Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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178 Vehicle Care
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Proposition 65 Warning
{Warning
Most motor vehicles, including this one,
as well as many of its service parts and
fluids, contain and/or emit chemicals
known to the State of California to cause(Continued)
Warning (Continued)
cancer and birth defects or other
reproductive harm. Engine exhaust, many
parts and systems, many fluids, and
some component wear by-products
contain and/or emit these chemicals. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0199 and
Jump Starting - North America 0237 and the
back cover.
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material –
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.
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Vehicle Care 197
Caution (Continued)
.Do not use engine coolant (antifreeze)
in the windshield washer. It can
damage the windshield washer system
and paint.
.Do not mix water with ready-to-use
washer fluid. Water can cause the
solution to freeze and damage the
washer fluid tank and other parts of
the washer system.
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0261.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Fluid
The brake master cylinder reservoir is filled
with DOT 3 brake fluid. See Engine
Compartment Overview 0181 for the
location of the reservoir.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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198 Vehicle Care
There are only two reasons why the brake
fluid level in the reservoir may go down:
.Normal brake lining wear. When new
linings are installed, the fluid level goes
back up.
.A fluid leak in the brake hydraulic system.
Have the brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid reservoir cap
and the area around the cap before
removing it.
Do not top off the brake fluid. Adding fluid
does not correct a leak. If fluid is added
when the linings are worn, there will be too
much fluid when new brake linings are
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system. When the brake fluid falls to a low level,
the brake warning light comes on. See
Brake
System Warning Light 077.
Brake fluid absorbs water over time. Replace
brake fluid at the specified intervals to
prevent increased stopping distance. See
Maintenance Schedule 0251.
Checking Brake Fluid
Check brake fluid by looking at the brake
fluid reservoir. See Engine Compartment
Overview 0181.
The fluid level should be above MIN. If it is
not, have the brake hydraulic system
checked to see if there is a leak. After work is done on the brake hydraulic
system, make sure the level is above MIN
but not over the MAX mark.
What to Add
Use only GM approved DOT 3 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants
0257.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
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Vehicle Care 225
Different Size Tires and Wheels
If wheels or tires are installed that are a
different size than the original equipment
wheels and tires, vehicle performance,
including its braking, ride and handling
characteristics, stability, and resistance to
rollover may be affected. If the vehicle has
electronic systems such as antilock brakes,
rollover airbags, traction control, electronic
stability control, or All-Wheel Drive, the
performance of these systems can also be
affected.
{Warning
If different sized wheels are used, there
may not be an acceptable level of
performance and safety if tires not
recommended for those wheels are
selected. This increases the chance of a
crash and serious injury. Only use GM
specific wheel and tire systems developed
for the vehicle, and have them properly
installed by a GM certified technician.
See Buying New Tires 0223 and
Accessories and Modifications 0178.
Uniform Tire Quality Grading
The following information relates to the
system developed by the United States
National Highway Traffic Safety
Administration (NHTSA), which grades
tires by treadwear, traction, and
temperature performance. This applies
only to vehicles sold in the United
States. The grades are molded on the
sidewalls of most passenger car tires.
The Uniform Tire Quality Grading
(UTQG) system does not apply to deep
tread, winter tires, compact spare tires,
tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General
Motors passenger cars and light trucks
may vary with respect to these grades,
they must also conform to federal
safety requirements and additional
General Motors Tire Performance
Criteria (TPC) standards. Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
All Passenger Car Tires Must Conform to
Federal Safety Requirements In Addition
To These Grades.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the
tire when tested under controlled
conditions on a specified government
test course. For example, a tire graded
150 would wear one and one-half (1½)
times as well on the government course
as a tire graded 100. The relative
performance of tires depends upon the
actual conditions of their use, however,
and may depart significantly from the
norm due to variations in driving habits,
service practices and differences in road
characteristics and climate.
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Vehicle Care 227
{Warning
Using the wrong replacement wheels,
wheel bolts, or wheel nuts can be
dangerous. It could affect the braking and
handling of the vehicle. Tires can lose air,
and cause loss of control, causing a crash.
Always use the correct wheel, wheel
bolts, and wheel nuts for replacement.
Caution
The wrong wheel can also cause
problems with bearing life, brake cooling,
speedometer or odometer calibration,
headlamp aim, bumper height, vehicle
ground clearance, and tire or tire chain
clearance to the body and chassis.
Used Replacement Wheels
{Warning
Replacing a wheel with a used one is
dangerous. How it has been used or how
far it has been driven may be unknown.
It could fail suddenly and cause a crash.
When replacing wheels, use a new GM
original equipment wheel.
Tire Chains
{Warning
Tire chains or other traction devices used
on a vehicle without the proper amount
of clearance can cause damage to the
brakes, suspension, or other vehicle parts.
Use tire chains or traction devices only if
the equipment manufacturer recommends
them for the vehicle tire size combination
and road conditions. Follow the
equipment manfacturer’s instructions. The
area damaged by the tire chains could
cause you to lose control of the vehicle
and you or others may be injured in a
crash. To help avoid damage to the
vehicle, drive slowly, readjust, or remove
the device if it is contacting the vehicle.
Do not spin the vehicle's tires.
Caution
Use tire chains only where legal and only
when necessary. Use chains that are the
proper size for the tires. Install them on
the tires of the rear axle. Do not use
chains on the tires of the front axle.
(Continued)
Caution (Continued)
Tighten them as tightly as possible with
the ends securely fastened. Drive slowly
and follow the chain manufacturer's
instructions. If the chains contact the
vehicle, stop and retighten them. If the
contact continues, slow down until it
stops. Driving too fast or spinning the
wheels with chains on will damage the
vehicle.
For Cutaway models with LT245/75R16 or
LT225/75R16 size single or dual rear tires, use
Low Profile Z-Chain or SAE Class S cables.
For Cargo or Passenger models with
LT225/75R16 or LT245/75R16 size tires, use
Low Profile Z-Chain cables. SAE Class S chains
are not recommended.
If the vehicle has dual rear tires, do not use
individual tire chains. Use tire chains that fit
across both dual tires.
If a Tire Goes Flat
It is unusual for a tire to blow out while
driving, especially if the tires are maintained
properly. See Tires0212. If air goes out of a
tire, it is much more likely to leak out
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250 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 250
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . . 251
Special Application Services
Special Application Services . . . . . . . . . . . . 255
Additional Maintenance and Care
Additional Maintenance and Care . . . . . . 255
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and Lubricants . . . 257
Maintenance Replacement Parts . . . . . . . 258
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 259
General Information
This maintenance section applies to vehicles
with a gasoline engine. For diesel engine
vehicles, see "Maintenance Schedule" in the
Duramax diesel supplement.
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routinemaintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.
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Service and Maintenance 255
(6)Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0201.
(7) Replace air conditioning desiccant every
seven years.
Special Application Services
.Vehicles with Dual Wheels: Check dual
wheel nut torque at 160, 1 600, and
10 000 km (100, 1,000, and 6,000 mi) of
driving. Repeat this service whenever a
tire/wheel is serviced or removed.
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See “Underbody Maintenance”
in Exterior Care 0242.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required. It is recommended that your dealer perform
these services
—their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary. Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids and
Lubricants 0257 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.
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Customer Information 273
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference. 2. The device must accept any interference
received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.