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High Speed Operation Inflation Pressures
Tire Size Cold Inflation Pressure kPa (psi)
245/40ZR20 (95Y) 280 kPa (41 psi) 275/35ZR20 (98Y) 280 kPa (41 psi)
Return the tires to the recommended cold
tire inflation pressure when high-speed
driving has ended. See Vehicle Load Limits
0 196 and
Tire Pressure 0273.
Tire Pressure Monitor System
The Tire Pressure Monitor System (TPMS)
uses radio and sensor technology to check
tire pressure levels. The TPMS sensors
monitor the air pressure in your tires and
transmit tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure
recommended by the vehicle manufacturer
on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation pressure
label, you should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your vehicle has
been equipped with a tire pressure
monitoring system (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle's handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver's responsibility to maintain
correct tire pressure, even if under-inflationhas not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale
will flash for approximately one minute and
then remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as
intended. TPMS malfunctions may occur for
a variety of reasons, including the
installation of replacement or alternate tires
or wheels on the vehicle that prevent the
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The Uniform Tire Quality Grading
(UTQG) system does not apply to deep
tread, winter tires, compact spare tires,
tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General
Motors passenger cars and light trucks
may vary with respect to these grades,
they must also conform to federal
safety requirements and additional
General Motors Tire Performance
Criteria (TPC) standards.
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
All Passenger Car Tires Must Conform to
Federal Safety Requirements In Addition
To These Grades.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the
tire when tested under controlledconditions on a specified government
test course. For example, a tire graded
150 would wear one and one-half (1½)
times as well on the government course
as a tire graded 100. The relative
performance of tires depends upon the
actual conditions of their use, however,
and may depart significantly from the
norm due to variations in driving habits,
service practices and differences in road
characteristics and climate.
Traction
The traction grades, from highest to
lowest, are AA, A, B, and C. Those
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have
poor traction performance. Warning:
The traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not include
acceleration, cornering, hydroplaning,
or peak traction characteristics.
Temperature
The temperature grades are A (the
highest), B, and C, representing the
tire's resistance to the generation of
heat and its ability to dissipate heat
when tested under controlled conditions
on a specified indoor laboratory test
wheel. Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure. The grade C
corresponds to a level of performance
which all passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel than the
minimum required by law. Warning:
The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, underinflation, or excessive
loading, either separately or in
combination, can cause heat buildup
and possible tire failure.
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Vehicle Care 285
Warning (Continued)
if its manufacturer recommends it for the
vehicle's tire size combination and road
conditions. Follow that manufacturer's
instructions. To avoid vehicle damage,
drive slowly and readjust or remove the
traction device if it contacts the vehicle.
Do not spin the wheels. If traction
devices are used, install them on the rear
tires.
If a Tire Goes Flat
If the vehicle has run-flat tires, there is no
need to stop on the side of the road to
change a flat tire. SeeRun-Flat Tires0268.
{Warning
Special tools and procedures are required
to service a run-flat tire. If these special
tools and procedures are not used, injury
or vehicle damage may occur. Always be
sure the proper tools and procedures, as
described in the service manual, are used.
It is unusual for a tire to blow out while
driving, especially if the tires are maintained
properly. See Tires0267. If air goes out of a tire, it is much more likely to leak out
slowly. But if there is ever a blowout, here
are a few tips about what to expect and
what to do:
If a front tire fails, the flat tire creates a
drag that pulls the vehicle toward that side.
Take your foot off the accelerator pedal and
grip the steering wheel firmly. Steer to
maintain lane position, and then gently
brake to a stop, well off the road,
if possible.
A rear blowout, particularly on a curve, acts
much like a skid and may require the same
correction as used in a skid. Stop pressing
the accelerator pedal and steer to straighten
the vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off the
road, if possible.{Warning
Lifting a vehicle and getting under it to
do maintenance or repairs is dangerous
without the appropriate safety equipment
and training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could be
(Continued)
Warning (Continued)
badly injured or killed if the vehicle slips
off the jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.
If this vehicle does not have run-flat tires
and a tire goes flat, avoid further tire and
wheel damage by driving slowly to a level
place, well off the road, if possible. 1. Turn on the hazard warning flashers. See Hazard Warning Flashers 0110.
2. Set the parking brake firmly.
3. Put an automatic transmission in P (Park) or a manual transmission in 1 (First) or
R (Reverse).
4. Turn off the ignition.
5. Inspect the flat tire.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been driven
on while severely underinflated or flat
may cause a blowout and a serious crash.
Never attempt to re-inflate a tire that has (Continued)
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Vehicle Care 301
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened with
water to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a mild soap
solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
(Continued)
Caution (Continued)
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners containing
these solvents can permanently change
the appearance and feel of leather or soft
trim, and are not recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can (Continued)
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Service and Maintenance 303
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 303
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . 304
Special Application Services
Special Application Services . . . . . . . . . . . . 310
Additional Maintenance and Care
Additional Maintenance and Care . . . . . . 310
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and Lubricants . . . 313
Maintenance Replacement Parts . . . . . . . 314
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 316
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.
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Customer Information 323
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 323
Customer Assistance Offices . . . . . . . . . . . 325
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Online Owner Center . . . . . . . . . . . . . . . . . . 325
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Roadside Assistance Program . . . . . . . . . . 326
Scheduling Service Appointments . . . . . . 327
Courtesy Transportation Program . . . . . 328
Collision Damage Repair . . . . . . . . . . . . . . . 329
Publication Ordering Information . . . . . . 330
Radio Frequency Statement . . . . . . . . . . . . 331
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 331
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 331
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 332
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Event Data Recorders . . . . . . . . . . . . . . . . . . 333
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Infotainment System . . . . . . . . . . . . . . . . . . 333Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
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Customer Information 327
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
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328 Customer Information
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled“Limited Warranty and Owner Assistance Information”
furnished
with each new vehicle provides detailed
warranty coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information. Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.