
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Customer Information 275
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
286 Index
AuxiliaryDevices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Avoiding Untrusted Media Devices . . . . . . . 104
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
B
Battery Exterior Lighting Battery Saver . . . . . . . . . 95
Load Management . . . . . . . . . . . . . . . . . . . . . . 95
Power Protection . . . . . . . . . . . . . . . . . . . . . . . 95
Battery - North America . . . . . . . . . . . . .199, 237
Blade Replacement, Wiper . . . . . . . . . . . . . . . 201
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Brake System Warning Light . . . . . . . . . . . . . . . . . . 77
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 135
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 202 Bulb Replacement (cont'd)
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 202
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 202
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
License Plate Lamps . . . . . . . . . . . . . . . . . . . 204
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 223
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
California Perchlorate Materials Requirements . . . 178
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . .178, 199, 237, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 152
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 261
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . 141
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . . . 11
Caution, Danger, and Warning . . . . . . . . . . . . . .2
CD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Center High-Mounted Stoplamp
(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Charging System Light . . . . . . . . . . . . . . . . . . . . 76
Check Engine Light (Malfunction Indicator) . . . . 76
Ignition Transmission Lock . . . . . . . . . . . . . 201
Child Restraints Infants and Young Children . . . . . . . . . . . . . 47
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58, 60
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Climate Control Systems . . . . . . . . . . . . . . . . . . 119 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 119
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Rear Heating System . . . . . . . . . . . . . . . . . . . 121
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . . 71
Collision Damage Repair . . . . . . . . . . . . . . . . . . 271

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 291
Online Owner Center . . . . . . . . . . . . . . . . . . . . 267
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
OnStar Additional Information . . . . . . . . . . . 278
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 278
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 277
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 278
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
OperationInfotainment System . . . . . . . . . . . . . . . . . . 100
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 194
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97, 99 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . . 141
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Over Things That Burn . . . . . . . . . . . . . . . . . . 141
Perchlorate Materials Requirements,
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Protection, Battery . . . . . . . . . . . . . . . . . . . . . . 95
Retained Accessory (RAP) . . . . . . . . . . . . . . 138
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 23
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .35
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 274
Program Courtesy Transportation . . . . . . . . . . . . . . . 270
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . .158
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . .178, 199, 237,
Back Cover
Publication Ordering Information . . . . . . . . 273
R
Radio Frequency Statement . . . . . . . . . . . . . . 273
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . 103
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Rear Climate Control System . . . . . . . . . . . . . 122
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rear Heating System . . . . . . . . . . . . . . . . . . . . . 121
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . . 152
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .19
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .23
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Recommended Fluids and Lubricants . . . . . 257
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Recreational Vehicle Towing . . . . . . . . . . . . . 240
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268