Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 175
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. For
instructions on how to enter Tow/Haul
mode, seeTow/Haul Mode 0145.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the vehicle's Gross Combined Weight Rating
(GCWR). See
“Trailer Weight” underTrailer
Towing 0164.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.through rolling terrain
.in stop-and-go traffic
.in busy parking lots
Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics and reduced fuel economy.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0 147.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 177
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 178
California Proposition 65 Warning . . . . . 178
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 178
Accessories and Modifications . . . . . . . . . 178
Vehicle Checks
Doing Your Own Service Work . . . . . . . . . 179
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Engine Compartment Overview . . . . . . . . 181
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Engine Oil Life System . . . . . . . . . . . . . . . . 186
Automatic Transmission Fluid (6-Speed Transmission) . . . . . . . . . . . . . . . . . . . . . . . . 186
Automatic Transmission Fluid (8-Speed Transmission) . . . . . . . . . . . . . . . . . . . . . . . . 189
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 189
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 191
Engine Overheating . . . . . . . . . . . . . . . . . . . 194
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Power Steering Fluid . . . . . . . . . . . . . . . . . . 196
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Battery - North America . . . . . . . . . . . . . . . 199
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Noise Control System . . . . . . . . . . . . . . . . . 199 Starter Switch Check . . . . . . . . . . . . . . . . . . 200
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 201
Ignition Transmission Lock Check . . . . . . 201
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Wiper Blade Replacement . . . . . . . . . . . . . 201
Windshield Replacement . . . . . . . . . . . . . . 202
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 202
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 202
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 202
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 202
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 204
Electrical System
Electrical System Overload . . . . . . . . . . . . 205
Fuses and Circuit Breakers . . . . . . . . . . . . . 205
Engine Compartment Fuse Block . . . . . . 206
Floor Console Fuse Block . . . . . . . . . . . . . . 210
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 212
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Tire Sidewall Labeling . . . . . . . . . . . . . . . . . . 213
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 214
Tire Terminology and Definitions . . . . . . 215
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Tire Pressure Monitor System . . . . . . . . . 218
Tire Pressure Monitor Operation . . . . . . . 218
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 221
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
When It Is Time for New Tires . . . . . . . . 223
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 223
Different Size Tires and Wheels . . . . . . . . 225
Uniform Tire Quality Grading . . . . . . . . . . 225
Wheel Alignment and Tire Balance . . . . 226
Wheel Replacement . . . . . . . . . . . . . . . . . . . 226
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 227
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 229
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 236
Jump Starting
Jump Starting - North America . . . . . . . . 237
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . 240
Recreational Vehicle Towing . . . . . . . . . . . 240
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 187
How to Check Automatic Transmission
Fluid
Because this operation can be difficult, it is
recommended to have this check done at
your dealer, which can monitor the
transmission temperature. The transmission
fluid level increases with temperature. To
obtain a highly accurate fluid level check,
the transmission temperature must be
measured.
If it is decided to check the fluid level, be
sure to follow all the instructions here, or a
false reading on the dipstick may occur.
Caution
Too much or too little fluid can damage
the transmission. Too much can mean
that some of the fluid could come out
and fall on hot engine parts or exhaust
system parts, starting a fire. Too little
fluid could cause the transmission to
overheat. Be sure to get an accurate
reading if checking the transmission fluid.Wait at least 30 minutes with the engine
off, before checking the transmission fluid
level if the vehicle has been driven:
.In hot weather, when outside
temperatures are above 32 °C (90 °F).
.The vehicle is heavily loaded.
.At high speed for quite a while in hot
weather.
.In heavy traffic and hot weather.
.While pulling a trailer.
After driving under these conditions, a hot
check can be performed. The fluid should be
hot, which is 71 °C to 93 °C (160 °F to
200 °F).
A cold fluid level check can be performed
after the vehicle has been sitting for eight
hours or more with the engine off, but this
is used only as a reference. Let the engine
run at idle for five minutes if the outside
temperature is between 15 °C to 32 °C (60 °F
to 90 °F). Should the fluid level be low
during this cold check, the fluid must be
checked warm or hot before adding fluid.
If the outside temperature is colder than
15 °C (60 °F) or hotter than 32 °C (90 °F), a
cold check cannot be performed. A warm fluid level check can be performed
by driving the vehicle under lightly loaded
conditions and outside temperatures
between 10 °C to 27 °C (50 °F to 80 °F). The
vehicle should be driven for at least 24 km
(15 mi) before performing a warm check.
Checking the fluid warm or hot will give a
more accurate reading of the fluid level than
a cold check.
Because the vehicle is equipped with a
high-efficiency air-to-oil cooler, the
transmission fluid temperature may not
reach the required hot fluid level checking
temperature under normal lightly loaded
driving vehicle conditions.
Checking the Fluid Level
Prepare the vehicle:
1. Park the vehicle on a level place. Keep the engine running.
2. With the parking brake applied, place the shift lever in P (Park).
3. With a foot on the brake pedal, move the shift lever through each gear range,
pausing for about three seconds in each
range. When M is reached, move the
selector from M1 through M3. Then,
position the shift lever in P (Park).
