Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/12/20
Driving and Operating 227
.Front camera lens in the front grille or
near the front emblem
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirror
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera above the license
plate
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 346.
Assistance Systems for Parking or
Backing
If equipped, the Rear Vision Camera (RVC),
Rear Park Assist (RPA), Surround Vision, and
Rear Cross Traffic Alert (RCTA) may help the
driver park or avoid objects. Always check
around the vehicle when parking or backing. Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when
the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
screen sooner, press Home or Back on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph) while in D (Drive). The RVC
is above the license plate.
1. View Displayed by the Rear Vision
Camera
1. View Displayed by the Rear VisionCamera
2. Corners of the Rear Bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may display to show
that RPA or RCTA has detected an object.
This triangle changes from amber to red and
increases in size the closer the object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
(Continued)
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/12/20
Driving and Operating 237
side of the vehicle do not move further back
when a trailer is towed. Use caution while
changing lanes when towing a trailer. LCA
may alert to objects attached to the vehicle,
such as a trailer, bicycle, or object extending
out to either side of the vehicle. Attached
objects may also interfere with the
detection of vehicles. This is normal system
operation; the vehicle does not need service.
LCA may not always alert the driver to
vehicles in the next lane over, especially in
wet conditions or when driving on sharp
curves. The system does not need to be
serviced. The system may light up due to
guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
LCA may not operate when the LCA sensors
in the left or right corners of the rear
bumper are covered with mud, dirt, snow,
ice, or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing the
Vehicle" underExterior Care0314. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer. If the LCA displays do not light up when
moving vehicles are in the side blind zone or
are rapidly approaching this zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
Radio Frequency Information
See
Radio Frequency Statement 0346.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid crashes due
to unintentional lane departures. This
system uses a camera to detect lane
markings between 60 km/h (37 mph) and
180 km/h (112 mph). It may assist by gently
turning the steering wheel if the vehicle
approaches a detected lane marking. It may
also provide a Lane Departure Warning
(LDW) alert if the vehicle crosses a detected
lane marking. LKA can be overriden by
turning the steering wheel. This system is
not intended to keep the vehicle centered in
the lane. LKA will not assist and alert if the
turn signal is active in the direction of lane
departure, or if it detects that you are
accelerating, braking or actively steering.
{Warning
The LKA system does not continuously
steer the vehicle. It may not keep the
vehicle in the lane or give a Lane
Departure Warning (LDW) alert, even if a
lane marking is detected.
The LKA and LDW systems may not:
.Provide an alert or enough steering
assist to avoid a lane departure or
crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
If LKA only detects lane markings on one
side of the road, it will only assist or
provide an LDW alert when approaching
the lane on the side where it has
detected a lane marking. Even with LKA
and LDW, you must steer the vehicle. (Continued)
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Vehicle Care 277
FusesUsage
F03 Trailer brake
F04 Heating, ventilation, and air conditioning blower
F05 Body control module 2
F06 Central gateway module F07 –
F08 Body control module 3
F09 Amplifier F10 –
F11 –
F12 –
F13 –
F14 –
F15 Transmission control module
F16 Front heated seats F17 Left data link connector
F18 Body control module 7
F19 Exterior mirror
F20 Body control module 1 Fuses
Usage
F21 Body control module 4
F22 Body control module 6
F23 Electric steering column lock
F24 Sensing and diagnostic module
F25 Occupancy sensor
F26 –
F27 Power seats
F28 Rear windows
F29 –
F30 –
F31 Steering wheel controls
F32 Body control module 8
F33 Heating, ventilation, and air conditioning
F34 Passive entry, passive start
F35 Liftgate latch
F36 Wireless charger module/ USB accessory Fuses
Usage
F37 Cigarette lighter
F38 OnStar
F39 Instrument panel USB
F40 Camera module/Liftgate module
F41 Park assist module/Center stack display/Heating,
ventilation and air
conditioner display/
Universal garage door
opener/Overhead control
switchbank
F42 Radio
Relays Usage
K01 –
K02 Retained accessory power
K03 Liftgate
K04 –
K05 Logistics
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
286 Vehicle Care
Put the valve caps back on the valve
stems to keep out dirt and moisture.
Use only valve caps designed for the
vehicle by GM. TPMS sensors could be
damaged and would not be covered by
the vehicle warranty.
Tire Pressure Monitor System
The Tire Pressure Monitor System (TPMS)
uses radio and sensor technology to check
tire pressure levels. The TPMS sensors
monitor the air pressure in your tires and
transmit tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure
recommended by the vehicle manufacturer
on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of a
different size than the size indicated on the
vehicle placard or tire inflation pressure
label, you should determine the proper tire
inflation pressure for those tires.)As an added safety feature, your vehicle has
been equipped with a tire pressure
monitoring system (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle's handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver's responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale
will flash for approximately one minute and
then remain continuously illuminated. Thissequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as
intended. TPMS malfunctions may occur for
a variety of reasons, including the
installation of replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on
your vehicle to ensure that the replacement
or alternate tires and wheels allow the
TPMS to continue to function properly.
See
Tire Pressure Monitor Operation 0286.
See Radio Frequency Statement 0346.
Tire Pressure Monitor Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a low tire
pressure condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire and
wheel assembly. The TPMS sensors monitor
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
288 Vehicle Care
until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and DIC message should go off after
the road tire is replaced and the sensor
matching process is performed
successfully. See“TPMS Sensor Matching
Process” later in this section.
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message should go off
after successfully completing the sensor
matching process. See "TPMS Sensor
Matching Process" later in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message should go off when the
TPMS sensors are installed and the sensor
matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those recommended could prevent the TPMS
from functioning properly. See
Buying
New Tires 0292.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and audible
alerts outside the vehicle to help when
inflating an underinflated tire to the
recommended cold tire pressure.
When the low tire pressure warning light
comes on: 1. Park the vehicle in a safe, level place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is underinflated. The turn signal lamp will flash. When the recommended pressure is
reached, the horn sounds once and the
turn signal lamp will stop flashing and
briefly turn solid.
Repeat these steps for all underinflated tires
that have illuminated the low tire pressure
warning light.
{Warning
Overinflating a tire could cause the tire
to rupture and you or others could be
injured. Do not exceed the maximum
pressure listed on the tire sidewall. See
Tire Sidewall Labeling 0280 and
Vehicle Load Limits 0195.
If the tire is overinflated by more than
35 kPa (5 psi), the horn will sound multiple
times and the turn signal lamp will continue
to flash for several seconds after filling
stops. To release and correct the pressure,
while the turn signal lamp is still flashing,
briefly press the center of the valve stem.
When the recommended pressure is reached,
the horn sounds once.
If the turn signal lamp does not flash within
15 seconds after starting to inflate the tire,
the tire fill alert has not been activated or is
not working.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
320 Vehicle Care
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened with
water to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a mild soap
solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners containing
these solvents can permanently change
the appearance and feel of leather or soft
trim, and are not recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and (Continued)
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
338 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 338
Customer Assistance Offices . . . . . . . . . . . 340
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Online Owner Center . . . . . . . . . . . . . . . . . . 340
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Roadside Assistance Program . . . . . . . . . . 341
Scheduling Service Appointments . . . . . . 342
Courtesy Transportation Program . . . . . 343
Collision Damage Repair . . . . . . . . . . . . . . . 344
Publication Ordering Information . . . . . . 345
Radio Frequency Statement . . . . . . . . . . . 346
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 346
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 347
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Event Data Recorders . . . . . . . . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Infotainment System . . . . . . . . . . . . . . . . . . 348Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
346 Customer Information
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules andwith Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors. If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
http://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,