
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 125
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 126
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 126
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 127
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 127
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 128
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 128
Driving on Wet Roads . . . . . . . . . . . . . . . . . 129
Hill and Mountain Roads . . . . . . . . . . . . . . 130
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 130
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . . 131
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 132
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 135
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 135
Starting the Engine . . . . . . . . . . . . . . . . . . . . 137
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . 138
Retained Accessory Power (RAP) . . . . . . . 138
Engine Coolant Heater . . . . . . . . . . . . . . . . . 139
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 140
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 141
Parking over Things That Burn . . . . . . . . . 141
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 141
Running the Vehicle While Parked . . . . . 142
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 142
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 144
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 145
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 146
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 146
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 147
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 148
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 149
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 150
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 152
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 155
Lane Departure Warning (LDW) . . . . . . . . 157
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 158
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 158
Fuels in Foreign Countries . . . . . . . . . . . . . 158
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 158
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 158
Filling a Portable Fuel Container . . . . . . . 160
Trailer Towing
General Towing Information . . . . . . . . . . . 160
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 160
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 164
Towing Equipment . . . . . . . . . . . . . . . . . . . . . 172
Trailer Sway Control (TSC) . . . . . . . . . . . . . 175
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 176

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
128 Driving and Operating
Hydraulic Power Steering
This vehicle has hydraulic power steering.
It may require maintenance. SeePower
Steering Fluid 0196.
If power steering assist is lost because the
engine stops or because of a system
malfunction, the vehicle can be steered but
may require increased effort. See your
dealer if there is a problem.
Caution
If the steering wheel is turned until it
reaches the end of its travel, and is held
in that position for more than 15 seconds,
damage may occur to the power steering
system and there may be loss of power
steering assist.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the curve
before accelerating gently into the
straightaway.
Steering in Emergencies
.There are some situations when steering
around a problem may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.Antilock Brake System (ABS) allows
steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop off the
edge of a road onto the shoulder while
driving. Follow these tips: 1. Ease off the accelerator and then, if there is nothing in the way, steer the
vehicle so that it straddles the edge of
the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
130 Driving and Operating
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels and brakes, tires,
cooling system, and transmission.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. SeeTraction
Control/Electronic Stability Control 0147.
.Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0146.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 268. To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
146 Driving and Operating
Brakes
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
ABS performs a system check when the
vehicle is first driven. A momentary motor
or clicking noise may be heard while this
test is going on, and the brake pedal may
move slightly. This is normal.
If there is a problem with ABS, this warning
light stays on. SeeAntilock Brake System
(ABS) Warning Light 078.
ABS does not change the time needed to
get a foot on the brake pedal and does not
always decrease stopping distance. If you
get too close to the vehicle ahead, there will
not be enough time to apply the brakes if
that vehicle suddenly slows or stops. Always
leave enough room ahead to stop, even
with ABS.
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing or feeling ABS
operate is normal.
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Parking Brake
To set the parking brake: 1. Hold the regular brake pedal down.
2. Firmly push the parking brake pedal down. 3. The brake system warning light will
come on, if the ignition is on. See Brake
System Warning Light 077.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0160.
To release the parking brake: 1. Hold the regular brake pedal down.
2. Pull the handle with the parking brake symbol located just above the parking
brake pedal.
3. The brake system warning light will turn off, if the ignition is on.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
Driving with the parking brake applied will
cause a warning chime to sound and a
Driver Information Center (DIC) message
may display. Release the parking brake or
stop the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 147
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. SeeDefensive Driving
0 126.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) temporarily prevents the
vehicle from rolling in an unintended
direction during the transition from brake pedal release to accelerator pedal apply. The
brakes release when the accelerator pedal is
applied or automatically release after a few
seconds. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC), an electronic stability control
system. These systems help limit wheel spin
and assist the driver in maintaining control,
especially on slippery road conditions.