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
200 Vehicle Care
The following information relates to
compliance with federal noise emission
standards for vehicles with a Gross Vehicle
Weight Rating (GVWR) of more than
4 536 kg (10,000 lb). The Maintenance
Schedule provides information on
maintaining the noise control system to
minimize degradation of the noise emission
control system during the life of the vehicle.
The noise control system warranty is given
in the warranty manual.
These standards apply only to vehicles sold
in the United States.
TAMPERING WITH NOISE CONTROL
SYSTEM PROHIBITED
Federal law prohibits the following acts or
the causing thereof:1. The removal or rendering inoperative by any person, other than for purposes of
maintenance, repair, or replacement, of
any device or element of design
incorporated into any new vehicle for
the purpose of noise control prior to its
sale or delivery to the ultimate purchaser
or while it is in use; or
2. The use of the vehicle after such device or element of design has been removed
or rendered inoperative by any person. Among those acts presumed to constitute
tampering are the acts listed below.
Insulation:
Removal of the noise shields or any
underhood insulation.
Engine:
Removal or rendering the engine speed
governor, if equipped, inoperative so as to
allow engine speed to exceed manufacturer
specifications.
Fan and Drive:
.Removal of the fan clutch, if equipped,
or rendering the clutch inoperative.
.Removal of the fan shroud, if equipped.
Air Intake:
.Removal of the air cleaner silencer.
.Modification of the air cleaner.
Exhaust:
.Removal of the muffler and/or resonator.
.Removal of the exhaust pipes and exhaust
pipe clamps.
Fuel Operated Heater (FOH) - Diesel Engine:
.Removal of the muffler.
Starter Switch Check
{Warning
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator pedal, and be
ready to turn off the engine immediately
if it starts.
3. Try to start the engine in each gear. The vehicle should start only in P (Park) or
N (Neutral). If the vehicle starts in any
other position, contact your dealer for
service.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 201
Automatic Transmission Shift Lock
Control Function Check
{Warning
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room around the vehicle.
It should be parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular brake immediately if
the vehicle begins to move.
3. With the engine off, turn the ignition on, but do not start the engine. Without
applying the regular brake, try to move
the shift lever out of P (Park) with
normal effort. If the shift lever moves
out of P (Park), contact your dealer for
service.
Ignition Transmission Lock Check
While parked, and with the parking brake
set, try to turn the ignition off in each shift
lever position.
.The ignition should turn to off only when
the shift lever is in P (Park).
.The ignition key should come out only
when the ignition is off.
Contact your dealer if service is required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check, the
vehicle could begin to move. You or
others could be injured and property
could be damaged. Make sure there is
room in front of the vehicle in case it
begins to roll. Be ready to apply the
regular brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the vehicle
facing downhill. Keeping your foot on the
regular brake, set the parking brake.
.To check the parking brake's holding
ability: With the engine running and the
transmission in N (Neutral), slowly remove
foot pressure from the regular brake
pedal. Do this until the vehicle is held by
the parking brake only.
.To check the P (Park) mechanism's holding
ability: With the engine running, shift to
P (Park). Then release the parking brake
followed by the regular brake.
Contact your dealer if service is required.
Wiper Blade Replacement
Windshield wiper blades should be inspected
for wear and cracking. See Maintenance
Schedule 0251.
Replacement blades come in different types
and are removed in different ways. For
proper type and length, see Maintenance
Replacement Parts 0258.
Caution
Allowing the wiper arm to touch the
windshield when no wiper blade is
installed could damage the windshield.
Any damage that occurs would not be
covered by the vehicle warranty. Do not
allow the wiper arm to touch the
windshield.
1. Lift the wiper arm away from the windshield.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
220 Vehicle Care
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message should go off
after successfully completing the sensor
matching process. See "TPMS Sensor
Matching Process" later in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message should go off when the
TPMS sensors are installed and the sensor
matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those
recommended could prevent the TPMS
from functioning properly. SeeBuying
New Tires 0223.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly, it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message
come on and stay on.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification code
needs to be matched to a new tire/wheel
position after rotating the vehicle’s tires or
replacing one or more of the TPMS sensors.
Also, the TPMS sensor matching process
should be performed after replacing a spare
tire with a road tire containing the TPMS
sensor. The malfunction light and the DIC
message should go off at the next ignition
cycle. The sensors are matched to the tire/
wheel positions, using a TPMS relearn tool,
in the following order: driver side front tire,
passenger side front tire, passenger side rear
tire, and driver side rear. See your dealer for
service or to purchase a relearn tool.
A TPMS relearn tool can also be purchased.
See Tire Pressure Monitor Sensor Activation
Tool at www.gmtoolsandequipment.com or
call 1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is: 1. Set the parking brake. 2. Turn the ignition on without starting the
vehicle. See Ignition Positions 0135.
