2021 CHEVROLET EQUINOX navigation update

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
OnStar 349
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 349
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Additional Information
OnStar Additional Information . . . . . . . . 350
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0136 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
OnStar 351
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0346.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
352 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0249. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Index 363
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . .32Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 323 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 94
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . 148
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Media Avoiding Untrusted Devices . . . . . . . . . . . . 132
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 25
Automatic Dimming Rearview . . . . . . . . . . 25
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Mirrors (cont'd)
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 25
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . .25
Monitor System, Tire Pressure . . . . . . . . . . . 286
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . . 132
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 354
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Using the System . . . . . . . . . . . . . . . . . . . . . . . 137
Navigation Symbols . . . . . . . . . . . . . . . . . . . . . 140
Net, Convenience . . . . . . . . . . . . . . . . . . . . . . . . . 76
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 198
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Engine Oil Life System . . . . . . . . . . . . . . . . . 257
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Older Children, Restraints . . . . . . . . . . . . . . . . . 56
Online Owner Center . . . . . . . . . . . . . . . . . . . . 340 OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
OnStar Additional Information . . . . . . . . . . . 350
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 349
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 350
OnStar System . . . . . . . . . . . . . . . . . . . . . . 136, 147
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 262
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 205
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Over Things That Burn . . . . . . . . . . . . . . . . . 205
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 227
Passenger Airbag Status Indicator . . . . . . . . . 93
Passenger Compartment Air Filter . . . . . . . .182

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Index 367
Transportation Program, Courtesy . . . . . . . 343
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Turn and Lane-Change Signals . . . . . . . . . . . . 119
U
Uniform Tire Quality Grading . . . . . . . . . . . . 293
Universal Remote System . . . . . . . . . . . . . . . . . 113Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using the Navigation System . . . . . . . . . . . . . 137
Using the System . . . . . . . . . . . . . . . . . . . . . . . . 126
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Identification Number (VIN) . . . . . . . . . . . . 334
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Personalization . . . . . . . . . . . . . . . . . . . . . . . . 108
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 108
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 97
Vehicle Care Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . . . . . . 302
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Vehicle Data Recording and Privacy . . . . . . 347
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . . 148
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 149
W
Warning Brake System Light . . . . . . . . . . . . . . . . . . . . . 95
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 119
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Wheels Alignment and Tire Balance . . . . . . . . . . . . 294
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
When It Is Time for New Tires . . . . . . . . . . . 291 Where to Put the Restraint . . . . . . . . . . . . . . . .61
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Wiper Blade Replacement . . . . . . . . . . . . . . . . 267
Wipers Rear Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . . . 83