TCS activates if it senses any of the drive
wheels are spinning or beginning to lose
traction. When this happens, TCS applies the
brakes to the spinning wheels and reduces
engine power to limit wheel spin.StabiliTrak/ESC activates when the vehicle
senses a difference between the intended
path and the direction the vehicle is actually
traveling. StabiliTrak/ESC selectively applies
braking pressure to any one of the vehicle
wheel brakes to assist the driver in keeping
the vehicle on the intended path. Trailer
Sway Control (TSC) is also on automatically
when the vehicle is started. See
Trailer Sway
Control (TSC) 0175.
If cruise control is being used and traction
control or StabiliTrak/ESC begins to limit
wheel spin, cruise control will disengage.
Cruise control may be turned back on when
road conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See If the
Vehicle Is Stuck 0131 and “Turning the
Systems Off and On” later in this section.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 163
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.
When parking your vehicle and your trailer
on a hill: 1. Press the brake pedal, but do not shift into P (Park) yet. Turn the wheels into
the curb if facing downhill or into traffic
if facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the brake pedal to
allow the chocks to absorb the load of
the trailer.
4. Reapply the brake pedal. Then apply the parking brake and shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
.Shift into a gear.
.Release the parking brake. 2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of
the chocks.
4. Stop and have someone pick up and store the chocks
Launching and Retrieving a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out of the
vehicle before backing onto the sloped
part of the ramp. Lower the driver and
passenger side windows before
backing onto the ramp. This will
provide a means of escape in the
unlikely event the vehicle slides into
the water.
.If the boat launch surface is slippery,
have the driver remain in the vehicle
with the brake pedal applied while the
boat is being launched. The boat
launch can be especially slippery at
low tide when part of the ramp was
previously submerged at high tide. Do
not back onto the ramp to launch the
boat if you are not sure the vehicle
can maintain traction.
(Continued)
Warning (Continued)
.Do not move the vehicle if someone is
in the path of the trailer. Some parts
of the trailer might be underwater and
not visible to people who are assisting
in launching the boat.
Disconnect the wiring to the trailer before
backing the trailer into the water to prevent
damage to the electrical circuits on the
trailer. Reconnect the wiring to the trailer
after removing the trailer from the water.
If the trailer has electric brakes that can
function when the trailer is submerged, it
might help to leave the electrical trailer
connector attached to maintain trailer brake
functionality while on the boat ramp.
To back the trailer into the water: 1. Slowly back down the boat ramp until the boat is floating, but no further than
necessary.
2. Press and hold the brake pedal, but do not shift into P (Park) yet.
3. Have someone place chocks under the front wheels of the vehicle.
4. Gradually release the brake pedal to allow the chocks to absorb the load of
the trailer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
198 Vehicle Care
There are only two reasons why the brake
fluid level in the reservoir may go down:
.Normal brake lining wear. When new
linings are installed, the fluid level goes
back up.
.A fluid leak in the brake hydraulic system.
Have the brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid reservoir cap
and the area around the cap before
removing it.
Do not top off the brake fluid. Adding fluid
does not correct a leak. If fluid is added
when the linings are worn, there will be too
much fluid when new brake linings are
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system. When the brake fluid falls to a low level,
the brake warning light comes on. See
Brake
System Warning Light 077.
Brake fluid absorbs water over time. Replace
brake fluid at the specified intervals to
prevent increased stopping distance. See
Maintenance Schedule 0251.
Checking Brake Fluid
Check brake fluid by looking at the brake
fluid reservoir. See Engine Compartment
Overview 0181.
The fluid level should be above MIN. If it is
not, have the brake hydraulic system
checked to see if there is a leak. After work is done on the brake hydraulic
system, make sure the level is above MIN
but not over the MAX mark.
What to Add
Use only GM approved DOT 3 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants
0257.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 207
The vehicle may not be equipped with all of
the fuses, relays, and features shown.Fuses Usage
1 ABS motor
2 ABS module
3 Right trailer stoplamp/ Turn signal lamp
4 –
5 –
6 Fuel system control module/Ignition
7 Body control module 5
8 Body control module 7
9 Body control module 4
10 Instrument cluster 11 Trailer wiring
12 –
13 Interior rear vision camera module
14 Windshield washer
16 Horn 17 Transmission