Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Infotainment System 123
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Steering Wheel Controls . . . . . . . . . . . . . . . 125
Using the System . . . . . . . . . . . . . . . . . . . . . 126
Software Updates . . . . . . . . . . . . . . . . . . . . . 129
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 129
HD Radio Technology . . . . . . . . . . . . . . . . . . 130
Radio Data System (RDS) . . . . . . . . . . . . . . . 131
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 132
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 132
Audio Players
Avoiding Untrusted Media Devices . . . . . 132
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 135
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 136
Navigation
Using the Navigation System . . . . . . . . . . 137
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Navigation Symbols . . . . . . . . . . . . . . . . . . . 140
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 147Global Positioning System (GPS) . . . . . . . 147
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 148
Problems with Route Guidance . . . . . . . . 148
If the System Needs Service . . . . . . . . . . . 148
Map Data Updates . . . . . . . . . . . . . . . . . . . . 148
Database Coverage Explanations . . . . . . . 149
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 149
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 154
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Apple CarPlay and Android Auto . . . . . . . 158
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 168
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Infotainment System 147
OnStar System
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
into the built-in navigation system.
Touch OnStar Services on the Home Page to
access the OnStar menu. Touch Turn-by-Turn
Directions icon while on the Services tab of
the OnStar menu.
Turn-by-Turn Navigation
If equipped, after touching the Turn-by-Turn
Directions icon, select destinations from
Recents or Favorites. Recents or Favorites
will be empty if this is the first use. To find
new locations, touch OnStar Advisor, Home
Directions, Place Voice Search, or Address
Voice Search.
Lane Guidance
When available, the system will show the
best lane(s) to be in for the next maneuver.
Cancel a Route
If a route is in progress using either the
vehicle navigation system or the
Turn-by-Turn route, and a new route is
requested, the current route in progress will
be canceled.
Global Positioning System (GPS)
If equipped, the position of the vehicle is
determined by using satellite signals, various
vehicle signals, and map data.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
The GPS shows the current position of the
vehicle using signals sent by GPS satellites.
When the vehicle is not receiving signals
from the satellites, a symbol appears in the
status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0148 and
If the System Needs Service 0148.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Infotainment System 163
About
Touch to view the infotainment system
software information.
Running Applications
Touch to see a complete list of applications
that are currently running on the
infotainment system.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data: Erases
app data settings, user profiles, and
personal data including navigation and
mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have been set
to open when selecting a function. No
application data will be lost.
Touch Clear or Cancel.
Apps
The menu may contain the following:
Android Auto
This feature allows you to interact directly
with your mobile device on the infotainment
display. SeeApple CarPlay and Android Auto
0 158.
Touch the controls on the infotainment
display to disable or enable.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See Apple CarPlay and Android Auto
0 158.
Touch the controls on the infotainment
display to disable or enable.
Apps
Touch and the following may display:
.Update Apps Automatically: This allows
downloaded applications to be updated
automatically.
Touch the controls on the infotainment
display to disable or enable.
.About Apps: Touch to view the versions
of the shop software. Audio
Depending on the current audio source,
different options will be available.
Touch and the following may display:
.Tone Settings: Touch to adjust Equalizer,
Fade/Balance, or Sound Mode. See
“Infotainment System Sound Menu”
in
AM-FM Radio 0129.
.Adaptive Volume: This feature adjusts the
volume based on the vehicle speed.
Touch Off, Low, Medium-Low, Medium,
Medium-High, or High.
.Bose AudioPilot Noise Compensation
Technology (If Equipped): This feature
adjusts the volume based on the noise in
the vehicle and the speed.
Touch Off or On.
.Manage Favorites: Touch to display a list
of Audio, Mobile Devices, and Navigation
favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/12/20
186 Driving and Operating
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 039.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/12/20
Driving and Operating 233
Warning (Continued)
vehicle. AEB will not brake outside of its
operating speed range and only responds
to detected vehicles.
AEB may not:
.Detect a vehicle ahead on winding or
hilly roads.
.Detect all vehicles, especially vehicles
with a trailer, tractors, muddy
vehicles, etc.
.Detect a vehicle when weather limits
visibility, such as in fog, rain, or snow.
.Detect a vehicle ahead if it is partially
blocked by pedestrians or other
objects.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
AEB may slow the vehicle to a complete
stop to try to avoid a potential crash. If this
happens, AEB may engage the Electric
Parking Brake (EPB) to hold the vehicle at a
stop. Release the EPB or firmly press the
accelerator pedal.
{Warning
AEB may automatically brake the vehicle
suddenly in situations where it is
unexpected and undesired. It could
respond to a turning vehicle ahead,
guardrails, signs, and other non-moving
objects. To override AEB, firmly press the
accelerator pedal, if it is safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake pedal is
applied quickly by providing a boost to
braking based on the speed of approach and
distance to a vehicle ahead.
Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed. AEB and IBA can be disabled through vehicle
personalization. See
“Collision/Detection
Systems” underVehicle Personalization
0 108.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system.
The AEB system does not need service.
Front Pedestrian Braking (FPB)
System
If equipped, the Front Pedestrian Braking
(FPB) system may help avoid or reduce the
harm caused by front-end crashes with
nearby pedestrians when driving in a
forward gear. FPB displays an amber
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
OnStar 349
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 349
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Additional Information
OnStar Additional Information . . . . . . . . 350
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0136 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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352 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0249. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Index 359
Climate Control Systems (cont'd)Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 177
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 179
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Cluster, Instrument . . . . . . . . . . . . . . . . . . . 85, 88
Collision Damage Repair . . . . . . . . . . . . . . . . . 344
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . 307
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Compressor Kit, Tire Sealant . . . . . . . . . . . . . 297
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 355
Control Traction and Electronic Stability . . . . . . . . 211
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . .187
Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 125
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 91
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177, 179 Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Courtesy Transportation Program . . . . . . . . 343
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Coverage Explanations . . . . . . . . . . . . . . . . . . . 149
Covers Rear Compartment/Storage Panel . . . . . . . 75
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . . 217
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 340 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Text Telephone (TTY) Users . . . . . . . . . . . . 340
Customer Information Publications Ordering Information . . . . . 345
Customer Satisfaction Procedure . . . . . . . . . 338
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 344
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 348 Database Coverage Explanations . . . . . . . . . 149
Daytime Running Lamps (DRL) . . . . . . . . . . . . 118
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 186
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 356
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 186
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Door Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 337
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 209, 266
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Driver Assistance Systems . . . . . . . . . . . . . . . 225
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Driver Information Center (DIC) . . . . . . 101, 105
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 230
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 186
Characteristics and Towing Tips . . . . . . . . 242
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Hill and Mountain Roads . . . . . . . . . . . . . . 193