2021 CHEVROLET EXPRESS CARGO buttons

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Infotainment System 113
Voice Recognition
The Bluetooth system uses voice recognition
to interpret voice commands to dial phone
numbers and name tags.
For additional information, say“Help”while
you are in a voice recognition menu.
Noise : Keep interior noise levels to a
minimum. The system may not recognize
voice commands if there is too much
background noise.
When to Speak : A short tone sounds after
the system responds indicating when it is
waiting for a voice command. Wait until the
tone and then speak.
How to Speak : Speak clearly in a calm and
natural voice.
Audio System
When using the in-vehicle Bluetooth system,
sound comes through the vehicle's front
audio system speakers and overrides the
audio system. Use the audio system volume
knob, during a call, to change the volume
level. The adjusted volume level remains in
memory for later calls. To prevent missed
calls, a minimum volume level is used if the
volume is turned down too low.
Bluetooth Controls
Use the buttons on the steering wheel to
operate the in-vehicle Bluetooth system. See
Steering Wheel Controls 066.
b/g:Press to answer incoming calls,
confirm system information, and start
speech recognition.
c/x: Press to end a call, reject a call,
or cancel an operation.
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with MP3 capability
cannot be paired to the vehicle as a
phone and an MP3 player at the
same time.
.Up to five cell phones can be paired to
the Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.Only one paired cell phone can be
connected to the Bluetooth system at
a time.
.If multiple paired cell phones are within
range of the system, the system connects
to the first available paired cell phone in
the order that they were first paired to
the system. To connect to a different
paired phone, see “Connecting to a
Different Phone” later in this section.
Pairing a Phone
1. Press and hold
b/gfor two seconds.
2. Say “Bluetooth.” This command can be
skipped.
3. Say “Pair.”The system responds with
instructions and a four-digit Personal
Identification Number (PIN). The PIN is
used in Step 5.
4. Start the pairing process on the cell phone that you want to pair. For help
with this process, see the cell phone
manufacturer's user guide.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
138 Driving and Operating
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
hold the key in START for up to
15 seconds. Wait at least 15 seconds
between each try, to allow the cranking
motor to cool down. When the engine
starts, let go of the key and accelerator.
If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Fast Idle System
If equipped, this feature is available only
with cruise control. The manual fast idle
switch is operated using the cruise control
buttons on the left side of the steering
wheel.
This system can be used to increase engine
idle speed whenever the following
conditions are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving and the
accelerator must not be pressed.
To control the fast idle:
.To enable the Fast Idle System, press and
release the cruise control on/off button
and ensure that the switch indicator light
is lit.
.Press and release the cruise control SET-
button. Engine speed will be held at
approximately 1200 rpm.
When the fast idle is active, the Driver
Information Center (DIC) will display FAST
IDLE ON.
One of the following actions will turn off
the fast idle:
.Pressing the brake.
.Selecting the cruise control cancel button.
.Releasing the parking brake.
.Moving the transmission shift lever out of
P (Park) or N (Neutral).
.Selecting the cruise control on/off button
when it was previously on.
.Pressing the cruise control SET- button a
second time.
.Pressing the accelerator more than
one-quarter of the way down.
.Turning the ignition off.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
144 Driving and Operating
constantly makes adjustments to improve
vehicle performance according to how the
vehicle is being used, such as with a heavy
load or when the temperature changes.
During this adaptive shift control process,
shifting might feel different as the
transmission determines the best settings.
The shift quality of a new vehicle may not
be ideal because the adaptive shift control
process may not have determined the best
settings for a particular shift or condition.
Shift quality will improve with continued
driving.
When temperatures are very cold, the
transmission's gear shifting could be
delayed, providing more stable shifts until
the engine warms up. Shifts could be more
noticeable with a cold transmission. This
difference in shifting is normal.
M :This position lets drivers select the
range of gears appropriate for current
driving conditions. If the vehicle has this
feature, see “Range Selection Mode” under
Manual Mode 0144.
1 : This position reduces vehicle speed
without using the brakes. You can use it for
major/severe downgrades where the vehicle
would otherwise accelerate due to steepness
of grade. When you shift to 1 (First) it provides the lowest gear appropriate to
current road speed and continues to
downshift as the vehicle slows, eventually
downshifting to 1 (First) gear. The
transmission can be held in 1 (First) gear
using Range Selection Mode or the shift
lever. See
“Range Selection Mode” under
Manual Mode 0144.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.
Normal Mode Grade Braking
This mode is enabled when the vehicle is
started, but is not enabled in Range
Selection Mode. It assists in maintaining
desired vehicle speeds when driving on
downhill grades by using the engine and
transmission to slow the vehicle. The first
time the system activates for each ignition
key cycle. To disable or enable Normal Mode Grade
Braking within the current ignition key cycle,
press and hold the Tow/Haul button for
three seconds.
