2021 CHEVROLET EQUINOX service

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OnStar System
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
into the built-in navigation system.
Touch OnStar Services on the Home Page to
access the OnStar menu. Touch Turn-by-Turn
Directions icon while on the Services tab of
the OnStar menu.
Turn-by-Turn Navigation
If equipped, after touching the Turn-by-Turn
Directions icon, select destinations from
Recents or Favorites. Recents or Favorites
will be empty if this is the first use. To find
new locations, touch OnStar Advisor, Home
Directions, Place Voice Search, or Address
Voice Search.
Lane Guidance
When available, the system will show the
best lane(s) to be in for the next maneuver.
Cancel a Route
If a route is in progress using either the
vehicle navigation system or the
Turn-by-Turn route, and a new route is
requested, the current route in progress will
be canceled.
Global Positioning System (GPS)
If equipped, the position of the vehicle is
determined by using satellite signals, various
vehicle signals, and map data.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
The GPS shows the current position of the
vehicle using signals sent by GPS satellites.
When the vehicle is not receiving signals
from the satellites, a symbol appears in the
status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0148 and
If the System Needs Service 0148.

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Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during high-speed
driving.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. SeeMaps
0 140.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced. The map data is

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updated periodically, provided that the map
information has changed and the vehicle has
a relevant service plan.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.chevrolet.com/learn.
If the vehicle is equipped with Connected
Navigation, which is a subscription service
that enables certain features of the
navigation system, such as Traffic, Smart
Search/Routing, and Predictive Navigation,
then the system will download the latest
map data from the cloud.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. SeeMap Data
Updates 0148.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches, such as a song or artist to
play from a media device, would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by touching one or two options,
and are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks.
If your language supports it, try stating a
one-shot command, such as “Directions to
address province>.” Do not include the ZIP code
while stating the address during the command. Another example of a one-shot
Destination Entry command is,
“Directions to
Place of Interest at .” If these
commands do not work, try saying, “Take
me to Place of Interest” or“Find address”
and the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain.

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Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
ito decline, then touch Ignore on
the infotainment display Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable. Aftermarket
or third-party cables may not work.

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System
The menu may contain the following:
Time / Date
Use the following features to set the clock:
.Automatic Time and Date: Touch Off or
On to enable or disable automatic update
of the time and date. When this feature
is on, the time and date cannot be
manually set.
.Set Time: Touch to manually set the time
using the controls on the infotainment
display.
.Set Date: Touch to manually set the date
using the controls on the infotainment
display.
.Automatic Time Zone (If Equipped): Touch
Off or On to disable or enable automatic
update of the time zone based on vehicle
location. When this feature is on, the
time zone cannot be manually set.
.Select Time Zone: Touch to manually set
the time zone. Touch a time zone from
the list.
.Use 24-hour Format: Touch to specify the
clock format shown.
Touch Off or On to disable or enable.Language
This will set the display language used on
the infotainment display. It may also use
the selected language for voice recognition
and audio feedback. Touch Language and
touch the appropriate language.
Phones
Touch to connect to a different cell phone or
mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
This will show connected and available Wi-Fi
networks.
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Wi-Fi Hotspot
Touch and the following may display:
.Wi-Fi Services: This allows devices to use
the vehicle hotspot.
Touch the controls on the infotainment
display to disable or enable.
.Wi-Fi Name: Touch to change the vehicle
Wi-Fi name.
.Wi-Fi Password: Touch to change the
vehicle Wi-Fi password.
.Connected Devices: Touch to show
connected devices.
.Share Hotspot Data: Touch On to allow
devices to use the vehicle hotspot and its
data, or touch Off to allow devices to
only use the vehicle hotspot but not
its data.
Privacy
Touch and the following may display:
.Location Services: This setting enables or
disables sharing of vehicle location
outside the vehicle. Emergency services
will not be affected when Off is selected.
.Data Services: If equipped, this setting
determines if data sharing can be used by
features including Wi-Fi, Hotspot, and
applications. Touch Off to disable data
services. Emergency services and phone
calls, such as calls with OnStar Advisors or
others, will not be affected when Off is
selected.
.Voice Recognition Sharing: This setting
determines if voice commands can be
shared with a cloud-based voice

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accessory with iPod or iPhone may affect
wireless performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod
touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
If you decide to continue service after your
trial, your selected subscription plan will
automatically renew thereafter. You will be
charged at then-current rates. Fees and taxes
apply. Please see the SiriusXM Customer
Agreement at siriusxm.com for complete
terms and how to cancel, which includes
calling SiriusXM at 1-866-635-2349. All fees
and programming are subject to change.
Fees and Taxes: Subscription fee, taxes, one
time activation fee, and other fees may
apply. Subscription fee is consumer only. All
fees and programming subject to change.
Subscriptions subject to Customer
Agreement available at www.siriusxm.com.
SiriusXM service is only available in the
48 contiguous United States and Canada.In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM
Satellite Radio.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an
“XL” preceding the channel name.
Channel blocking is available for SiriusXM
Satellite Radio receivers by notifying
SiriusXM:
.USA Customers —See www.siriusxm.com
or call 1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call 1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
of its content. Furthermore, the AMBER voice
compression software included in this
product is protected by intellectual property
rights including patent rights, copyrights,
and trade secrets of Digital Voice
Systems, Inc. General Requirements:
1. A License Agreement from SiriusXM is required for any product that
incorporates SiriusXM Technology and/or
for use of any of the SiriusXM marks to
be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Canadian
Satellite Radio Inc. (operating as SiriusXM
Canada).
TouchSense Technology and TouchSense
System 1000 Series Licensed from
Immersion Corporation. TouchSense System
1000 protected under one or more of the
U.S. Patents at the following address
www.immersion.com/patent-marking.html
and other patents pending.

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Bose
Bose AudioPilot and Bose Centerpoint
surround are registered trademarks of Bose
Corporation in the U.S. and other countries.
HD Radio Technology
HD Radio Technology manufactured under
license from iBiquity Digital Corporation.
U.S. and Foreign Patents. For patents see
http://dts.com/patents. HD Radio and the
HD, HD Radio, and“ARC”logos are
registered trademarks or trademarks of
iBiquity Digital Corporation in the United
States and/or other countries.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners. Java
Java is a registered trademark of Oracle
and/or its affiliates.
Schedule I: Gracenote EULA
Music recognition technology and related
data are provided by Gracenote. Gracenote
is the industry standard in music recognition
technology and related content delivery. For
more information see www.gracenote.com.
Music-related data from Gracenote, Inc.,
copyright © 2000 to present Gracenote.
Gracenote Software, copyright © 2000 to
present Gracenote. One or more patents
owned by Gracenote may apply to this
product and service. See the Gracenote
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Gracenote" logo are either registered
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the United States and/or other countries.
Gracenote Terms of Use
This application or device contains software
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(the "Gracenote Software") enables this
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MPEG4–AVC (H.264)
THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED
FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
VC-1
THIS PRODUCT IS LICENSED UNDER THE VC-1
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE VC-1 STANDARD