3. Press the Remote Keyless Entry (RKE) transmitter's
QandKbuttons at the
same time for approximately
five seconds. The horn sounds twice to
signal the receiver is in relearn mode
and TIRE LEARNING ACTIVE message
displays on the DIC screen.
If the vehicle does not have RKE, press
the Driver Information Center (DIC)
vehicle information button until the
PRESS VTO RELEARN TIRE POSITIONS
message displays. The horn sounds twice
to signal the receiver is in relearn mode
and TIRE LEARNING ACTIVE message
displays on the DIC screen.
4. Start with the driver side front tire.
5. Place the relearn tool against the tire sidewall, near the valve stem. Then press
the button to activate the TPMS sensor.
A horn chirp confirms that the sensor
identification code has been matched to
this tire and wheel position.
6. Proceed to the passenger side front tire, and repeat the procedure in Step 5.
7. Proceed to the passenger side rear tire, and repeat the procedure in Step 5.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 223
{Warning
Do not apply grease to the wheel
mounting surface, wheel conical
seats, or the wheel nuts or bolts.
Grease applied to these areas could
cause a wheel to become loose or
come off, resulting in a crash.
When It Is Time for New Tires
Factors, such as maintenance, temperatures,
driving speeds, vehicle loading, and road
conditions affect the wear rate of the tires.
Treadwear indicators are one way to tell
when it is time for new tires. Treadwear
indicators appear when the tires have only 1.6 mm (1/16 in) or less of tread remaining.
See
Tire Inspection 0221 and
Tire Rotation 0221 for additional
information.
The rubber in tires ages over time. This also
applies to the spare tire, if the vehicle has
one, even if it is never used. Multiple factors
including temperatures, loading conditions,
and inflation pressure maintenance affect
how fast aging takes place. GM recommends
that tires, including the spare if equipped,
be replaced after six years, regardless of
tread wear. To identify the age of a tire, use
the tire manufacture date, which is the last
four digits of the DOT Tire Identification
Number (TIN) molded into one side of the
tire sidewall. The last four digits of the TIN
indicate the tire manufactured date. The
first two digits represent the week and the
last two digits, the year. For example, the
third week of the year 2020 would have a
4-digit DOT date of 0320. Week 01 is the
first full week (Sunday through Saturday) of
each year.
Vehicle Storage
Tires age when stored normally mounted on
a parked vehicle. Park a vehicle that will be
stored for at least a month in a cool, dry,
clean area away from direct sunlight to slow aging. This area should be free of grease,
gasoline, or other substances that can
deteriorate rubber.
Parking for an extended period can cause
flat spots on the tires that may result in
vibrations while driving. When storing a
vehicle for at least a month, remove the
tires or raise the vehicle to reduce the
weight from the tires.
Buying New Tires
GM has developed and matched specific
tires for the vehicle. The original
equipment tires installed were designed
to meet General Motors Tire
Performance Criteria Specification (TPC
Spec) system rating. When replacement
tires are needed, GM strongly
recommends buying tires with the same
TPC Spec rating.
GM's exclusive TPC Spec system
considers over a dozen critical
specifications that impact the overall
performance of the vehicle, including
brake system performance, ride and
handling, traction control, and tire
pressure monitoring performance. GM's
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
228 Vehicle Care
slowly. But if there is ever a blowout, here
are a few tips about what to expect and
what to do:
If a front tire fails, the flat tire creates a
drag that pulls the vehicle toward that side.
Take your foot off the accelerator pedal and
grip the steering wheel firmly. Steer to
maintain lane position, and then gently
brake to a stop, well off the road,
if possible.
A rear blowout, particularly on a curve, acts
much like a skid and may require the same
correction as used in a skid. Stop pressing
the accelerator pedal and steer to straighten
the vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off the
road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been driven
on while severely underinflated or flat
may cause a blowout and a serious crash.
Never attempt to re-inflate a tire that has
been driven on while severely(Continued)
Warning (Continued)
underinflated or flat. Have your dealer or
an authorized tire service center repair or
replace the flat tire as soon as possible.
{Warning
Lifting a vehicle and getting under it to
do maintenance or repairs is dangerous
without the appropriate safety equipment
and training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could be
badly injured or killed if the vehicle slips
off the jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.
If a tire goes flat, avoid further tire and
wheel damage by driving slowly to a level
place, well off the road, if possible. Turn on
the hazard warning flashers. See Hazard
Warning Flashers 092.
{Warning
Changing a tire can be dangerous. The
vehicle can slip off the jack and roll over
or fall causing injury or death. Find a
level place to change the tire. To help
prevent the vehicle from moving:
1. Set the parking brake firmly.
2. Put an automatic transmission in P (Park) or a manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do not restart while the vehicle is raised.
4. Do not allow passengers to remain in the vehicle.
5. Place wheel blocks, if equipped, on both sides of the tire at the opposite
corner of the tire being changed.
When the vehicle has a flat tire (2), use the
following example as a guide to assist in the
placement of the wheel blocks (1),
if equipped.