For other forms of grade braking, see
Tow/
Haul Mode 0145 and
Cruise Control 0149.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode helps
control the vehicle's transmission and vehicle
speed while driving downhill or towing a
trailer by letting you select a desired range
of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the shift lever
to select the desired range of gears for
current driving conditions.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 219
mounted onto each tire and wheel
assembly, excluding the spare tire and
wheel assembly. The TPMS sensors monitor
the air pressure in the tires and transmit the
tire pressure readings to a receiver located
in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the low tire
pressure warning light located on the
instrument cluster. If the warning light
comes on, stop as soon as possible and
inflate the tires to the recommended
pressure shown on the Tire and Loading
Information label. SeeVehicle Load Limits
0 132.
A message to check the pressure in a
specific tire displays in the Driver
Information Center (DIC). The low tire
pressure warning light and the DIC warning
message come on at each ignition cycle
until the tires are inflated to the correct
inflation pressure. If the vehicle has DIC
buttons, tire pressure levels can be viewed. For additional information and details about
the DIC operation and displays, see
Driver
Information Center (DIC) 081.
The low tire pressure warning light may
come on in cool weather when the vehicle is
first started, and then turn off as the vehicle
is driven. This could be an early indicator
that the air pressure is getting low and
needs to be inflated to the proper pressure.
A Tire and Loading Information label shows
the size of the original equipment tires and
the correct inflation pressure for the tires
when they are cold. See Vehicle Load Limits
0 132, for an example of the Tire and
Loading Information label and its location.
Also see Tire Pressure 0217.
The TPMS can warn about a low tire
pressure condition but it does not replace
normal tire maintenance. See Tire Inspection
0 221, Tire Rotation 0221 and
Tires 0212.
Caution
Tire sealant materials are not all the
same. A non-approved tire sealant could
damage the TPMS sensors. TPMS sensor
damage caused by using an incorrect tire
(Continued)
Caution (Continued)
sealant is not covered by the vehicle
warranty. Always use only the GM
approved tire sealant available through
your dealer or included in the vehicle.
TPMS Malfunction Light and Message
The TPMS will not function properly if one
or more of the TPMS sensors are missing or
inoperable. When the system detects a
malfunction, the low tire pressure warning
light flashes for about one minute and then
stays on for the remainder of the ignition
cycle. A DIC warning message also displays.
The malfunction light and DIC warning
message come on at each ignition cycle
until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and the DIC message should go off
after the road tire is replaced and the
sensor matching process is performed
successfully. See "TPMS Sensor Matching
Process" later in this section.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
220 Vehicle Care
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message should go off
after successfully completing the sensor
matching process. See "TPMS Sensor
Matching Process" later in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message should go off when the
TPMS sensors are installed and the sensor
matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those
recommended could prevent the TPMS
from functioning properly. SeeBuying
New Tires 0223.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly, it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message
come on and stay on.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification code
needs to be matched to a new tire/wheel
position after rotating the vehicle’s tires or
replacing one or more of the TPMS sensors.
Also, the TPMS sensor matching process
should be performed after replacing a spare
tire with a road tire containing the TPMS
sensor. The malfunction light and the DIC
message should go off at the next ignition
cycle. The sensors are matched to the tire/
wheel positions, using a TPMS relearn tool,
in the following order: driver side front tire,
passenger side front tire, passenger side rear
tire, and driver side rear. See your dealer for
service or to purchase a relearn tool.
A TPMS relearn tool can also be purchased.
See Tire Pressure Monitor Sensor Activation
Tool at www.gmtoolsandequipment.com or
call 1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is: 1. Set the parking brake. 2. Turn the ignition on without starting the
vehicle. See Ignition Positions 0135.
3. Press the Remote Keyless Entry (RKE) transmitter's
QandKbuttons at the
same time for approximately
five seconds. The horn sounds twice to
signal the receiver is in relearn mode
and TIRE LEARNING ACTIVE message
displays on the DIC screen.
If the vehicle does not have RKE, press
the Driver Information Center (DIC)
vehicle information button until the
PRESS VTO RELEARN TIRE POSITIONS
message displays. The horn sounds twice
to signal the receiver is in relearn mode
and TIRE LEARNING ACTIVE message
displays on the DIC screen.
4. Start with the driver side front tire.
5. Place the relearn tool against the tire sidewall, near the valve stem. Then press
the button to activate the TPMS sensor.
A horn chirp confirms that the sensor
identification code has been matched to
this tire and wheel position.
6. Proceed to the passenger side front tire, and repeat the procedure in Step 5.
7. Proceed to the passenger side rear tire, and repeat the procedure in Step 5.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
OnStar 277
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 277
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 278
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0112 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.