Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Infotainment System 123
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Steering Wheel Controls . . . . . . . . . . . . . . . 125
Using the System . . . . . . . . . . . . . . . . . . . . . 126
Software Updates . . . . . . . . . . . . . . . . . . . . . 129
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 129
HD Radio Technology . . . . . . . . . . . . . . . . . . 130
Radio Data System (RDS) . . . . . . . . . . . . . . . 131
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 132
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 132
Audio Players
Avoiding Untrusted Media Devices . . . . . 132
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 135
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 136
Navigation
Using the Navigation System . . . . . . . . . . 137
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Navigation Symbols . . . . . . . . . . . . . . . . . . . 140
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 147Global Positioning System (GPS) . . . . . . . 147
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 148
Problems with Route Guidance . . . . . . . . 148
If the System Needs Service . . . . . . . . . . . 148
Map Data Updates . . . . . . . . . . . . . . . . . . . . 148
Database Coverage Explanations . . . . . . . 149
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 149
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 154
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Apple CarPlay and Android Auto . . . . . . . 158
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 168
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
126 Infotainment System
oorp:Press to go to the previous or
next menu on the instrument cluster.
worx: Press to go to the next or
previous list on the instrument cluster.
V: Press to select a highlighted menu
option.
The favorite and volume switches are on the
back of the steering wheel.
1. Favorite: When on a radio source, press to select the next or previous favorite.
When on a media source, press to select
the next or previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Overview) 0154
or
Bluetooth (Pairing and Using a Phone) 0155.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0137.
Climate
If equipped, touch the Climate icon to
display the Climate main page. See Dual
Automatic Climate Control System 0179.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon to display the
Wi-Fi Hotspot information. See Settings
0 159.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0159.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0158.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0158.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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150 Infotainment System
Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode underSettings
0 159.
There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control,
the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated. Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example,
“Call
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
.Navigation destinations can be made in a
single command using keywords. A few
examples are: “I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 165
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first or
last name.
.Re-sync Device Contacts:
This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
.Delete All Vehicle Contacts: Touch to
delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This enables
OnStar cell phone TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of different
vehicle features. SeeVehicle Personalization
0 108.
Personal
If equipped, this menu allows adjustment of
different user profile settings. See “Users”in
Using the System 0126 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password.
An “unverified user account” pop-up will
display until the account information
verification process has been completed on
the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.
Profile Picture
Touch to choose or change your profile
picture.
Profile Identifiers
Touch to have the vehicle recognize the
identifier you choose. Touch Vehicle Key 1 and/or Vehicle Key 2.
If the Remote Key is lost or stolen, see your
dealer.
Security
Touch to have your profile secured with a
Personal Identification Number (PIN).
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.
Vehicle Account
Touch to view the vehicle account
information and to change the account
password.
Delete Profile
Touch to remove the profile from the
vehicle.
Touch Remove or Cancel.
Teen Driver
If equipped, this allows multiple keys to be
registered for beginner drivers to encourage
safe driving habits. When the vehicle is
started with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some features, and
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Infotainment System 167
Set Audio Volume Limit :Allows a
maximum radio volume to be set. Use the
arrows to choose the maximum allowable
level for the audio volume.
Teen Driver Speed Limiter : Limits the
maximum speed of the vehicle. When the
speed limiter is turned on and the vehicle is
started with a Teen Driver key, the DIC
displays a message that the top speed is
limited.
On certain vehicles, when the Speed Limiter
is turned ON, the vehicle’s maximum
acceleration will be limited. The DIC will
display a message that the acceleration is
limited.
Teen Driver Speed Warning : Allows the
speed warning to be turned on or off. Touch
Set Teen Driver Speed Warning to set the
warning speed.
Set Teen Driver Speed Warning : Displays a
warning in the DIC when exceeding a
selectable speed. Choose the desired speed
warning level. The speed warning does not
limit the speed of the vehicle.
SiriusXM Explicit Content Filter (if
equipped) : Allows the SiriusXM Explicit
Content Filter to be turned ON or OFF.
When ON, the teen driver will not be able to listen to SiriusXM stations that contain
explicit content, and the Explicit Content
Filter selection in the Audio Settings will be
unavailable for change.
When Teen Driver is Active:
.The radio will mute when the driver seat
belt, and in some vehicles the front
passenger seat belt, is not buckled. The
audio from any device paired to the
vehicle will also be muted.
.An object placed on the front passenger
seat, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, could cause the passenger sensing
system to falsely sense an unbuckled
front passenger and mute the radio.
If this happens, remove the object from
the seat. See
Passenger Sensing System
0 51.
.Some safety systems, such as Forward
Collision Alert, if equipped, cannot be
turned off. They may include: Park Assist,
Side Blind Zone Alert, Lane Change Alert,
Rear Cross Traffic Alert, Forward Collision
Alert, Automatic Emergency Braking,
Pedestrian Braking, Lane Departure
Warning, Lane Keep Assist, Daytime Running Lamps/Automatic Light Control,
Traction Control, Stability Control, and
Antilock Brakes.
.The gap setting for the Forward Collision
Alert and Adaptive Cruise Control,
if equipped, cannot be changed.
.When trying to change a safety feature
that is not configurable in Teen Driver,
the feature may be grayed out or
removed from the infotainment menu,
or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise, if equipped, is not available.
