on/off button
when it was previously on.
.Pressing the cruise control SET- button a
second time.
.Pressing the accelerator more than
one-quarter of the way down.
.Turning the ignition off.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System

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140 Driving and Operating
Warning (Continued)
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
4. Before starting the engine, be sure to unplug and store the cord as it was
before to keep it away from moving
engine parts and prevent damage.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Shifting Into Park
1. Hold the brake pedal down, then set the parking brake.
2. Move the shift lever into the P (Park) position by pulling the shift lever toward
you and moving it up as far as it will go.
3. Push the ignition key in, towards the steering column and then turn the
ignition off. 4. Remove the key and take it with you.
If you can leave the vehicle with the
ignition key in your hand, the vehicle is
in P (Park).
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0140. If you are towing a
trailer, see Driving Characteristics and
Towing Tips 0160. If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set.
After the shift lever is moved into P (Park),
hold the regular brake pedal down. Then,
see if you can move the shift lever away
from P (Park) without first pulling it toward
you. If you can, it means that the shift lever
was not fully locked into P (Park).Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle can put too much
force on the parking pawl in the
transmission. It might be difficult to pull the
shift lever out of P (Park). This is called
torque lock. To prevent torque lock, set the
parking brake and then shift into P (Park)
properly before you leave the driver seat. To
find out how, see
Shifting Into Park0140.
When you are ready to drive, move the
shift lever out of P (Park) before releasing
the parking brake.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 141
If torque lock does occur, you might need to
have another vehicle push yours a little
uphill to take some of the pressure from the
parking pawl in the transmission. Then you
should be able to pull the shift lever out of
P (Park).
Shifting out of Park
The vehicle has an automatic transmission
shift lock control system. You have to fully
apply the brakes before you can shift from
P (Park) when the ignition is on. See
Automatic Transmission0142.
The shift lock control system is designed to:
.Prevent the ignition key from being
removed unless the shift lever is in
P (Park).
.Prevent movement of the shift lever out
of P (Park), unless the ignition is on and
the regular brake pedal is applied.
The shift lock control system is always
functional except in the case of a dead
battery or low voltage (less than 9 V)
battery.
If the vehicle has an uncharged battery or a
battery with low voltage, try charging or
jump starting the battery. See Jump Starting
- North America 0237. To shift out of P (Park):
1. Apply the brake pedal.
2. Turn the ignition on.
3. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all the way into
P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem shifting,
have the vehicle serviced.Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage.
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed. (Continued)