.Enhanced Low Fuel Warning (if equipped)
–
When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per
vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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208 Driving and Operating
Manual Mode
Electronic Range Select (ERS) Mode
ERS or manual mode allows for the selection
of the range of gear positions. Use this
mode when driving downhill or towing a
trailer to limit the top gear and vehicle
speed. The shift position indicator within the
Driver Information Center (DIC) will display a
number next to the L indicating the highest
available gear under manual mode and the
driving conditions when manual mode was
selected.
To use this feature:1. Move the shift lever to L (Manual Mode).
2. Press the plus/minus button on the shift lever, to increase or decrease the gear
range available.
When shifting to L (Manual Mode), the
transmission will shift to a preset lower gear
range. For this preset range, the highest
gear available is displayed next to the L in
the DIC. See Driver Information Center (DIC)
(Base and Midlevel) 0101 or
Driver Information Center (DIC) (Uplevel)
0 105 for more information. All gears below
that number are available to use. For
example, when 4 (Fourth) is shown next to
the L, 1 (First) through 4 (Fourth) gears are
shifted automatically. To shift to 5 (Fifth)
gear, press the + (Plus) button or shift into
D (Drive).
L (Manual Mode) will prevent shifting to a
lower gear range if the engine speed is too
high. If vehicle speed is not reduced within
the time allowed, the lower gear range shift
will not be completed. Slow the vehicle,
then press the −(Minus) button to the
desired lower gear range.
While using the ERS, cruise control can
be used.Tow/Haul Mode
This feature can assist when towing or
hauling a heavy load.
_: Select Tow/Haul Mode by pressing
the button on the center console. Mode
availability is dependent upon vehicle trim
level, region, and optional features.
When Tow/Haul is activated, the Tow/Haul
symbol will come on in the instrument
cluster. A Tow/Haul ON message will also
appear in the DIC. For vehicles equipped
with All Wheel Drive (AWD), the AWD
indicator will come on. Tow/Haul will
remain active until the next key cycle. See
Driving Characteristics and Towing Tips
0 242.
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212 Driving and Operating
system. These systems help limit wheel slip
and assist the driver in maintaining control,
especially on slippery road conditions.
TCS activates if it senses that any of the
drive wheels are spinning or beginning to
lose traction. When this happens, TCS
applies the brakes to the spinning wheels
and reduces engine power to limit
wheel spin.
StabiliTrak/ESC activates when the vehicle
senses a difference between the intended
path and the direction the vehicle is actually
traveling. StabiliTrak/ESC selectively applies
braking pressure to any one of the vehicle
wheel brakes to assist the driver in keeping
the vehicle on the intended path.
If cruise control is being used and TCS or
StabiliTrak/ESC begins to limit wheel spin,
cruise control will disengage. Cruise control
may be turned back on when road
conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See
If the
Vehicle Is Stuck 0194 and “Turning the
Systems Off and On” later in this section.
The indicator light for both systems is in the
instrument cluster. This light will:
.Flash when TCS is limiting wheel spin
.Flash when StabiliTrak/ESC is activated
.Turn on and stay on when either system
is not working
If either system fails to turn on or to
activate, a message displays in the Driver
Information Center (DIC), and
dcomes on
and stays on to indicate that the system is
inactive and is not assisting the driver in
maintaining control. The vehicle is safe to
drive, but driving should be adjusted
accordingly. If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on and stays
on, the vehicle may need more time to
diagnose the problem. If the condition
persists, see your dealer.
Turning the Systems Off and On
(Uplevel Cluster)
Caution
Do not repeatedly brake or accelerate
heavily when TCS is off. The vehicle
driveline could be damaged.
At speeds of 56 km/h (35 mph) or above,
this ability to turn off or on is disabled.
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Driving and Operating 213
TCS and StabiliTrak/ESC can be turned off or
on using the DIC controls as follows:
Pressoorpto scroll to the Options
application.
Press
worxto scroll through the items
in the Options menu.
Press
Vto select the Traction and Stability
page, then press
Vto select the menu. Use
worxto select Traction (TCS) or
Stability (ESC).
To turn TCS off, select Traction, then press
V. The TCS icon on the DIC will change
from On to Off and
iilluminates in the
instrument cluster. To turn TCS back on, select Traction, then
press
V. The TCS icon on the DIC will
change from Off to On and
igoes out in
the instrument cluster. TCS cannot be on
when StabiliTrak/ESC is off.
To turn StabiliTrak/ESC off, select Stability,
then press
V. The StabiliTrak/ESC icon on
the DIC will change from On to Off. If TCS
was on when StabiliTrak/ESC was turned off,
both will turn off and
iandgilluminate.
To turn StabiliTrak/ESC back on, select
Stability then press
V. The StabiliTrak/ESC
icon on the DIC will change from Off to On
and
ggoes out in the instrument cluster.
To turn both StabiliTrak/ESC and TCS back
on, select Traction, then press
V. The
StabiliTrak/ESC and TCS icons on the DIC will
change from Off to On and
gandigo
out in the instrument cluster.
Adding accessories can affect the vehicle
performance. See Accessories and
Modifications 0252.
Turning the Systems Off and On
(Midlevel Cluster)
Caution
Do not repeatedly brake or accelerate
heavily when TCS is off. The vehicle
driveline could be damaged.
At speeds of 56 km/h (35 mph) or above,
this ability to turn off or on is disabled.
TCS and StabiliTrak/ESC can be turned off or
on using the DIC controls as follows:
Pressoto access the cluster applications.
Use
worxto scroll through the list of
available applications.